Wisconsin › Oneida County › Rhinelander
Friendly Village Nursing and Rehab Center
900 Boyce Dr, Rhinelander, WI 54501
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Friendly Village Nursing and Rehab Center, in Rhinelander, Wisconsin, is certified for 100 beds under for-profit, limited liability company ownership and belongs to the Eden Senior Care chain.
CMS gives it 5 of 5 stars overall, above the Wisconsin median of 3; the health inspection rating is 4, staffing 4 and quality measures 5.
Inspectors recorded 14 health deficiencies across the three most recent survey cycles (2, 5, 7 by cycle, most recent first), none at the actual-harm level. That is 14.0 per 100 beds, fewer than the state median of 31.8.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.5 hours per resident per day (0.8 RN), close to the Wisconsin median of 4.0; nursing staff turnover is 38.0%.
Compared with county, state and nation
| Measure | This facility | Oneida Co. median | Wisconsin median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 14 | 14 | 21 | 28.7 |
| Citations per 100 beds | 14.0 | 14.0 | 31.8 | 26.8 |
| Total nurse hours per resident day | 3.5 | 3.5 | 4.0 | 3.9 |
| RN hours per resident day | 0.8 | 0.8 | 0.9 | 0.7 |
| Nursing staff turnover | 38.0% | 38.0% | 46.2% | 45.8% |
| Fines listed | $0 | $23,413 | $0 | — |
County and state figures are medians across facilities (3 in the county, 323 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Wisconsin average per facility for the same cycle, as published by CMS. Standard health survey dates: 22 Apr 2026, 6 Feb 2025.
Severity mix: D ×9 E ×2 F ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 22 Apr 2026 | F0659 | Provide care by qualified persons according to each resident's written plan of care. | D | Standard survey | 13 May 2026 |
| 22 Apr 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 13 May 2026 |
| 6 Feb 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 4 Mar 2025 |
| 6 Feb 2025 | F0851 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | F | Standard survey | 4 Mar 2025 |
| 6 Feb 2025 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Standard survey | 4 Mar 2025 |
| 6 Feb 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 4 Mar 2025 |
| 6 Feb 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 4 Mar 2025 |
| 11 Jan 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 31 Jan 2024 |
| 11 Jan 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 31 Jan 2024 |
| 11 Jan 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 31 Jan 2024 |
| 11 Jan 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 31 Jan 2024 |
| 11 Jan 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 31 Jan 2024 |
| 11 Jan 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 31 Jan 2024 |
| 14 Aug 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 14 Sep 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Wisconsin average. Turnover: nursing staff 38.0%, RNs 23.5%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Wisconsin median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 15.6% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.3% | 1.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.4% | 2.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.9% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 18.8% | 16.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.9% | 4.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 12.9% | 14.4% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Friendly Village Nursing And Rehab Llc. Chain: Eden Senior Care (21 facilities).
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Oneida County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Rennes Health and Rehab Center-Rhinelander | Rhinelander | 122 | 2 | 2 | 4 | 14 | 11.5 | $23K | 11 Dec 2025 |
| Careview Health and Rehab of Minocqua | Minocqua | 72 | 1 | 1 | 1 | 85 | 118.1 | $43K | 23 Apr 2026 |
All 3 facilities in Oneida County
Questions and answers
How many deficiencies has Friendly Village Nursing and Rehab Center been cited for?
14 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Wisconsin median is 21 per facility.
Has Friendly Village Nursing and Rehab Center been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Friendly Village Nursing and Rehab Center compare?
Reported total nurse staffing is 3.5 hours per resident per day against a Wisconsin median of 4.0 and a national average of 3.9.
Who operates Friendly Village Nursing and Rehab Center?
It is part of the Eden Senior Care chain. Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.
When was Friendly Village Nursing and Rehab Center last inspected?
The most recent survey or investigation in the CMS record is dated 22 Apr 2026; the most recent standard health survey was 22 Apr 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.