Illinois › Cook County › Chicago
Complete Care At the Boulevard
5905 West Washington, Chicago, IL 60644
CMS abuse icon
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Complete Care At the Boulevard is a For-profit, corporation nursing home in Chicago, Illinois, certified for 156 beds and caring for about 124 residents a day.
CMS gives it 1 of 5 stars overall, below the Illinois median of 2; the health inspection rating is 1, staffing 1 and quality measures 4.
Inspectors recorded 84 health deficiencies across the three most recent survey cycles (22, 27, 35 by cycle, most recent first), 11 of them at the actual-harm or immediate-jeopardy level. That is 53.8 per 100 beds, more than the state median of 28.4.
CMS lists 9 penalties in the period covered: fines totalling $300K and 4 payment denials.
Reported nurse staffing is 3.0 hours per resident per day (0.4 RN), close to the Illinois median of 3.3; nursing staff turnover is 53.4%.
CMS flags that the facility carries the CMS abuse icon.
84health deficiencies, 3 survey cycles11 at actual harm or worse
$300Kfines listed by CMS9 penalties in period
3.0nurse hours per resident per daystate median 3.3
79%occupancy (residents ÷ beds)124 residents a day
Compared with county, state and nation
| Measure | This facility | Cook Co. median | Illinois median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 2 | 2 | 3.0 |
| Health citations, 3 cycles | 84 | 37 | 34 | 28.7 |
| Citations per 100 beds | 53.8 | 23.8 | 28.4 | 26.8 |
| Total nurse hours per resident day | 3.0 | 3.2 | 3.3 | 3.9 |
| RN hours per resident day | 0.4 | 0.7 | 0.6 | 0.7 |
| Nursing staff turnover | 53.4% | 39.7% | 43.4% | 45.8% |
| Fines listed | $300,062 | $52,199 | $45,123 | — |
County and state figures are medians across facilities (202 in the county, 666 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Illinois average per facility for the same cycle, as published by CMS. Standard health survey dates: 7 Feb 2025, 22 Mar 2024.
Severity mix: J ×3 G ×8 D ×44 E ×14 F ×15
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 16 May 2026 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 17 May 2026 |
| 4 May 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 16 May 2026 |
| 4 May 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 16 May 2026 |
| 29 Mar 2026 | F0802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | F | Complaint investigation | 30 Mar 2026 |
| 29 Mar 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 30 Mar 2026 |
| 29 Mar 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 1 Apr 2026 |
| 25 Sep 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 13 Oct 2025 |
| 22 Jul 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 8 Aug 2025 |
| 9 Mar 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 25 Mar 2025 |
| 7 Feb 2025 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Standard survey | 28 Feb 2025 |
| 7 Feb 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 28 Feb 2025 |
| 7 Feb 2025 | F0882 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | F | Standard survey | 28 Feb 2025 |
| 7 Feb 2025 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | E | Standard survey | 28 Feb 2025 |
| 7 Feb 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 28 Feb 2025 |
| 7 Feb 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 28 Feb 2025 |
| 7 Feb 2025 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard survey | 28 Feb 2025 |
| 7 Feb 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 28 Feb 2025 |
| 7 Feb 2025 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 28 Feb 2025 |
| 7 Feb 2025 | F0575 | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. | D | Standard survey | 28 Feb 2025 |
| 7 Feb 2025 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 28 Feb 2025 |
| 7 Feb 2025 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 28 Feb 2025 |
| 7 Feb 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 28 Feb 2025 |
| 7 Feb 2025 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | D | Standard survey | 28 Feb 2025 |
| 7 Feb 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 28 Feb 2025 |
| 19 Dec 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 8 Jan 2025 |
| 9 Dec 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 3 Jan 2025 |
| 9 Dec 2024 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | J | Complaint investigation | 3 Jan 2025 |
| 9 Dec 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 4 Jan 2025 |
| 9 Dec 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Complaint investigation | 3 Jan 2025 |
| 9 Dec 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 4 Jan 2025 |
| 25 Oct 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | E | Complaint investigation | 5 Nov 2024 |
| 7 Oct 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 30 Oct 2024 |
| 29 Aug 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 20 Sep 2024 |
| 22 Mar 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Complaint investigation | 19 Apr 2024 |
| 22 Mar 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 19 Apr 2024 |
| 22 Mar 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 19 Apr 2024 |
| 22 Mar 2024 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | F | Standard survey | 19 Apr 2024 |
| 22 Mar 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 19 Apr 2024 |
| 22 Mar 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 19 Apr 2024 |
| 22 Mar 2024 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard survey | 19 Apr 2024 |
| 22 Mar 2024 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Standard survey | 19 Apr 2024 |
| 22 Mar 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard survey | 19 Apr 2024 |
| 22 Mar 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 19 Apr 2024 |
| 22 Mar 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 19 Apr 2024 |
| 22 Mar 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 19 Apr 2024 |
| 22 Mar 2024 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 19 Apr 2024 |
| 22 Mar 2024 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 19 Apr 2024 |
| 22 Mar 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 19 Apr 2024 |
| 22 Mar 2024 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 19 Apr 2024 |
| 22 Mar 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint investigation | 19 Apr 2024 |
| 22 Mar 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 19 Apr 2024 |
| 22 Mar 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation | 19 Apr 2024 |
