Wisconsin › Walworth County › Lake Geneva
Geneva Lake Manor
211 S. Curtis St., Lake Geneva, WI 53147
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 60 beds, Geneva Lake Manor serves Lake Geneva in Walworth County, Wisconsin and has taken Medicare and Medicaid residents since 1995.
CMS gives it 1 of 5 stars overall, below the Wisconsin median of 3; the health inspection rating is 1, staffing 2 and quality measures 4.
Inspectors recorded 73 health deficiencies across the three most recent survey cycles (29, 27, 17 by cycle, most recent first), 5 of them at the actual-harm or immediate-jeopardy level. That is 121.7 per 100 beds, more than the state median of 31.8.
CMS lists 2 penalties in the period covered: fines totalling $131K.
Reported nurse staffing is 4.3 hours per resident per day (0.5 RN), close to the Wisconsin median of 4.0; nursing staff turnover is 70.9%.
Compared with county, state and nation
| Measure | This facility | Walworth Co. median | Wisconsin median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 73 | 21 | 21 | 28.7 |
| Citations per 100 beds | 121.7 | 28.3 | 31.8 | 26.8 |
| Total nurse hours per resident day | 4.3 | 4.0 | 4.0 | 3.9 |
| RN hours per resident day | 0.5 | 0.7 | 0.9 | 0.7 |
| Nursing staff turnover | 70.9% | 51.8% | 46.2% | 45.8% |
| Fines listed | $130,720 | $0 | $0 | — |
County and state figures are medians across facilities (7 in the county, 323 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Wisconsin average per facility for the same cycle, as published by CMS. Standard health survey dates: 17 Mar 2025, 16 Jan 2024.
Severity mix: J ×2 G ×2 H ×1 D ×48 E ×12 F ×7 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 10 Dec 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 10 Jan 2026 |
| 10 Dec 2025 | F0691 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. | D | Complaint investigation | 10 Jan 2026 |
| 10 Dec 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Complaint investigation | 10 Jan 2026 |
| 10 Dec 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 10 Jan 2026 |
| 10 Dec 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 10 Jan 2026 |
| 10 Dec 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 10 Jan 2026 |
| 6 Nov 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | Complaint investigation | 1 Dec 2025 |
| 6 Nov 2025 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Complaint investigation | 1 Dec 2025 |
| 6 Nov 2025 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Complaint investigation | 1 Dec 2025 |
| 17 Mar 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | H | Standard survey | 11 Apr 2025 |
| 17 Mar 2025 | F0691 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. | G | Standard survey | 11 Apr 2025 |
| 17 Mar 2025 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Standard survey | 11 Apr 2025 |
| 17 Mar 2025 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 11 Apr 2025 |
| 17 Mar 2025 | F0881 | Implement a program that monitors antibiotic use. | F | Standard survey | 11 Apr 2025 |
| 17 Mar 2025 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Standard survey | 11 Apr 2025 |
| 17 Mar 2025 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Standard survey | 11 Apr 2025 |
| 17 Mar 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 11 Apr 2025 |
| 17 Mar 2025 | F0559 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. | D | Standard survey | 11 Apr 2025 |
| 17 Mar 2025 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 11 Apr 2025 |
| 17 Mar 2025 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Standard survey | 11 Apr 2025 |
| 17 Mar 2025 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 11 Apr 2025 |
| 17 Mar 2025 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 11 Apr 2025 |
| 17 Mar 2025 | F0661 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D | Standard survey | 11 Apr 2025 |
| 17 Mar 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 11 Apr 2025 |
| 17 Mar 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 11 Apr 2025 |
| 17 Mar 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 11 Apr 2025 |
| 17 Mar 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 11 Apr 2025 |
| 17 Mar 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 11 Apr 2025 |
| 17 Mar 2025 | F0732 | Post nurse staffing information every day. | C | Standard survey | 11 Apr 2025 |
| 12 Nov 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | Complaint investigation | 6 Dec 2024 |
| 12 Nov 2024 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Complaint investigation | 6 Dec 2024 |
| 12 Nov 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Complaint investigation | 6 Dec 2024 |
| 12 Nov 2024 | F0551 | Give the resident's representative the ability to exercise the resident's rights. | D | Complaint investigation | 6 Dec 2024 |
| 12 Nov 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 6 Dec 2024 |
| 12 Nov 2024 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Complaint investigation | 6 Dec 2024 |
| 12 Nov 2024 | F0660 | Plan the resident's discharge to meet the resident's goals and needs. | D | Complaint investigation | 6 Dec 2024 |
| 12 Nov 2024 | F0745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D | Complaint investigation | 6 Dec 2024 |
| 12 Nov 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 6 Dec 2024 |
| 12 Nov 2024 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 6 Dec 2024 |
| 16 Jan 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 14 Feb 2024 |
| 16 Jan 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 14 Feb 2024 |
| 16 Jan 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 14 Feb 2024 |
| 16 Jan 2024 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E | Standard survey | 14 Feb 2024 |
| 16 Jan 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 14 Feb 2024 |
