California › San Joaquin County › Stockton
Crystal Creek Post-Acute
9289 Branstetter Place, Stockton, CA 95209
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Crystal Creek Post-Acute is a For-profit, limited liability company nursing home in Stockton, California, certified for 152 beds and caring for about 146 residents a day.
CMS gives it 2 of 5 stars overall, below the California median of 3; the health inspection rating is 2, staffing 3 and quality measures 4.
Inspectors recorded 61 health deficiencies across the three most recent survey cycles (20, 24, 17 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 40.1 per 100 beds, fewer than the state median of 51.1.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.0 hours per resident per day (0.6 RN), close to the California median of 4.2; nursing staff turnover is 42.4%.
CMS flags that the facility changed ownership in the last 12 months.
Compared with county, state and nation
| Measure | This facility | San Joaquin Co. median | California median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 61 | 48 | 44 | 28.7 |
| Citations per 100 beds | 40.1 | 50.5 | 51.1 | 26.8 |
| Total nurse hours per resident day | 4.0 | 4.2 | 4.2 | 3.9 |
| RN hours per resident day | 0.6 | 0.5 | 0.5 | 0.7 |
| Nursing staff turnover | 42.4% | 39.7% | 36.4% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (24 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 19 Dec 2025, 8 Nov 2024.
Severity mix: G ×1 D ×43 E ×15 F ×1 B ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 16 Apr 2026 | F0641 | Ensure each resident receives an accurate assessment. | D | Complaint investigation | 1 May 2026 |
| 16 Apr 2026 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Complaint investigation | 1 May 2026 |
| 16 Apr 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 1 May 2026 |
| 30 Jan 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 17 Feb 2026 |
| 19 Dec 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Standard survey | 5 Jan 2026 |
| 19 Dec 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 5 Jan 2026 |
| 19 Dec 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | E | Standard survey | 5 Jan 2026 |
| 19 Dec 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 5 Jan 2026 |
| 19 Dec 2025 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard survey | 5 Jan 2026 |
| 19 Dec 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 5 Jan 2026 |
| 19 Dec 2025 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 5 Jan 2026 |
| 19 Dec 2025 | F0605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Standard survey | 5 Jan 2026 |
| 19 Dec 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 5 Jan 2026 |
| 19 Dec 2025 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 5 Jan 2026 |
| 19 Dec 2025 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Standard survey | 5 Jan 2026 |
| 19 Dec 2025 | F0790 | Provide routine and 24-hour emergency dental care for each resident. | D | Standard survey | 5 Jan 2026 |
| 19 Dec 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 5 Jan 2026 |
| 18 Nov 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 19 Nov 2025 |
| 18 Nov 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 19 Nov 2025 |
| 23 Sep 2025 | F0882 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | E | Complaint investigation | 2 Oct 2025 |
| 24 Apr 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 23 May 2025 |
| 24 Jan 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 24 Feb 2025 |
| 8 Nov 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 8 Dec 2024 |
| 8 Nov 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Standard survey | 8 Dec 2024 |
| 8 Nov 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 8 Dec 2024 |
| 8 Nov 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 8 Dec 2024 |
| 8 Nov 2024 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | E | Standard survey | 8 Dec 2024 |
| 8 Nov 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 8 Dec 2024 |
| 8 Nov 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 8 Dec 2024 |
| 8 Nov 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 8 Dec 2024 |
| 8 Nov 2024 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 8 Dec 2024 |
| 8 Nov 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 8 Dec 2024 |
| 8 Nov 2024 | F0646 | Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. | D | Standard survey | 8 Dec 2024 |
| 8 Nov 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 8 Dec 2024 |
| 8 Nov 2024 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 8 Dec 2024 |
| 8 Nov 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 8 Dec 2024 |
| 8 Nov 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 8 Dec 2024 |
| 8 Nov 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 8 Dec 2024 |
| 8 Nov 2024 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 8 Dec 2024 |
| 8 Nov 2024 | F0825 | Provide or get specialized rehabilitative services as required for a resident. | D | Standard survey | 8 Dec 2024 |
