Crossroads of Flowery Branch of Journey LLC, TheCMS ratings, inspections and fines
- Address
- 4595 Cantrell Road, Flowery Branch, GA 30542
- CCN
- 115327
- Ownership type
- For-profit, limited liability company
- Certified beds
- 100
- Chain
- Journey Healthcare
- Residents per day
- 105
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Crossroads of Flowery Branch of Journey LLC, The an overall rating of 1 of 5 stars. The last standard survey was on 16 Jan 2026. The latest survey cycle has 8 health citations. The median for nursing homes in Georgia is 4. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Hall County median | Georgia median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 4.0 | 3.0 | 3.0 |
| Health inspection rating | 2 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 1 | 2.0 | 2.0 | 2.9 |
| Quality measure rating | 1 | 4.0 | 3.0 | 3.6 |
A median is the middle value of the homes in the group: 5 homes in the county, 356 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Georgia median |
|---|---|---|---|
| Cycle 1 (latest) | 16 Jan 2026 | 8 | 4 |
| Cycle 2 | 28 Aug 2024 | 9 | 5 |
| Cycle 3 | No date | 14 | 4 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 8 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 16 Jan 2026 | F0553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Standard survey | 12 Feb 2026 |
| 16 Jan 2026 | F0570 | Assure the security of all personal funds of residents deposited with the facility. | F | Standard survey | 12 Feb 2026 |
| 16 Jan 2026 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 12 Feb 2026 |
| 16 Jan 2026 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 12 Feb 2026 |
| 16 Jan 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 12 Feb 2026 |
| 16 Jan 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 12 Feb 2026 |
| 16 Jan 2026 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 12 Feb 2026 |
| 16 Jan 2026 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 12 Feb 2026 |
Survey cycle 2: 9 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 3 Jul 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Complaint investigation | 30 Jul 2025 |
| 3 Jul 2025 | F0610 | Respond appropriately to all alleged violations. | E | Complaint investigation | 30 Jul 2025 |
| 3 Jul 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Complaint investigation | 30 Jul 2025 |
| 3 Jul 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 30 Jul 2025 |
| 3 Jul 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 30 Jul 2025 |
| 28 Aug 2024 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Complaint investigation | 10 Oct 2024 |
| 28 Aug 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 10 Oct 2024 |
| 28 Aug 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 10 Oct 2024 |
| 28 Aug 2024 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | F | Complaint investigation | 10 Oct 2024 |
Survey cycle 3: 14 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 29 Jul 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 5 Sep 2024 |
| 6 Nov 2022 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 21 Dec 2022 |
| 6 Nov 2022 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 21 Dec 2022 |
| 6 Nov 2022 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 21 Dec 2022 |
| 6 Nov 2022 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 21 Dec 2022 |
| 6 Nov 2022 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | E | Standard survey | 21 Dec 2022 |
| 6 Nov 2022 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 21 Dec 2022 |
| 6 Nov 2022 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 21 Dec 2022 |
| 6 Nov 2022 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 21 Dec 2022 |
| 6 Nov 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 21 Dec 2022 |
| 6 Nov 2022 | F0813 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | E | Standard survey | 21 Dec 2022 |
| 6 Nov 2022 | F0814 | Dispose of garbage and refuse properly. | F | Standard survey | 21 Dec 2022 |
| 6 Nov 2022 | F0881 | Implement a program that monitors antibiotic use. | E | Standard survey | 21 Dec 2022 |
| 6 Nov 2022 | F0908 | Keep all essential equipment working safely. | F | Standard survey | 21 Dec 2022 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Georgia median | Georgia average (CMS) |
|---|---|---|---|
| All nurse staff | 2.67 | 3.40 | 3.56 |
| Registered nurses (RN) | 0.20 | 0.50 | 0.50 |
| Licensed practical nurses (LPN) | 0.70 | 0.93 | |
| Nurse aides | 1.77 | 2.14 | |
| All nurse staff, weekends | 2.59 | 2.90 | 3.10 |
- Nurse staff turnover in a year
- 48.5%
- Nurse staff turnover, Georgia median
- 45.9%
- RN turnover in a year
- 80.0%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Georgia median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 31.0% | 14.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.5% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 1.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.8% | 2.8% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.7% | 1.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 34.7% | 13.5% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.8% | 5.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 14.2% | 18.4% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- The Crossroads of Flowery Branch of Journey LLC
- Chain
- Journey Healthcare (32 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Journey Ox of GA LLC | Direct ownership interest | 1 Nov 2024 | |
| 3 Bees Holdings LLC | Indirect ownership interest | 1 Nov 2024 | |
| Ajoj Holdings LLC | Indirect ownership interest | 1 Nov 2024 | |
| Journey Ox GA Healthcare Holdings LLC | Indirect ownership interest | 1 Nov 2024 | |
| Shasam Holdings LLC | Indirect ownership interest | 1 Nov 2024 | |
| Journey Ox GA Management LLC | Operational/managerial control | 1 Nov 2024 | |
| Journey Ox GA Management LLC | Adp of the snf | 1 Nov 2024 | |
| Summit Flowery Branch LLC | Adp of the snf | 1 Nov 2024 |
The site shows organisations only. It does not show the names of persons.
Other homes in Hall County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| New Horizons Limestone | Gainesville | 4 of 5 | 4 | $0 | 12 Mar 2026 | |
| Pruitthealth - Limestone | Gainesville | 4 of 5 | 5 | $0 | 12 Jun 2025 | |
| Bell Minor Home, The | Gainesville | 1 of 5 | 1 | $74,979 | 6 May 2026 | |
| Willowbrooke Court at Lanier Village Estates | Gainesville | 5 of 5 | 1 | $0 | 21 Sep 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Georgia Department of Community Health: file a complaintThe complaint page of the State Survey Agency for Georgia, from the CMS list of agencies.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Crossroads of Flowery Branch of Journey LLC, The (CCN 115327). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/crossroads-of-flowery-branch-of-journey-llc-the-flowery-branch-ga-115327/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Crossroads of Flowery Branch of Journey LLC, The last inspected?
- The latest inspection with a citation in the CMS record was on 16 Jan 2026. It was a standard survey. It gave 8 citations. The standard survey before the last one was on 28 Aug 2024.
- Who operates Crossroads of Flowery Branch of Journey LLC, The?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain Journey Healthcare. The CMS ownership file names Journey Ox GA Management LLC for operational or managerial control. This site does not show the names of persons.
- Is Crossroads of Flowery Branch of Journey LLC, The a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in Georgia as a Special Focus Facility and 10 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.