Elder Care Record

Louisiana › East Carroll County › Lake Providence

Cypress At Lake Providence

5976 Us-65 North, Lake Providence, LA 71254

CCN 195585 · For-profit, corporation · 108 certified beds · chain Volare Health

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Cypress At Lake Providence is a For-profit, corporation nursing home in Lake Providence, Louisiana, certified for 108 beds and caring for about 68 residents a day.

CMS gives it 1 of 5 stars overall, below the Louisiana median of 2; the health inspection rating is 1, staffing 1 and quality measures 1.

Inspectors recorded 69 health deficiencies across the three most recent survey cycles (24, 24, 21 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 63.9 per 100 beds, more than the state median of 18.8.

CMS lists 4 penalties in the period covered: fines totalling $74K and 1 payment denial.

Reported nurse staffing is 2.6 hours per resident per day (0.2 RN), below the Louisiana median of 3.6; nursing staff turnover is 68.1%.

69health deficiencies, 3 survey cycles3 at actual harm or worse
$74Kfines listed by CMS4 penalties in period
2.6nurse hours per resident per daystate median 3.6
63%occupancy (residents ÷ beds)68 residents a day

Compared with county, state and nation

MeasureThis facilityEast Carroll Co. medianLouisiana medianUS average
Overall star rating1123.0
Health citations, 3 cycles69692128.7
Citations per 100 beds63.963.918.826.8
Total nurse hours per resident day2.62.63.63.9
RN hours per resident day0.20.20.20.7
Nursing staff turnover68.1%68.1%47.0%45.8%
Fines listed$74,456$74,456$0—

County and state figures are medians across facilities (1 in the county, 265 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)24
Cycle 224
Cycle 321

Dark bar: this facility. Grey bar: Louisiana average per facility for the same cycle, as published by CMS. Standard health survey dates: 21 May 2025, 8 May 2024.

Severity mix: J ×2 G ×1 D ×29 E ×34 F ×1 B ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
11 Mar 2026F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation10 Apr 2026
21 May 2025F0552Ensure that residents are fully informed and understand their health status, care and treatments.EStandard survey30 Jun 2025
21 May 2025F0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.EStandard survey30 Jun 2025
21 May 2025F0641Ensure each resident receives an accurate assessment.EStandard survey30 Jun 2025
21 May 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard survey30 Jun 2025
21 May 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey30 Jun 2025
21 May 2025F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.EStandard survey30 Jun 2025
21 May 2025F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.EStandard survey30 Jun 2025
21 May 2025F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.EStandard survey30 Jun 2025
21 May 2025F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.EStandard survey30 Jun 2025
21 May 2025F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.EStandard survey30 Jun 2025
21 May 2025F0559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.DStandard survey30 Jun 2025
21 May 2025F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DStandard survey30 Jun 2025
21 May 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey30 Jun 2025
21 May 2025F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.DStandard survey30 Jun 2025
21 May 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey30 Jun 2025
21 May 2025F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey30 Jun 2025
21 May 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey30 Jun 2025
21 May 2025F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey30 Jun 2025
21 May 2025F0759Ensure medication error rates are not 5 percent or greater.DStandard survey30 Jun 2025
21 May 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey30 Jun 2025
21 May 2025F0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyDStandard survey30 Jun 2025
21 May 2025F0880Provide and implement an infection prevention and control program.DStandard survey30 Jun 2025
21 May 2025F0732Post nurse staffing information every day.BStandard survey30 Jun 2025
23 Apr 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.EComplaint investigation9 May 2025
23 Apr 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation9 May 2025
23 Apr 2025F0697Provide safe, appropriate pain management for a resident who requires such services.DComplaint investigation9 May 2025
1 Apr 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.JComplaint investigation18 Mar 2025
1 Apr 2025F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.JComplaint investigation18 Mar 2025
26 Sep 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation18 Oct 2024
8 May 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GStandard survey17 Jun 2024
8 May 2024F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.FStandard survey17 Jun 2024
8 May 2024F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.EStandard survey17 Jun 2024
8 May 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey17 Jun 2024
8 May 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard survey17 Jun 2024
8 May 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EStandard survey17 Jun 2024
8 May 2024F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.EStandard survey17 Jun 2024
8 May 2024F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.EStandard survey17 Jun 2024
8 May 2024F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.EStandard survey17 Jun 2024
8 May 2024F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.EStandard survey17 Jun 2024
8 May 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey17 Jun 2024
8 May 2024F0836Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.EStandard survey17 Jun 2024
8 May 2024F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DStandard survey17 Jun 2024
8 May 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard survey17 Jun 2024
8 May 2024F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.DStandard survey17 Jun 2024
8 May 2024F0729Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.DStandard survey17 Jun 2024
8 May 2024F0908Keep all essential equipment working safely.DStandard survey17 Jun 2024
8 May 2024F0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.BStandard survey17 Jun 2024
7 Feb 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.EComplaint investigation18 Mar 2024
7 Feb 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.EComplaint investigation18 Mar 2024
7 Feb 2024F0949Provide behavior health training consistent with the requirements and as determined by a facility assessment.EComplaint investigation18 Mar 2024
7 Feb 2024F0610Respond appropriately to all alleged violations.DComplaint investigation18 Mar 2024
4 Oct 2023F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation23 Oct 2023
30 Aug 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.EComplaint investigation6 Oct 2023
23 May 2023F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.EStandard survey7 Jul 2023
23 May 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey7 Jul 2023
23 May 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EStandard survey7 Jul 2023
23 May 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey7 Jul 2023
23 May 2023F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.EStandard survey7 Jul 2023
23 May 2023F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.EStandard survey7 Jul 2023
23 May 2023F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.EStandard survey7 Jul 2023
23 May 2023F0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyEStandard survey7 Jul 2023
23 May 2023F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey7 Jul 2023
23 May 2023F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard survey7 Jul 2023
23 May 2023F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey7 Jul 2023
23 May 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey7 Jul 2023
23 May 2023F0729Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.DStandard survey7 Jul 2023
23 May 2023F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey7 Jul 2023
23 May 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey7 Jul 2023

