Elder Care Record

Missouri › Webster County › Rogersville

Copper Rock Healthcare

712 Copper Rock Drive, Rogersville, MO 65742

CCN 265878 · Non-profit, corporation · 90 certified beds

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 90 beds, Copper Rock Healthcare serves Rogersville in Webster County, Missouri and has taken Medicare and Medicaid residents since 2019.

CMS gives it 1 of 5 stars overall, below the Missouri median of 2; the health inspection rating is 2, staffing 1 and quality measures 2.

Inspectors recorded 31 health deficiencies across the three most recent survey cycles (9, 18, 4 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 34.4 per 100 beds, about the same as the state median of 32.1.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.5 hours per resident per day (0.4 RN), close to the Missouri median of 3.4; nursing staff turnover is 77.6%.

31health deficiencies, 3 survey cycles1 at actual harm or worse
$0fines listed by CMS0 penalties in period
3.5nurse hours per resident per daystate median 3.4
83%occupancy (residents ÷ beds)74 residents a day

Compared with county, state and nation

MeasureThis facilityWebster Co. medianMissouri medianUS average
Overall star rating1223.0
Health citations, 3 cycles31323128.7
Citations per 100 beds34.435.632.126.8
Total nurse hours per resident day3.53.13.43.9
RN hours per resident day0.40.40.40.7
Nursing staff turnover77.6%69.8%56.1%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (4 in the county, 487 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)9
Cycle 218
Cycle 34

Dark bar: this facility. Grey bar: Missouri average per facility for the same cycle, as published by CMS. Standard health survey dates: 13 Mar 2026, 25 Jan 2024.

Severity mix: G ×1 D ×18 E ×7 F ×5

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
13 Mar 2026F0728Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.FStandard survey26 Apr 2026
13 Mar 2026F0919Make sure that a working call system is available in each resident's bathroom and bathing area.FStandard survey26 Apr 2026
13 Mar 2026F0695Provide safe and appropriate respiratory care for a resident when needed.EStandard survey28 May 2026
13 Mar 2026F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey26 Apr 2026
13 Mar 2026F0880Provide and implement an infection prevention and control program.EStandard survey26 Apr 2026
13 Mar 2026F0692Provide enough food/fluids to maintain a resident's health.DStandard survey26 Apr 2026
13 Mar 2026F0697Provide safe, appropriate pain management for a resident who requires such services.DStandard survey26 Apr 2026
11 Dec 2025F0837Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.FComplaint investigationPast Non-Compliance
6 Aug 2025F0610Respond appropriately to all alleged violations.DComplaint investigation26 Sep 2025
4 Apr 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation16 May 2025
4 Apr 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation16 May 2025
4 Apr 2025F0697Provide safe, appropriate pain management for a resident who requires such services.DComplaint investigation16 May 2025
19 Aug 2024F0760Ensure that residents are free from significant medication errors.GComplaint investigation4 Oct 2024
25 Jan 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey11 Mar 2024
25 Jan 2024F0881Implement a program that monitors antibiotic use.FStandard survey11 Mar 2024
25 Jan 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard survey11 Mar 2024
25 Jan 2024F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.EStandard survey11 Mar 2024
25 Jan 2024F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.EStandard survey11 Mar 2024
25 Jan 2024F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.EStandard survey11 Mar 2024
25 Jan 2024F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard survey11 Mar 2024
25 Jan 2024F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.DStandard survey11 Mar 2024
25 Jan 2024F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey11 Mar 2024
25 Jan 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey11 Mar 2024
25 Jan 2024F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey11 Mar 2024
25 Jan 2024F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DStandard survey11 Mar 2024
25 Jan 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey11 Mar 2024
25 Jan 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey11 Mar 2024
12 Dec 2023F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation26 Jan 2024
12 Dec 2023F0610Respond appropriately to all alleged violations.DComplaint investigation26 Jan 2024
7 Oct 2021F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey9 Nov 2021
7 Oct 2021F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey9 Nov 2021

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.54 h
Nurse aides2.47 h
LPN0.66 h
RN0.41 h
Weekend total3.14 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Missouri average. Turnover: nursing staff 77.6%, RNs 53.8%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityMissouri medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay10.4%17.6%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.6%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.8%1.6%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay9.3%3.6%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%1.3%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay11.2%16.1%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay5.0%4.1%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay9.3%21.0%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, corporation. Legal business name: Willow Health Care Inc.

No organisations are listed in the CMS ownership record for this facility.

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Webster County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Glenwood Rehabilitation & Health Care CenterSeymour604422033.3—30 Apr 2026
Webco ManorMarshfield902313235.6—23 Mar 2026
Marshfield Care Center For Rehab and Healthcareabuse iconMarshfield741214560.8—7 May 2026

All 4 facilities in Webster County

Questions and answers

How many deficiencies has Copper Rock Healthcare been cited for?

31 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Missouri median is 31 per facility.

Has Copper Rock Healthcare been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Copper Rock Healthcare compare?

Reported total nurse staffing is 3.5 hours per resident per day against a Missouri median of 3.4 and a national average of 3.9.

Who operates Copper Rock Healthcare?

Ownership type is non-profit, corporation. Individual owners and managers are not listed on this site.

When was Copper Rock Healthcare last inspected?

The most recent survey or investigation in the CMS record is dated 13 Mar 2026; the most recent standard health survey was 13 Mar 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.