Cook Willow Health & Rehabilitation Center, Inc.CMS ratings, inspections and fines
- Address
- 81 Hillside Avenue, Plymouth, CT 06782
- CCN
- 075349
- Ownership type
- For-profit, corporation
- Certified beds
- 60
- Chain
- None in the CMS record
- Residents per day
- 50
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Cook Willow Health & Rehabilitation Center, Inc. an overall rating of 5 of 5 stars. The last standard survey was on 12 Sep 2025. The latest survey cycle has 10 health citations. The median for nursing homes in Connecticut is 12. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in Connecticut (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Naugatuck Valley Planning Region median | Connecticut median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 5 | 4.0 | 3.0 | 3.0 |
| Health inspection rating | 4 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 4 | 3.0 | 3.0 | 2.9 |
| Quality measure rating | 5 | 3.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 20 homes in the planning region, 191 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Connecticut median |
|---|---|---|---|
| Cycle 1 (latest) | 12 Sep 2025 | 10 | 12 |
| Cycle 2 | 6 Feb 2024 | 10 | 13 |
| Cycle 3 | No date | 3 | 7 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 |
Survey cycle 1 (latest): 10 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 29 Apr 2026 | F0559 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. | D | Complaint investigation | 26 May 2026 |
| 12 Sep 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 22 Oct 2025 |
| 12 Sep 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 22 Oct 2025 |
| 12 Sep 2025 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | C | Standard survey | 22 Oct 2025 |
| 12 Sep 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 22 Oct 2025 |
| 12 Sep 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 22 Oct 2025 |
| 12 Sep 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 22 Oct 2025 |
| 12 Sep 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 22 Oct 2025 |
| 12 Sep 2025 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Standard survey | 22 Oct 2025 |
| 12 Sep 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 22 Oct 2025 |
Survey cycle 2: 10 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 6 Feb 2024 | F0570 | Assure the security of all personal funds of residents deposited with the facility. | B | Standard survey | 19 Mar 2024 |
| 6 Feb 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | B | Standard survey | 19 Mar 2024 |
| 6 Feb 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 19 Mar 2024 |
| 6 Feb 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 19 Mar 2024 |
| 6 Feb 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 19 Mar 2024 |
| 6 Feb 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 19 Mar 2024 |
| 6 Feb 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 19 Mar 2024 |
| 6 Feb 2024 | F0730 | Observe each nurse aide's job performance and give regular training. | B | Standard survey | 19 Mar 2024 |
| 6 Feb 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 19 Mar 2024 |
| 6 Feb 2024 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Standard survey | 19 Mar 2024 |
Survey cycle 3: 3 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 22 Nov 2021 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 29 Dec 2021 |
| 22 Nov 2021 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard survey | 29 Dec 2021 |
| 22 Nov 2021 | F0641 | Ensure each resident receives an accurate assessment. | B | Standard survey | 29 Dec 2021 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Connecticut median | Connecticut average (CMS) |
|---|---|---|---|
| All nurse staff | 3.97 | 3.70 | 3.73 |
| Registered nurses (RN) | 0.94 | 0.60 | 0.69 |
| Licensed practical nurses (LPN) | 0.73 | 0.82 | |
| Nurse aides | 2.30 | 2.22 | |
| All nurse staff, weekends | 3.24 | 3.30 | 3.37 |
- Nurse staff turnover in a year
- 40.8%
- Nurse staff turnover, Connecticut median
- 35.9%
- RN turnover in a year
- 37.5%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Connecticut median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 14.2% | 17.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.7% | 1.2% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.2% | 3.1% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 12.6% | 15.3% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 0.3% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 9.3% | 17.6% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Legal business name
- Cook Willow Convalescent Hospital Inc
The CMS ownership record of this home lists no organisation.
The site shows organisations only. It does not show the names of persons.
Other homes in Naugatuck Valley Planning Region
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Autumn Lake Healthcare at Bucks Hill | Waterbury | 4 of 5 | 12 | $0 | 6 Dec 2024 | |
| Ingraham Manor Rehab and Nursing | Bristol | 2 of 5 | 10 | $34,369 | 27 Oct 2023 | |
| Pines at Bristol for Nursing & Rehabilitation, The | Bristol | 4 of 5 | 14 | $0 | 26 Mar 2025 | |
| Waterbury Center for Nursing & Rehabilitation LLC | Waterbury | 5 of 5 | 7 | $0 | 20 Dec 2024 | |
| Apple Rehab Watertown | Watertown | 4 of 5 | 7 | $25,058 | 27 Mar 2026 | |
| Civita Care Sheriden Woods | Bristol | 1 of 5 | 23 | $28,030 | 2 Mar 2026 | |
| Village Green Rehabilitation and Healthcare Center | Bristol | 2 of 5 | 15 | $22,411 | 12 Mar 2025 | |
| Complete Care at Middlebury | Middlebury | 5 of 5 | 1 | $12,735 | 20 Jun 2025 | |
| Cheshire House Health Care Facility & Rehab Center | Waterbury | 2 of 5 | 17 | $0 | 22 Apr 2025 | |
| Complete Care at Glendale | Naugatuck | 4 of 5 | 12 | $0 | 14 Jan 2026 | |
| Beacon Brook Center for Health & Rehabilitation | Naugatuck | 2 of 5 | 16 | $16,801 | 5 Jan 2026 | |
| Lutheran Home of Southbury Inc | Southbury | 3 of 5 | 15 | $0 | 17 Jun 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Cook Willow Health & Rehabilitation Center, Inc. (CCN 075349). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/cook-willow-health-rehabilitation-center-inc-plymouth-ct-075349/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Cook Willow Health & Rehabilitation Center, Inc. last inspected?
- The latest inspection with a citation in the CMS record was on 29 Apr 2026. It was a complaint investigation. It gave 1 citation. The standard survey before the last one was on 6 Feb 2024.
- Who operates Cook Willow Health & Rehabilitation Center, Inc.?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists no chain for the home. The CMS ownership file names no organisation for this home. This site does not show the names of persons.
- Is Cook Willow Health & Rehabilitation Center, Inc. a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in Connecticut as a Special Focus Facility and 5 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.