Elder Care Record

Pennsylvania › Lackawanna County › Scranton

Embassy of Scranton

824 Adams Avenue, Scranton, PA 18510

CCN 395273 · For-profit, limited liability company · 139 certified beds · chain Embassy Healthcare

Special Focus Facility candidate
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Embassy of Scranton is a For-profit, limited liability company nursing home in Scranton, Pennsylvania, certified for 139 beds and caring for about 85 residents a day.

CMS gives it 1 of 5 stars overall, below the Pennsylvania median of 3; the health inspection rating is 1, staffing 3 and quality measures 3.

Inspectors recorded 93 health deficiencies across the three most recent survey cycles (33, 21, 39 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 66.9 per 100 beds, more than the state median of 22.2.

CMS lists 3 penalties in the period covered: fines totalling $15K and 2 payment denials.

Reported nurse staffing is 3.5 hours per resident per day (0.5 RN), close to the Pennsylvania median of 3.6; nursing staff turnover is 47.5%.

CMS flags that the facility is a Special Focus Facility candidate.

93health deficiencies, 3 survey cycles3 at actual harm or worse
$15Kfines listed by CMS3 penalties in period
3.5nurse hours per resident per daystate median 3.6
61%occupancy (residents ÷ beds)85 residents a day

Compared with county, state and nation

MeasureThis facilityLackawanna Co. medianPennsylvania medianUS average
Overall star rating1333.0
Health citations, 3 cycles93322628.7
Citations per 100 beds66.935.922.226.8
Total nurse hours per resident day3.53.73.63.9
RN hours per resident day0.50.60.70.7
Nursing staff turnover47.5%43.0%44.3%45.8%
Fines listed$14,901$12,418$0—

County and state figures are medians across facilities (16 in the county, 656 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)33
Cycle 221
Cycle 339

Dark bar: this facility. Grey bar: Pennsylvania average per facility for the same cycle, as published by CMS. Standard health survey dates: 8 May 2026, 25 Jul 2025.

