Crest Manor Living and Rehabilitation CenterCMS ratings, inspections and fines
- Address
- 6745 Pittsford-Palmyra Road, Fairport, NY 14450
- CCN
- 335467
- Ownership type
- For-profit, limited liability company
- Certified beds
- 80
- Chain
- None in the CMS record
- Residents per day
- 72
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Crest Manor Living and Rehabilitation Center an overall rating of 1 of 5 stars. The last standard survey was on 15 Oct 2024. The latest survey cycle has 19 health citations. The median for nursing homes in New York is 7. CMS lists 1 fine of $41,360 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Monroe County median | New York median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 1 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 1 | 3.0 | 3.0 | 2.9 |
| Quality measure rating | 4 | 4.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 32 homes in the county, 593 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | New York median |
|---|---|---|---|
| Cycle 1 (latest) | 15 Oct 2024 | 19 | 7 |
| Cycle 2 | 18 Apr 2023 | 8 | 5 |
| Cycle 3 | No date | 8 | 5 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 19 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 15 May 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | Deficient, Provider has no plan of correction |
| 15 May 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | Deficient, Provider has no plan of correction |
| 15 Oct 2024 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 2 Dec 2024 |
| 15 Oct 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 2 Dec 2024 |
| 15 Oct 2024 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | E | Standard survey | 2 Dec 2024 |
| 15 Oct 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 2 Dec 2024 |
| 15 Oct 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 2 Dec 2024 |
| 15 Oct 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Standard survey | 2 Dec 2024 |
| 15 Oct 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 2 Dec 2024 |
| 15 Oct 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 2 Dec 2024 |
| 15 Oct 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | G | Standard survey | 2 Dec 2024 |
| 15 Oct 2024 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Complaint investigation | 2 Dec 2024 |
| 15 Oct 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Complaint investigation | 2 Dec 2024 |
| 15 Oct 2024 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | F | Standard survey | 2 Dec 2024 |
| 15 Oct 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 2 Dec 2024 |
| 15 Oct 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Complaint investigation | 2 Dec 2024 |
| 15 Oct 2024 | F0760 | Ensure that residents are free from significant medication errors. | E | Complaint investigation | 2 Dec 2024 |
| 15 Oct 2024 | F0908 | Keep all essential equipment working safely. | E | Standard survey | 9 Dec 2024 |
| 15 Oct 2024 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Standard survey | 9 Dec 2024 |
Survey cycle 2: 8 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 18 Apr 2023 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 17 Jun 2023 |
| 18 Apr 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 17 Jun 2023 |
| 18 Apr 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 17 Jun 2023 |
| 18 Apr 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 17 Jun 2023 |
| 18 Apr 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 17 Jun 2023 |
| 18 Apr 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 17 Jun 2023 |
| 18 Apr 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 17 Jun 2023 |
| 18 Apr 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 17 Jun 2023 |
Survey cycle 3: 8 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 16 May 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 12 Jul 2024 |
| 16 Jan 2024 | F0800 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. | D | Complaint investigation | 14 Mar 2024 |
| 16 Jan 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Complaint investigation | 14 Mar 2024 |
| 16 Jan 2024 | F0836 | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. | E | Complaint investigation | 14 Mar 2024 |
| 16 Jan 2024 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Complaint investigation | 14 Mar 2024 |
| 27 Sep 2021 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 26 Nov 2021 |
| 27 Sep 2021 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 26 Nov 2021 |
| 27 Sep 2021 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 26 Nov 2021 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 15 Oct 2024 | Fine | $41,360 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | New York median | New York average (CMS) |
|---|---|---|---|
| All nurse staff | 3.44 | 3.50 | 3.62 |
| Registered nurses (RN) | 0.31 | 0.60 | 0.71 |
| Licensed practical nurses (LPN) | 1.10 | 0.76 | |
| Nurse aides | 2.03 | 2.15 | |
| All nurse staff, weekends | 3.16 | 3.10 | 3.18 |
- Nurse staff turnover in a year
- 76.9%
- Nurse staff turnover, New York median
- 38.4%
- RN turnover in a year
- 81.3%
- Administrators who left in a year
- 1
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | New York median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 3.4% | 13.2% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.8% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.3% | 2.7% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.6% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 3.3% | 11.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 13.1% | 6.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 12.3% | 12.4% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- Crest Opco LLC
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Cme JM Opco Holdings LLC | 5% or greater direct ownership interest | 100% | 23 Jun 2023 |
| Ajb LLC | Operational/managerial control | 9 Dec 2024 | |
| Ajb LLC | Adp of the snf | 9 Dec 2024 | |
| Bonadio & Co LLP | Adp of the snf | 9 Dec 2024 | |
| Cme JM Propco Holdings LLC | Adp of the snf | 9 Dec 2024 |
The site shows organisations only. It does not show the names of persons.
Other homes in Monroe County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Aaron Manor Rehabilitation and Nursing Center | Fairport | 5 of 5 | 5 | $0 | 24 Oct 2024 | |
| Fairport Rehabilitation and Nursing Center | Fairport | 2 of 5 | 13 | $0 | 13 May 2025 | |
| Highlands Living Center | Pittsford | 2 of 5 | 10 | $0 | 19 Feb 2025 | |
| Penfield Place | Penfield | 5 of 5 | 2 | $0 | 31 Jan 2025 | |
| The Friendly Home | Rochester | 4 of 5 | 7 | $0 | 19 Dec 2025 | |
| Jewish Home of Rochester | Rochester | 5 of 5 | 6 | $0 | 11 Dec 2025 | |
| Blossom Health Care Center Inc. | Rochester | 1 of 5 | 10 | $0 | 1 Oct 2024 | |
| The Highlands at Brighton | Rochester | 3 of 5 | 9 | $0 | 13 Aug 2025 | |
| The Brightonian, Inc | Rochester | 5 of 5 | 0 | $0 | 12 Feb 2025 | |
| Woodside Manor Nursing Home Inc | Rochester | 4 of 5 | 7 | $0 | 29 Aug 2025 | |
| The Hurlbut | Rochester | 2 of 5 | 5 | $0 | 31 Jul 2025 | |
| Monroe Community Hospital | Rochester | 1 of 5 | 6 | $94,936 | 20 Dec 2024 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Crest Manor Living and Rehabilitation Center (CCN 335467). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/crest-manor-living-and-rehabilitation-center-fairport-ny-335467/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Crest Manor Living and Rehabilitation Center last inspected?
- The latest inspection with a citation in the CMS record was on 15 May 2026. It was a complaint investigation. It gave 2 citations. The standard survey before the last one was on 18 Apr 2023.
- Who operates Crest Manor Living and Rehabilitation Center?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists no chain for the home. The CMS ownership file names Ajb LLC for operational or managerial control. This site does not show the names of persons.
- Is Crest Manor Living and Rehabilitation Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 3 homes in New York as Special Focus Facilities and 15 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.