Elder Care Record

California › Nevada County › Grass Valley

Crystal Ridge Care Center

396 Dorsey Dr, Grass Valley, CA 95945

CCN 555283 · For-profit, limited liability company · 99 certified beds · chain Pacs Group

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Crystal Ridge Care Center, in Grass Valley, California, is certified for 99 beds under for-profit, limited liability company ownership and belongs to the Pacs Group chain.

CMS gives it 4 of 5 stars overall, above the California median of 3; the health inspection rating is 3, staffing 2 and quality measures 5.

Inspectors recorded 45 health deficiencies across the three most recent survey cycles (15, 19, 11 by cycle, most recent first), none at the actual-harm level. That is 45.5 per 100 beds, about the same as the state median of 51.1.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.7 hours per resident per day (0.3 RN), close to the California median of 4.2; nursing staff turnover is 46.5%.

45health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
3.7nurse hours per resident per daystate median 4.2
97%occupancy (residents ÷ beds)96 residents a day

Compared with county, state and nation

MeasureThis facilityNevada Co. medianCalifornia medianUS average
Overall star rating4433.0
Health citations, 3 cycles45254428.7
Citations per 100 beds45.526.751.126.8
Total nurse hours per resident day3.73.84.23.9
RN hours per resident day0.30.40.50.7
Nursing staff turnover46.5%40.9%36.4%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (5 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)15
Cycle 219
Cycle 311

Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 23 May 2025, 7 Oct 2022.

Severity mix: D ×33 E ×11 F ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
3 Apr 2026F0692Provide enough food/fluids to maintain a resident's health.DComplaint investigation24 Apr 2026
15 Jan 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation22 Jan 2026
24 Jul 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation25 Jul 2025
26 Jun 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation25 Jun 2025
23 May 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey5 Jun 2025
23 May 2025F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.DStandard survey5 Jun 2025
23 May 2025F0637Assess the resident when there is a significant change in conditionDStandard survey5 Jun 2025
23 May 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey5 Jun 2025
23 May 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation5 Jun 2025
23 May 2025F0675Honor each resident's preferences, choices, values and beliefs.DStandard survey5 Jun 2025
23 May 2025F0687Provide appropriate foot care.DStandard survey5 Jun 2025
23 May 2025F0712Ensure that the resident and his/her doctor meet face-to-face at all required visits.DStandard survey5 Jun 2025
23 May 2025F0759Ensure medication error rates are not 5 percent or greater.DStandard survey5 Jun 2025
23 May 2025F0790Provide routine and 24-hour emergency dental care for each resident.DStandard survey5 Jun 2025
23 May 2025F0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.DStandard survey5 Jun 2025
23 May 2025F0880Provide and implement an infection prevention and control program.DStandard survey5 Jun 2025
23 May 2025F0919Make sure that a working call system is available in each resident's bathroom and bathing area.DStandard survey5 Jun 2025
23 May 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation5 Jun 2025
4 Dec 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation13 Dec 2024
4 Dec 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DComplaint investigation13 Dec 2024
4 Dec 2024F0880Provide and implement an infection prevention and control program.DComplaint investigation13 Dec 2024
26 Nov 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EComplaint investigation13 Dec 2024
26 Nov 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DComplaint investigation13 Dec 2024
26 Nov 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DComplaint investigation13 Dec 2024
1 Nov 2024F0800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.DComplaint investigation15 Nov 2024
28 Dec 2023F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation9 Jan 2024
7 Oct 2022F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey7 Nov 2022
7 Oct 2022F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.EStandard survey7 Nov 2022
7 Oct 2022F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey7 Nov 2022
7 Oct 2022F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.EStandard survey7 Nov 2022
7 Oct 2022F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.EStandard survey7 Nov 2022
7 Oct 2022F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey7 Nov 2022
7 Oct 2022F0697Provide safe, appropriate pain management for a resident who requires such services.DStandard survey7 Nov 2022
7 Oct 2022F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.DStandard survey7 Nov 2022
7 Oct 2022F0814Dispose of garbage and refuse properly.DStandard survey7 Nov 2022
8 Mar 2019F0641Ensure each resident receives an accurate assessment.EStandard survey22 May 2019
8 Mar 2019F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey22 May 2019
8 Mar 2019F0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.EStandard survey22 May 2019
8 Mar 2019F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EStandard survey22 May 2019
8 Mar 2019F0880Provide and implement an infection prevention and control program.EStandard survey22 May 2019
8 Mar 2019F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey22 May 2019
8 Mar 2019F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey22 May 2019
8 Mar 2019F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey22 May 2019
8 Mar 2019F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey22 May 2019
8 Mar 2019F0679Provide activities to meet all resident's needs.DStandard survey22 May 2019

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.7 h
Nurse aides2.3 h
LPN1.14 h
RN0.26 h
Weekend total3.02 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 46.5%, RNs 42.9%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityCalifornia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay5.4%8.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.3%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay3.9%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.6%1.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.9%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay5.7%8.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay1.8%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay10.3%9.1%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Edelweiss Holdings, Llc. Chain: Pacs Group (274 facilities).

No organisations are listed in the CMS ownership record for this facility.

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Nevada County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Tahoe Forest Hospital D/P SNFTruckee37555821.6—12 Feb 2026
Golden EmpireGrass Valley1484343020.3—11 Feb 2026
Wolf Creek Care CenterGrass Valley594322542.4—28 Jan 2026
Grass Valley Healthcare CenterGrass Valley863342326.7—30 Dec 2025

All 5 facilities in Nevada County

Questions and answers

How many deficiencies has Crystal Ridge Care Center been cited for?

45 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.

Has Crystal Ridge Care Center been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Crystal Ridge Care Center compare?

Reported total nurse staffing is 3.7 hours per resident per day against a California median of 4.2 and a national average of 3.9.

Who operates Crystal Ridge Care Center?

It is part of the Pacs Group chain. Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.

When was Crystal Ridge Care Center last inspected?

The most recent survey or investigation in the CMS record is dated 3 Apr 2026; the most recent standard health survey was 23 May 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.