Severity mix: J ×1 G ×2 D ×41 E ×39 F ×8 B ×1 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
11 Jun 2026F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GComplaint investigation10 Jul 2026
11 Jun 2026F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DComplaint investigation10 Jul 2026
11 Jun 2026F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation10 Jul 2026
11 Jun 2026F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint investigation10 Jul 2026
11 Jun 2026F0744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.DComplaint investigation10 Jul 2026
11 Jun 2026F0770Provide timely, quality laboratory services/tests to meet the needs of residents.DComplaint investigation10 Jul 2026
8 May 2026F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.FStandard surveyDeficient, Provider has plan of correction
8 May 2026F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.FStandard survey10 Jul 2026
8 May 2026F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.FStandard survey10 Jul 2026
8 May 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey16 Jun 2026
8 May 2026F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard surveyDeficient, Provider has plan of correction
8 May 2026F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey10 Jul 2026
8 May 2026F0692Provide enough food/fluids to maintain a resident's health.EStandard survey10 Jul 2026
8 May 2026F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey10 Jul 2026
8 May 2026F0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.EStandard survey10 Jul 2026
8 May 2026F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.EStandard surveyDeficient, Provider has no plan of correction
8 May 2026F0880Provide and implement an infection prevention and control program.EStandard surveyDeficient, Provider has plan of correction
8 May 2026F0583Keep residents' personal and medical records private and confidential.DStandard survey10 Jul 2026
8 May 2026F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard surveyDeficient, Provider has no plan of correction
8 May 2026F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey10 Jul 2026
8 May 2026F0685Assist a resident in gaining access to vision and hearing services.DStandard survey10 Jul 2026
8 May 2026F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey10 Jul 2026
8 May 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey10 Jul 2026
8 May 2026F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard survey10 Jul 2026
8 May 2026F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.DStandard survey10 Jul 2026
8 May 2026F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard surveyDeficient, Provider has no plan of correction
8 May 2026F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.DStandard survey10 Jul 2026
23 Apr 2026F0635Provide doctor's orders for the resident's immediate care at the time the resident was admitted.DComplaint investigation5 May 2026
5 Mar 2026F0558Reasonably accommodate the needs and preferences of each resident.DComplaint investigation17 Mar 2026
28 Jan 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigation5 Mar 2026
28 Jan 2026F0558Reasonably accommodate the needs and preferences of each resident.DComplaint investigation17 Mar 2026
28 Jan 2026F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation5 Mar 2026
28 Jan 2026F0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.DComplaint investigation5 Mar 2026
25 Jul 2025F0807Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.FStandard survey24 Sep 2025
25 Jul 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey3 Oct 2025
25 Jul 2025F0565Honor the resident's right to organize and participate in resident/family groups in the facility.EStandard survey24 Sep 2025
25 Jul 2025F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.EStandard survey24 Sep 2025
25 Jul 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey24 Sep 2025
25 Jul 2025F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.EStandard survey24 Sep 2025
25 Jul 2025F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.EStandard survey24 Sep 2025
25 Jul 2025F0908Keep all essential equipment working safely.EStandard survey24 Sep 2025
25 Jul 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey3 Oct 2025
25 Jul 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DStandard survey3 Oct 2025
25 Jul 2025F0610Respond appropriately to all alleged violations.DStandard survey24 Sep 2025
25 Jul 2025F0692Provide enough food/fluids to maintain a resident's health.DStandard survey24 Sep 2025
25 Jul 2025F0699Provide care or services that was trauma informed and/or culturally competent.DStandard survey24 Sep 2025
25 Jul 2025F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.BStandard survey24 Sep 2025
1 Apr 2025F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EComplaint investigation29 Apr 2025
1 Apr 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint investigation29 Apr 2025
6 Sep 2024F0565Honor the resident's right to organize and participate in resident/family groups in the facility.EStandard survey1 Nov 2024
6 Sep 2024F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.EStandard survey1 Nov 2024
6 Sep 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.EStandard survey13 Dec 2024
6 Sep 2024F0697Provide safe, appropriate pain management for a resident who requires such services.EStandard survey1 Nov 2024
6 Sep 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey1 Nov 2024
6 Sep 2024F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey1 Nov 2024
6 Sep 2024F0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.EStandard survey1 Nov 2024
6 Sep 2024F0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyEStandard survey1 Nov 2024
6 Sep 2024F0880Provide and implement an infection prevention and control program.EStandard survey1 Nov 2024
6 Sep 2024F0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.EStandard survey1 Nov 2024
6 Sep 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey1 Nov 2024
6 Sep 2024F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey13 Dec 2024
6 Sep 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey1 Nov 2024
6 Sep 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey9 Jan 2025
6 Sep 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey1 Nov 2024
6 Sep 2024F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey13 Dec 2024
6 Sep 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey13 Dec 2024
6 Sep 2024F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.DStandard survey13 Dec 2024
6 Sep 2024F0732Post nurse staffing information every day.CStandard survey1 Nov 2024
9 Aug 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.EComplaint investigation1 Nov 2024
9 Aug 2024F0626Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.EComplaint investigation1 Nov 2024
9 Aug 2024F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.EComplaint investigation13 Dec 2024
9 Aug 2024F0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.EComplaint investigation1 Nov 2024
9 Aug 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation1 Nov 2024
14 Feb 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EComplaint investigation16 Apr 2024
14 Feb 2024F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint investigation16 Apr 2024
4 Jan 2024F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.FComplaint investigation14 Feb 2024
4 Jan 2024F0908Keep all essential equipment working safely.FComplaint investigation14 Feb 2024
4 Jan 2024F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint investigation16 Apr 2024
4 Jan 2024F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.EComplaint investigation14 Feb 2024
4 Jan 2024F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EComplaint investigation14 Feb 2024
4 Jan 2024F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.EComplaint investigation14 Feb 2024
4 Jan 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation14 Feb 2024
4 Jan 2024F0692Provide enough food/fluids to maintain a resident's health.DComplaint investigation14 Feb 2024
20 Oct 2023F0565Honor the resident's right to organize and participate in resident/family groups in the facility.EComplaint investigation4 Jan 2024
20 Oct 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation4 Jan 2024
20 Oct 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EComplaint investigation4 Jan 2024
20 Oct 2023F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint investigation16 Apr 2024
20 Oct 2023F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.EComplaint investigation4 Jan 2024
20 Oct 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation14 Feb 2024
20 Oct 2023F0610Respond appropriately to all alleged violations.DComplaint investigation4 Jan 2024
20 Oct 2023F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDComplaint investigation4 Jan 2024
20 Oct 2023F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation4 Jan 2024
9 Aug 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation13 Sep 2023