| 22 Mar 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 19 Apr 2024 |
| 22 Mar 2024 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Complaint investigation | 19 Apr 2024 |
| 14 Mar 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 5 Apr 2024 |
| 29 Feb 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 15 Mar 2024 |
| 19 Jan 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 6 Feb 2024 |
| 19 Jan 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 6 Feb 2024 |
| 19 Jan 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 6 Feb 2024 |
| 28 Nov 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 22 Dec 2023 |
| 11 Sep 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | Complaint investigation | 22 Sep 2023 |
| 22 Aug 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 8 Sep 2023 |
| 22 Aug 2023 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Complaint investigation | 8 Sep 2023 |
| 22 Aug 2023 | F0660 | Plan the resident's discharge to meet the resident's goals and needs. | D | Complaint investigation | 8 Sep 2023 |
| 6 Aug 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 20 Aug 2023 |
| 7 Apr 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Standard survey | 23 Apr 2023 |
| 7 Apr 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 23 Apr 2023 |
| 7 Apr 2023 | F0814 | Dispose of garbage and refuse properly. | F | Standard survey | 23 Apr 2023 |
| 7 Apr 2023 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 23 Apr 2023 |
| 7 Apr 2023 | F0886 | Perform COVID19 testing on residents and staff. | F | Standard survey | 23 Apr 2023 |
| 7 Apr 2023 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | F | Standard survey | 23 Apr 2023 |
| 7 Apr 2023 | F0888 | Ensure staff are vaccinated for COVID-19 | F | Standard survey | 23 Apr 2023 |
| 7 Apr 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 23 Apr 2023 |
| 7 Apr 2023 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard survey | 23 Apr 2023 |
| 7 Apr 2023 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 23 Apr 2023 |
| 7 Apr 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 23 Apr 2023 |
| 7 Apr 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 23 Apr 2023 |
| 7 Apr 2023 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 23 Apr 2023 |
| 7 Apr 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 23 Apr 2023 |
| 7 Apr 2023 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 23 Apr 2023 |
| 7 Apr 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 23 Apr 2023 |
| 7 Apr 2023 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 23 Apr 2023 |
| 7 Apr 2023 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 23 Apr 2023 |
| 7 Apr 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 23 Apr 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 25 Sep 2025 | Fine | $30,167 | |
| 7 Feb 2025 | Fine | $21,271 | |
| 9 Dec 2024 | Payment denial | — | 6 days |
| 9 Dec 2024 | Fine | $103,732 | |
| 7 Oct 2024 | Payment denial | — | 4 days |
| 29 Feb 2024 | Payment denial | — | 27 days |
| 29 Feb 2024 | Fine | $87,850 | |
| 28 Nov 2023 | Payment denial | — | 45 days |
| 28 Nov 2023 | Fine | $57,042 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Illinois average. Turnover: nursing staff 53.4%, RNs 66.7%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Illinois median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 15.1% | 11.5% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.5% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.2% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.9% | 2.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 1.5% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 15.7% | 12.2% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.7% | 4.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 15.2% | 17.8% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Mayfield Care And Rehabilitation Center Llc. Chain: Complete Care (85 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Nj Chicago Opco Holdco LLC | 5% or greater direct ownership interest | 100% | 06/29/2021 |
| Pc Chicago Topco LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 12/01/2025 |
| Des Capital LLC | Indirect ownership interest | NOT APPLICABLE | 12/01/2025 |
| Jrk Investments LLC | Indirect ownership interest | NOT APPLICABLE | 12/01/2025 |
| Des Capital LLC | Adp of the snf | NOT APPLICABLE | 12/01/2025 |
| Jrk Investments LLC | Adp of the snf | NOT APPLICABLE | 12/01/2025 |
| Pc Chicago Topco LLC | Adp of the snf | NOT APPLICABLE | 12/01/2025 |
| Peace Capital Holdings LLC | Adp of the snf | NOT APPLICABLE | 12/01/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Cook County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Addolorata Villa | Wheeling | 86 | 5 | 3 | 5 | 24 | 27.9 | $181K | 28 May 2026 |
| Alden Estates of Evanston | Evanston | 99 | 5 | 5 | 4 | 12 | 12.1 | — | 19 Dec 2025 |
| Alden Estates of Skokie | Skokie | 56 | 5 | 5 | 4 | 3 | 5.4 | — | 24 Oct 2024 |
| Alden Poplar Creek Rehab & HCC | Hoffman Estates | 217 | 5 | 4 | 2 | 29 | 13.4 | $8K | 11 Mar 2026 |
| Aperion Care Niles | Niles | 99 | 5 | 4 | 2 | 21 | 21.2 | $12K | 29 May 2026 |
| Ascension Nazarethville Place | Des Plaines | 68 | 5 | 5 | 4 | 5 | 7.4 | — | 31 Dec 2025 |
| Bella Terra Streamwood | Streamwood | 214 | 5 | 5 | 2 | 16 | 7.5 | — | 20 Dec 2025 |
| Brandel Health and Rehab | Northbrook | 102 | 5 | 5 | 5 | 3 | 2.9 | — | 12 Sep 2025 |
All 202 facilities in Cook County
Questions and answers
How many deficiencies has Complete Care At the Boulevard been cited for?
84 health deficiencies across the three most recent survey cycles, 11 at the actual-harm or immediate-jeopardy level. The Illinois median is 34 per facility.
Has Complete Care At the Boulevard been fined?
Yes. CMS lists fines totalling $300K in the period covered, plus 4 payment denials.
How does staffing at Complete Care At the Boulevard compare?
Reported total nurse staffing is 3.0 hours per resident per day against a Illinois median of 3.3 and a national average of 3.9.
Who operates Complete Care At the Boulevard?
It is part of the Complete Care chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Nj Chicago Opco Holdco LLC, Pc Chicago Topco LLC and Des Capital LLC. Individual owners and managers are not listed on this site.
When was Complete Care At the Boulevard last inspected?
The most recent survey or investigation in the CMS record is dated 16 May 2026; the most recent standard health survey was 7 Feb 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.