Connecticut › Naugatuck Vly County › Middlebury
Complete Care At Middlebury
778 Middlebury Rd, Middlebury, CT 06762
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Complete Care At Middlebury, in Middlebury, Connecticut, is certified for 58 beds under for-profit, corporation ownership and belongs to the Complete Care chain.
CMS gives it 5 of 5 stars overall, above the Connecticut median of 3; the health inspection rating is 5, staffing 3 and quality measures 4.
Inspectors recorded 14 health deficiencies across the three most recent survey cycles (1, 10, 3 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 24.1 per 100 beds, about the same as the state median of 29.2.
CMS lists 1 penalty in the period covered: fines totalling $13K.
Reported nurse staffing is 3.8 hours per resident per day (0.7 RN), close to the Connecticut median of 3.7; nursing staff turnover is 50.7%.
Compared with county, state and nation
| Measure | This facility | Naugatuck Vly Co. median | Connecticut median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 14 | 31 | 35 | 28.7 |
| Citations per 100 beds | 24.1 | 31.7 | 29.2 | 26.8 |
| Total nurse hours per resident day | 3.8 | 3.8 | 3.7 | 3.9 |
| RN hours per resident day | 0.7 | 0.6 | 0.6 | 0.7 |
| Nursing staff turnover | 50.7% | 39.6% | 35.9% | 45.8% |
| Fines listed | $12,735 | $0 | $8,021 | — |
County and state figures are medians across facilities (20 in the county, 191 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Connecticut average per facility for the same cycle, as published by CMS. Standard health survey dates: 20 Jun 2025, 25 Sep 2023.
Severity mix: G ×1 D ×9 E ×1 F ×1 B ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 19 Sep 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | Past Non-Compliance |
| 25 Sep 2023 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 27 Nov 2023 |
| 25 Sep 2023 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Standard survey | 27 Nov 2023 |
| 25 Sep 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 27 Nov 2023 |
| 25 Sep 2023 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 27 Nov 2023 |
| 25 Sep 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 27 Nov 2023 |
| 25 Sep 2023 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 27 Nov 2023 |
| 25 Sep 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 27 Nov 2023 |
| 25 Sep 2023 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 27 Nov 2023 |
| 25 Sep 2023 | F0730 | Observe each nurse aide's job performance and give regular training. | B | Standard survey | 27 Nov 2023 |
| 25 Sep 2023 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | B | Standard survey | 27 Nov 2023 |
| 15 Sep 2021 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 23 Nov 2021 |
| 15 Sep 2021 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 23 Nov 2021 |
| 15 Sep 2021 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 23 Nov 2021 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 19 Sep 2025 | Fine | $12,735 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Connecticut average. Turnover: nursing staff 50.7%, RNs 70.6%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Connecticut median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 27.5% | 17.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.5% | 0.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.4% | 1.2% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.1% | 3.1% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.9% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 26.8% | 15.3% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.6% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 15.6% | 17.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Complete Care At Middlebury Llc. Chain: Complete Care (85 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Pc Middlebury Opco LLC | 5% or greater direct ownership interest | 100% | 10/10/2023 |
| Pc Middlebury Topco LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 10/10/2023 |
| Des Capital LLC | Indirect ownership interest | NOT APPLICABLE | 10/10/2023 |
| Jrk Investments LLC | Indirect ownership interest | NOT APPLICABLE | 10/10/2023 |
| Des Capital LLC | Adp of the snf | NOT APPLICABLE | 10/10/2023 |
| Jrk Investments LLC | Adp of the snf | NOT APPLICABLE | 10/10/2023 |
| Middlebury Propco LLC | Adp of the snf | NOT APPLICABLE | 10/10/2023 |
| Pc Middlebury Propco LLC | Adp of the snf | NOT APPLICABLE | 10/10/2023 |
| Pc Middlebury Topco LLC | Adp of the snf | NOT APPLICABLE | 10/10/2023 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Naugatuck Vly County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Cook Willow Health & Rehabilitation Center, Inc. | Plymouth | 60 | 5 | 4 | 4 | 23 | 38.3 | — | 29 Apr 2026 |
| Orange Health Care Center | Orange | 60 | 5 | 5 | 5 | 19 | 31.7 | — | 21 Jul 2025 |
| Regency House Nursing and Rehabilitation Center | Wallingford | 130 | 5 | 4 | 3 | 16 | 12.3 | — | 1 Aug 2025 |
| River Glen Health Care Center | Southbury | 120 | 5 | 4 | 4 | 27 | 22.5 | — | 15 Aug 2025 |
| Waterbury Center For Nursing & Rehabilitation LLC | Waterbury | 120 | 5 | 4 | 5 | 32 | 26.7 | — | 1 Dec 2025 |
| Apple Rehab Watertown | Watertown | 110 | 4 | 4 | 3 | 36 | 32.7 | $25K | 27 Mar 2026 |
| Autumn Lake Healthcare At Bucks Hill | Waterbury | 90 | 4 | 3 | 2 | 24 | 26.7 | — | 6 Dec 2024 |
| Complete Care At Glendale | Naugatuck | 120 | 4 | 3 | 2 | 31 | 25.8 | — | 3 Feb 2026 |
All 20 facilities in Naugatuck Vly County
Questions and answers
How many deficiencies has Complete Care At Middlebury been cited for?
14 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Connecticut median is 35 per facility.
Has Complete Care At Middlebury been fined?
Yes. CMS lists fines totalling $13K in the period covered.
How does staffing at Complete Care At Middlebury compare?
Reported total nurse staffing is 3.8 hours per resident per day against a Connecticut median of 3.7 and a national average of 3.9.
Who operates Complete Care At Middlebury?
It is part of the Complete Care chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Pc Middlebury Opco LLC, Pc Middlebury Topco LLC and Des Capital LLC. Individual owners and managers are not listed on this site.
When was Complete Care At Middlebury last inspected?
The most recent survey or investigation in the CMS record is dated 19 Sep 2025; the most recent standard health survey was 20 Jun 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.