Penalties

DateTypeAmountDetail
1 Apr 2025Fine$26,512
1 Apr 2025Fine$15,119
8 May 2024Payment denial—12 days
8 May 2024Fine$32,825

Staffing

Total nursing2.59 h
Nurse aides1.63 h
LPN0.74 h
RN0.22 h
Weekend total2.11 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Louisiana average. Turnover: nursing staff 68.1%, RNs 100.0%; 2 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityLouisiana medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay12.9%17.0%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay1.1%0.9%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay3.8%1.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.7%3.2%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay8.1%2.3%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay18.2%16.8%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay7.1%4.9%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay36.5%21.2%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Cypress At Lake Providence, Llc. Chain: Volare Health (16 facilities).

OrganisationRole in the CMS recordInterestSince
La Chc Holdings, LLC5% or greater direct ownership interest100%12/01/2021
Cypress At Us65, LLC5% or greater indirect ownership interest100%07/25/2023
LP Land Holdings LLC5% or greater mortgage interestNOT APPLICABLE12/01/2021
Volare Health LLCOperational/managerial controlNOT APPLICABLE01/01/2024
Cypress At Us65, LLCAdp of the snfNOT APPLICABLE12/01/2021
La Chc Holdings, LLCAdp of the snfNOT APPLICABLE12/01/2021
LP Land Holdings LLCAdp of the snfNOT APPLICABLE12/01/2021
Volare Health LLCAdp of the snfNOT APPLICABLE02/26/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Questions and answers

How many deficiencies has Cypress At Lake Providence been cited for?

69 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Louisiana median is 21 per facility.

Has Cypress At Lake Providence been fined?

Yes. CMS lists fines totalling $74K in the period covered, plus 1 payment denial.

How does staffing at Cypress At Lake Providence compare?

Reported total nurse staffing is 2.6 hours per resident per day against a Louisiana median of 3.6 and a national average of 3.9.

Who operates Cypress At Lake Providence?

It is part of the Volare Health chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include La Chc Holdings, LLC, Cypress At Us65, LLC and Volare Health LLC. Individual owners and managers are not listed on this site.

When was Cypress At Lake Providence last inspected?

The most recent survey or investigation in the CMS record is dated 11 Mar 2026; the most recent standard health survey was 21 May 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.