North Carolina › Buncombe County › Asheville
Elevate Health and Rehabilitation
91 Victoria Road, Asheville, NC 28801
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Elevate Health and Rehabilitation, in Asheville, North Carolina, is certified for 120 beds under for-profit, limited liability company ownership and belongs to the Ascent Healthcare Management chain.
CMS gives it 1 of 5 stars overall, below the North Carolina median of 3; the health inspection rating is 1, staffing 1 and quality measures 4.
Inspectors recorded 28 health deficiencies across the three most recent survey cycles (4, 11, 13 by cycle, most recent first), 5 of them at the actual-harm or immediate-jeopardy level. That is 23.3 per 100 beds, more than the state median of 15.6.
CMS lists 3 penalties in the period covered: fines totalling $174K.
Reported nurse staffing is 3.3 hours per resident per day (0.3 RN), close to the North Carolina median of 3.5; nursing staff turnover is 72.8%.
Compared with county, state and nation
| Measure | This facility | Buncombe Co. median | North Carolina median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 28 | 15 | 16 | 28.7 |
| Citations per 100 beds | 23.3 | 16.7 | 15.6 | 26.8 |
| Total nurse hours per resident day | 3.3 | 3.6 | 3.5 | 3.9 |
| RN hours per resident day | 0.3 | 0.9 | 0.5 | 0.7 |
| Nursing staff turnover | 72.8% | 46.2% | 48.6% | 45.8% |
| Fines listed | $174,346 | $4,271 | $8,512 | — |
County and state figures are medians across facilities (19 in the county, 419 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: North Carolina average per facility for the same cycle, as published by CMS. Standard health survey dates: 2 Sep 2025, 7 Aug 2024.
Severity mix: J ×3 K ×2 D ×10 E ×13
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 22 Dec 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 9 Jan 2026 |
| 2 Sep 2025 | F0760 | Ensure that residents are free from significant medication errors. | J | Complaint investigation | 22 Jan 2025 |
| 2 Sep 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 17 Sep 2025 |
| 2 Sep 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 17 Sep 2025 |
| 7 Aug 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | K | Complaint investigation | 10 Aug 2024 |
| 7 Aug 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | K | Complaint investigation | 10 Aug 2024 |
| 7 Aug 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | Complaint investigation | 10 Aug 2024 |
| 7 Aug 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Complaint investigation | 10 Aug 2024 |
| 7 Aug 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Complaint investigation | 10 Aug 2024 |
| 7 Aug 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 10 Aug 2024 |
| 7 Aug 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Complaint investigation | 10 Aug 2024 |
| 7 Aug 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 10 Aug 2024 |
| 7 Aug 2024 | F0583 | Keep residents' personal and medical records private and confidential. | D | Complaint investigation | 10 Aug 2024 |
| 7 Aug 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 10 Aug 2024 |
| 7 Aug 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 10 Aug 2024 |
| 10 Apr 2024 | F0760 | Ensure that residents are free from significant medication errors. | J | Complaint investigation | 29 Apr 2024 |
| 10 Apr 2024 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | Complaint investigation | 29 Apr 2024 |
| 14 Apr 2023 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Standard survey | 25 Jul 2023 |
| 14 Apr 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 25 Jul 2023 |
| 14 Apr 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Standard survey | 25 Jul 2023 |
| 14 Apr 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 25 Jul 2023 |
| 14 Apr 2023 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | Standard survey | 9 Aug 2023 |
| 14 Apr 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 25 Jul 2023 |
| 14 Apr 2023 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 25 Jul 2023 |
| 14 Apr 2023 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 25 Jul 2023 |
| 14 Apr 2023 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 25 Jul 2023 |
| 14 Apr 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 25 Jul 2023 |
| 14 Apr 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 25 Jul 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 2 Sep 2025 | Fine | $17,345 | |
| 7 Aug 2024 | Fine | $139,932 | |
| 10 Apr 2024 | Fine | $17,069 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the North Carolina average. Turnover: nursing staff 72.8%, RNs 76.9%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | North Carolina median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 6.5% | 14.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.1% | 1.8% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.0% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.4% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 8.1% | 17.0% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.4% | 5.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 14.1% | 13.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Asheville Victoria Nc Opco Llc. Chain: Ascent Healthcare Management (6 facilities).
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Buncombe County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Aston Park Health Care Center | Asheville | 120 | 5 | 4 | 5 | 5 | 4.2 | — | 16 Apr 2026 |
| Black Mountain Neuro-Medical Treatment Center | Black Mountain | 163 | 5 | 5 | — | 5 | 3.1 | — | 15 Aug 2024 |
| Deerfield Episcopal Retirement | Asheville | 62 | 5 | 5 | 5 | 3 | 4.8 | — | 4 Jun 2026 |
| Givens Health Center | Asheville | 70 | 5 | 4 | 5 | 19 | 27.1 | — | 18 Mar 2026 |
| Highland Farms | Black Mountain | 60 | 5 | 4 | 5 | 14 | 23.3 | $4K | 15 Aug 2025 |
| Nc State Veterans Home - Black Mountain | Black Mountain | 100 | 5 | 3 | 5 | 13 | 13.0 | $13K | 4 Dec 2025 |
| The Laurels of Greentree Ridge | Asheville | 90 | 5 | 4 | 3 | 15 | 16.7 | — | 7 May 2025 |
| The Greens At Weaverville | Weaverville | 122 | 4 | 4 | 3 | 12 | 9.8 | — | 12 Jun 2026 |
All 19 facilities in Buncombe County
Questions and answers
How many deficiencies has Elevate Health and Rehabilitation been cited for?
28 health deficiencies across the three most recent survey cycles, 5 at the actual-harm or immediate-jeopardy level. The North Carolina median is 16 per facility.
Has Elevate Health and Rehabilitation been fined?
Yes. CMS lists fines totalling $174K in the period covered.
How does staffing at Elevate Health and Rehabilitation compare?
Reported total nurse staffing is 3.3 hours per resident per day against a North Carolina median of 3.5 and a national average of 3.9.
Who operates Elevate Health and Rehabilitation?
It is part of the Ascent Healthcare Management chain. Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.
When was Elevate Health and Rehabilitation last inspected?
The most recent survey or investigation in the CMS record is dated 22 Dec 2025; the most recent standard health survey was 2 Sep 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.