Wisconsin › Walworth County › East Troy
East Troy Manor
3271 North St, East Troy, WI 53120
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
East Troy Manor, in East Troy, Wisconsin, is certified for 50 beds under non-profit, corporation ownership and belongs to the Wisconsin Illinois Senior Housing, Inc. chain.
CMS gives it 2 of 5 stars overall, below the Wisconsin median of 3; the health inspection rating is 2, staffing 3 and quality measures 4.
Inspectors recorded 29 health deficiencies across the three most recent survey cycles (0, 22, 7 by cycle, most recent first), 4 of them at the actual-harm or immediate-jeopardy level. That is 58.0 per 100 beds, more than the state median of 31.8.
CMS lists 4 penalties in the period covered: fines totalling $129K.
Reported nurse staffing is 3.8 hours per resident per day (0.7 RN), close to the Wisconsin median of 4.0; nursing staff turnover is 68.5%.
Compared with county, state and nation
| Measure | This facility | Walworth Co. median | Wisconsin median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 29 | 21 | 21 | 28.7 |
| Citations per 100 beds | 58.0 | 28.3 | 31.8 | 26.8 |
| Total nurse hours per resident day | 3.8 | 4.0 | 4.0 | 3.9 |
| RN hours per resident day | 0.7 | 0.7 | 0.9 | 0.7 |
| Nursing staff turnover | 68.5% | 51.8% | 46.2% | 45.8% |
| Fines listed | $129,433 | $0 | $0 | — |
County and state figures are medians across facilities (7 in the county, 323 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Wisconsin average per facility for the same cycle, as published by CMS. Standard health survey dates: 8 Jan 2026, 15 Aug 2024.
Severity mix: J ×3 G ×1 D ×11 E ×3 F ×10 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 24 Jul 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 18 Aug 2025 |
| 24 Jul 2025 | F0941 | Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. | F | Complaint investigation | 18 Aug 2025 |
| 24 Jul 2025 | F0942 | Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. | F | Complaint investigation | 18 Aug 2025 |
| 24 Jul 2025 | F0943 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | F | Complaint investigation | 18 Aug 2025 |
| 24 Jul 2025 | F0944 | Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. | F | Complaint investigation | 18 Aug 2025 |
| 24 Jul 2025 | F0945 | Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. | F | Complaint investigation | 18 Aug 2025 |
| 24 Jul 2025 | F0946 | Provide training in compliance and ethics. | F | Complaint investigation | 18 Aug 2025 |
| 24 Jul 2025 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | F | Complaint investigation | 18 Aug 2025 |
| 24 Jul 2025 | F0949 | Provide behavior health training consistent with the requirements and as determined by a facility assessment. | F | Complaint investigation | 18 Aug 2025 |
| 24 Jul 2025 | F0732 | Post nurse staffing information every day. | C | Complaint investigation | 18 Aug 2025 |
| 1 Apr 2025 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | Complaint investigation | 7 May 2025 |
| 1 Apr 2025 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | E | Complaint investigation | 7 May 2025 |
| 1 Apr 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 7 May 2025 |
| 15 Aug 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | Complaint investigation | 13 Sep 2024 |
| 15 Aug 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Standard survey | 13 Sep 2024 |
| 15 Aug 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 13 Sep 2024 |
| 15 Aug 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Standard survey | 13 Sep 2024 |
| 15 Aug 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 13 Sep 2024 |
| 15 Aug 2024 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 13 Sep 2024 |
| 15 Aug 2024 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 13 Sep 2024 |
| 15 Aug 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 13 Sep 2024 |
| 15 Aug 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 13 Sep 2024 |
| 12 Jul 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 9 Aug 2023 |
| 12 Jul 2023 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 9 Aug 2023 |
| 12 Jul 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 9 Aug 2023 |
| 12 Jul 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 9 Aug 2023 |
| 12 Jul 2023 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Standard survey | 9 Aug 2023 |
| 12 Jul 2023 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 9 Aug 2023 |
| 12 Jul 2023 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 9 Aug 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 24 Jul 2025 | Fine | $101,220 | |
| 15 Aug 2024 | Fine | $21,902 | |
| 20 Nov 2023 | Fine | $2,117 | |
| 30 Oct 2023 | Fine | $4,194 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Wisconsin average. Turnover: nursing staff 68.5%, RNs 33.3%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Wisconsin median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 15.6% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 1.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.5% | 2.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.3% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 14.5% | 16.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.7% | 4.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 5.3% | 14.4% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Wisconsin Illinois Senior Housing Inc. Chain: Wisconsin Illinois Senior Housing, Inc. (7 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Carriage Healthcare Companies Inc | Operational/managerial control | NOT APPLICABLE | 02/15/2001 |
| Hbt It LLC | Operational/managerial control | NOT APPLICABLE | 07/01/2024 |
| Jt and Associates LLC | Operational/managerial control | NOT APPLICABLE | 01/01/2010 |
| Partners In Wealth Management, Inc | Operational/managerial control | NOT APPLICABLE | 01/01/2024 |
| Pinion, LLC | Operational/managerial control | NOT APPLICABLE | 01/01/1995 |
| Rehab Solutions Group, LLC | Operational/managerial control | NOT APPLICABLE | 01/01/2024 |
| Carriage Healthcare Companies Inc | Adp of the snf | NOT APPLICABLE | 10/06/2025 |
| Hbt It LLC | Adp of the snf | NOT APPLICABLE | 08/18/2025 |
| Jt and Associates LLC | Adp of the snf | NOT APPLICABLE | 02/05/2026 |
| Partners In Wealth Management, Inc | Adp of the snf | NOT APPLICABLE | 08/18/2025 |
| Pinion, LLC | Adp of the snf | NOT APPLICABLE | 08/18/2025 |
| Rehab Solutions Group, LLC | Adp of the snf | NOT APPLICABLE | 08/18/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Walworth County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Delavan Health Services | Delavan | 50 | 4 | 4 | 4 | 12 | 24.0 | — | 19 Dec 2024 |
| Golden Years of Lake Geneva | Lake Geneva | 54 | 4 | 5 | 5 | 11 | 20.4 | — | 9 Jan 2025 |
| Lakeland Health Care Ctrabuse icon | Elkhorn | 90 | 3 | 2 | 5 | 21 | 23.3 | $84K | 26 Jan 2026 |
| Holton Manor | Elkhorn | 60 | 2 | 2 | 3 | 17 | 28.3 | — | 6 May 2026 |
| Geneva Lake Manor | Lake Geneva | 60 | 1 | 1 | 2 | 73 | 121.7 | $131K | 10 Dec 2025 |
| Williams Bay Health Services | Williams Bay | 50 | 1 | 1 | 3 | 35 | 70.0 | — | 3 Jun 2026 |
All 7 facilities in Walworth County
Questions and answers
How many deficiencies has East Troy Manor been cited for?
29 health deficiencies across the three most recent survey cycles, 4 at the actual-harm or immediate-jeopardy level. The Wisconsin median is 21 per facility.
Has East Troy Manor been fined?
Yes. CMS lists fines totalling $129K in the period covered.
How does staffing at East Troy Manor compare?
Reported total nurse staffing is 3.8 hours per resident per day against a Wisconsin median of 4.0 and a national average of 3.9.
Who operates East Troy Manor?
It is part of the Wisconsin Illinois Senior Housing, Inc. chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Carriage Healthcare Companies Inc, Hbt It LLC and Jt and Associates LLC. Individual owners and managers are not listed on this site.
When was East Troy Manor last inspected?
The most recent survey or investigation in the CMS record is dated 24 Jul 2025; the most recent standard health survey was 8 Jan 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.