| 23 Sep 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Complaint investigation | 23 Oct 2024 |
| 23 Sep 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Complaint investigation | 23 Oct 2024 |
| 23 Sep 2024 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Complaint investigation | 23 Oct 2024 |
| 23 Sep 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Complaint investigation | 23 Oct 2024 |
| 5 Jul 2024 | F0712 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. | D | Complaint investigation | 9 Aug 2024 |
| 5 Jul 2024 | F0745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D | Complaint investigation | 9 Aug 2024 |
| 22 Nov 2023 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Complaint investigation | 29 Dec 2023 |
| 13 Oct 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 13 Nov 2023 |
| 13 Oct 2023 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | E | Standard survey | 13 Nov 2023 |
| 13 Oct 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 13 Nov 2023 |
| 13 Oct 2023 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 13 Nov 2023 |
| 13 Oct 2023 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 13 Nov 2023 |
| 13 Oct 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 13 Nov 2023 |
| 13 Oct 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 13 Nov 2023 |
| 13 Oct 2023 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 13 Nov 2023 |
| 13 Oct 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 13 Nov 2023 |
| 13 Oct 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 13 Nov 2023 |
| 13 Oct 2023 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Standard survey | 13 Nov 2023 |
| 13 Oct 2023 | F0577 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | B | Standard survey | 13 Nov 2023 |
| 24 Aug 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 3 Oct 2023 |
| 22 Aug 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 3 Oct 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 42.4%, RNs 40.0%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 13.2% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.1% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.6% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.3% | 1.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.2% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 21.2% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.6% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 1.6% | 9.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Quail Lake Holdings Llc. Chain: Links Healthcare Group (32 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Forbright Bank | 5% or greater security interest | NOT APPLICABLE | 08/01/2025 |
| Links Healthcare Group LLC | Operational/managerial control | NOT APPLICABLE | 08/01/2025 |
| Links Support Services, LLC | Operational/managerial control | NOT APPLICABLE | 08/01/2025 |
| Eide Bailly LLP | Adp of the snf | NOT APPLICABLE | 08/01/2025 |
| Links Healthcare Group LLC | Adp of the snf | NOT APPLICABLE | 08/01/2025 |
| Links Support Services, LLC | Adp of the snf | NOT APPLICABLE | 07/28/2025 |
| Wagner Hts LLC | Adp of the snf | NOT APPLICABLE | 08/01/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in San Joaquin County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Meadowood A Health and Rehabilitation Center | Stockton | 100 | 5 | 4 | 5 | 38 | 38.0 | — | 21 May 2026 |
| Arbor Rehabilitation & Nursing Center | Lodi | 149 | 4 | 3 | 3 | 48 | 32.2 | — | 9 Jan 2026 |
| Bethany Home Society San Joaquin County | Ripon | 92 | 4 | 4 | 3 | 29 | 31.5 | — | 15 Apr 2026 |
| Fairmont Rehabilitation Hospital | Lodi | 59 | 4 | 4 | 4 | 29 | 49.2 | — | 7 May 2026 |
| Lodi Nursing & Rehabilitation | Lodi | 74 | 4 | 3 | 4 | 44 | 59.5 | — | 2 Jul 2026 |
| North Park Post-Acute | Tracy | 99 | 4 | 3 | 4 | 44 | 44.4 | — | 30 Jan 2026 |
| Vienna Nursing and Rehabilitation Center | Lodi | 150 | 4 | 3 | 5 | 35 | 23.3 | — | 1 Jul 2026 |
| Crestwood Manor - 104 | Stockton | 190 | 3 | 3 | 5 | 34 | 17.9 | — | 13 Apr 2026 |
All 24 facilities in San Joaquin County
Questions and answers
How many deficiencies has Crystal Creek Post-Acute been cited for?
61 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.
Has Crystal Creek Post-Acute been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Crystal Creek Post-Acute compare?
Reported total nurse staffing is 4.0 hours per resident per day against a California median of 4.2 and a national average of 3.9.
Who operates Crystal Creek Post-Acute?
It is part of the Links Healthcare Group chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Links Healthcare Group LLC and Links Support Services, LLC. Individual owners and managers are not listed on this site.
When was Crystal Creek Post-Acute last inspected?
The most recent survey or investigation in the CMS record is dated 16 Apr 2026; the most recent standard health survey was 19 Dec 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.