| 16 Jan 2024 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 14 Feb 2024 |
| 16 Jan 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 14 Feb 2024 |
| 16 Jan 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 14 Feb 2024 |
| 16 Jan 2024 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 14 Feb 2024 |
| 16 Jan 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 14 Feb 2024 |
| 16 Jan 2024 | F0678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | D | Standard survey | 14 Feb 2024 |
| 16 Jan 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 14 Feb 2024 |
| 16 Jan 2024 | F0687 | Provide appropriate foot care. | D | Standard survey | 14 Feb 2024 |
| 16 Jan 2024 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 14 Feb 2024 |
| 16 Jan 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 14 Feb 2024 |
| 16 Jan 2024 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 14 Feb 2024 |
| 16 Jan 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 14 Feb 2024 |
| 16 Jan 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 14 Feb 2024 |
| 16 Jan 2024 | F0583 | Keep residents' personal and medical records private and confidential. | D | Complaint investigation | 14 Feb 2024 |
| 12 Sep 2022 | F0730 | Observe each nurse aide's job performance and give regular training. | F | Standard survey | 29 Sep 2022 |
| 12 Sep 2022 | F0908 | Keep all essential equipment working safely. | F | Standard survey | 29 Sep 2022 |
| 12 Sep 2022 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | F | Standard survey | 29 Sep 2022 |
| 12 Sep 2022 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E | Standard survey | 29 Sep 2022 |
| 12 Sep 2022 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 29 Sep 2022 |
| 12 Sep 2022 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 29 Sep 2022 |
| 12 Sep 2022 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 29 Sep 2022 |
| 12 Sep 2022 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 29 Sep 2022 |
| 12 Sep 2022 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 29 Sep 2022 |
| 12 Sep 2022 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 29 Sep 2022 |
| 12 Sep 2022 | F0742 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | D | Standard survey | 29 Sep 2022 |
| 12 Sep 2022 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 29 Sep 2022 |
| 12 Sep 2022 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 29 Sep 2022 |
| 12 Sep 2022 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 3 Oct 2022 |
| 12 Sep 2022 | F0886 | Perform COVID19 testing on residents and staff. | D | Standard survey | 29 Sep 2022 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 17 Mar 2025 | Fine | $113,919 | |
| 12 Nov 2024 | Fine | $16,801 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Wisconsin average. Turnover: nursing staff 70.9%, RNs 76.9%; 2 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Wisconsin median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 5.0% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 1.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.7% | 2.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.7% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 11.2% | 16.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.6% | 4.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 20.2% | 14.4% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Wisconsin Illinois Senior Housing Inc. Chain: Wisconsin Illinois Senior Housing, Inc. (7 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Carriage Healthcare Companies Inc | Operational/managerial control | NOT APPLICABLE | 02/15/2001 |
| Carriage Healthcare Companies Inc | Adp of the snf | NOT APPLICABLE | 10/06/2025 |
| Hbt It LLC | Adp of the snf | NOT APPLICABLE | 07/01/2024 |
| Jt and Associates LLC | Adp of the snf | NOT APPLICABLE | 01/01/2010 |
| Oak Medical Sc | Adp of the snf | NOT APPLICABLE | 10/10/2022 |
| Partners In Wealth Management, Inc | Adp of the snf | NOT APPLICABLE | 01/01/2024 |
| Pinion, LLC | Adp of the snf | NOT APPLICABLE | 01/01/1995 |
| Rehab Solutions Group, LLC | Adp of the snf | NOT APPLICABLE | 01/01/2024 |
| Twomagnets LLC | Adp of the snf | NOT APPLICABLE | 01/01/2022 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Walworth County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Delavan Health Services | Delavan | 50 | 4 | 4 | 4 | 12 | 24.0 | — | 19 Dec 2024 |
| Golden Years of Lake Geneva | Lake Geneva | 54 | 4 | 5 | 5 | 11 | 20.4 | — | 9 Jan 2025 |
| Lakeland Health Care Ctrabuse icon | Elkhorn | 90 | 3 | 2 | 5 | 21 | 23.3 | $84K | 26 Jan 2026 |
| East Troy Manor | East Troy | 50 | 2 | 2 | 3 | 29 | 58.0 | $129K | 24 Jul 2025 |
| Holton Manor | Elkhorn | 60 | 2 | 2 | 3 | 17 | 28.3 | — | 6 May 2026 |
| Williams Bay Health Services | Williams Bay | 50 | 1 | 1 | 3 | 35 | 70.0 | — | 3 Jun 2026 |
All 7 facilities in Walworth County
Questions and answers
How many deficiencies has Geneva Lake Manor been cited for?
73 health deficiencies across the three most recent survey cycles, 5 at the actual-harm or immediate-jeopardy level. The Wisconsin median is 21 per facility.
Has Geneva Lake Manor been fined?
Yes. CMS lists fines totalling $131K in the period covered.
How does staffing at Geneva Lake Manor compare?
Reported total nurse staffing is 4.3 hours per resident per day against a Wisconsin median of 4.0 and a national average of 3.9.
Who operates Geneva Lake Manor?
It is part of the Wisconsin Illinois Senior Housing, Inc. chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Carriage Healthcare Companies Inc. Individual owners and managers are not listed on this site.
When was Geneva Lake Manor last inspected?
The most recent survey or investigation in the CMS record is dated 10 Dec 2025; the most recent standard health survey was 17 Mar 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.