Penalties

DateTypeAmountDetail
28 Jan 2026Fine$14,901
9 Aug 2024Payment denial—61 days
20 Oct 2023Payment denial—47 days

Staffing

Total nursing3.45 h
Nurse aides2.04 h
LPN0.91 h
RN0.5 h
Weekend total3.31 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Pennsylvania average. Turnover: nursing staff 47.5%, RNs 66.7%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityPennsylvania medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay15.7%15.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay2.4%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay3.7%1.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.6%2.9%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay5.1%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay22.2%16.1%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay5.3%4.5%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay16.0%17.2%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Embassy Of Scranton, Llc. Chain: Embassy Healthcare (33 facilities).

OrganisationRole in the CMS recordInterestSince
Beverly Enterprises - Pennsylvania, Inc.Adp of the snfNOT APPLICABLE06/01/2024
Beverly Enterprises LLCAdp of the snfNOT APPLICABLE06/01/2024
Beverly Health and Rehabilitiation Services, IncAdp of the snfNOT APPLICABLE06/01/2024
Drumm Intermediary Sub Co LLCAdp of the snfNOT APPLICABLE06/01/2024
Drumm Merger CoAdp of the snfNOT APPLICABLE06/01/2024
Drumm Merger Co Sub LLCAdp of the snfNOT APPLICABLE06/01/2024
Fillmore Strategic Investors LLCAdp of the snfNOT APPLICABLE06/01/2024
Geary Property Holdings LLCAdp of the snfNOT APPLICABLE06/01/2024
Pearl Senior Care, LLC.Adp of the snfNOT APPLICABLE06/01/2024
Washington State Investment BoardAdp of the snfNOT APPLICABLE06/01/2024

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Lackawanna County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Allied Services Transitional Rehab UnitScranton51555611.8—11 Dec 2025
Carbondale Rehabilitation and Healthcare CenterCarbondale1155441412.2—20 Mar 2026
Gino J Merli Veterans CenterScranton19654563.1—10 Apr 2026
Green Ridge Care CenterScranton954431111.6$8K14 Nov 2025
Saint Mary'S Villa Nursing HomMoscow1124441816.1—12 Sep 2025
Scranton Health Care CenterScranton444432352.3$13K18 Jun 2026
Abington Manorabuse iconClarks Summit1193223226.9—19 Sep 2025
Allied Services Skilled Nursing CenterScranton327334237.0—1 May 2026

All 16 facilities in Lackawanna County

Questions and answers

How many deficiencies has Embassy of Scranton been cited for?

93 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Pennsylvania median is 26 per facility.

Has Embassy of Scranton been fined?

Yes. CMS lists fines totalling $15K in the period covered, plus 2 payment denials.

How does staffing at Embassy of Scranton compare?

Reported total nurse staffing is 3.5 hours per resident per day against a Pennsylvania median of 3.6 and a national average of 3.9.

Who operates Embassy of Scranton?

It is part of the Embassy Healthcare chain. Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.

When was Embassy of Scranton last inspected?

The most recent survey or investigation in the CMS record is dated 11 Jun 2026; the most recent standard health survey was 8 May 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.