Ohio › Ottawa County › Genoa
Genoa Retirement Village
300 Cherry St, Genoa, OH 43430
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 68 beds, Genoa Retirement Village serves Genoa in Ottawa County, Ohio and has taken Medicare and Medicaid residents since 1985.
CMS gives it 5 of 5 stars overall, above the Ohio median of 3; the health inspection rating is 4, staffing 4 and quality measures 5.
Inspectors recorded 15 health deficiencies across the three most recent survey cycles (6, 6, 3 by cycle, most recent first), none at the actual-harm level. That is 22.1 per 100 beds, fewer than the state median of 33.3.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.4 hours per resident per day (1.1 RN), close to the Ohio median of 3.6; nursing staff turnover is 23.1%.
Compared with county, state and nation
| Measure | This facility | Ottawa Co. median | Ohio median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 5 | 3 | 3.0 |
| Health citations, 3 cycles | 15 | 21 | 27 | 28.7 |
| Citations per 100 beds | 22.1 | 41.3 | 33.3 | 26.8 |
| Total nurse hours per resident day | 3.4 | 4.3 | 3.6 | 3.9 |
| RN hours per resident day | 1.1 | 1.1 | 0.6 | 0.7 |
| Nursing staff turnover | 23.1% | 53.1% | 48.5% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (4 in the county, 922 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Ohio average per facility for the same cycle, as published by CMS. Standard health survey dates: 27 Jan 2026, 4 Jan 2024.
Severity mix: D ×10 E ×2 F ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 27 Jan 2026 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F | Standard survey | 27 Feb 2026 |
| 27 Jan 2026 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 27 Feb 2026 |
| 27 Jan 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 27 Feb 2026 |
| 27 Jan 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 27 Feb 2026 |
| 27 Jan 2026 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 27 Feb 2026 |
| 7 Aug 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 22 Aug 2025 |
| 4 Jan 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 26 Jan 2024 |
| 4 Jan 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 26 Jan 2024 |
| 4 Jan 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 26 Jan 2024 |
| 4 Jan 2024 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 26 Jan 2024 |
| 4 Jan 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 26 Jan 2024 |
| 4 Jan 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 26 Jan 2024 |
| 22 Apr 2021 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 14 Jun 2021 |
| 22 Apr 2021 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 14 Jun 2021 |
| 22 Apr 2021 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 14 Jun 2021 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Ohio average. Turnover: nursing staff 23.1%, RNs 13.3%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Ohio median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 4.2% | 4.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.9% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.0% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 4.5% | 4.9% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.7% | 3.0% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 1.6% | 7.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Trilogy Healthcare Of Ottawa, Llc. Chain: Trilogy Health Services (123 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Continental Merger Sub LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 10/01/2021 |
| Northstar Healthcare Income Inc | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 10/01/2021 |
| Northstar Healthcare Income Operating Partnership LP | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 10/01/2021 |
| Trilogy Holdings Nt-Hci, LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 10/01/2021 |
| Keybank National Association | 5% or greater mortgage interest | NOT APPLICABLE | 12/01/2016 |
| Trilogy Management Services LLC | Operational/managerial control | NOT APPLICABLE | 10/01/2021 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Ottawa County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Otterbein North Shore | Lakeside | 20 | 5 | 4 | 5 | 21 | 105.0 | — | 27 Mar 2026 |
| Ottawa Co Riverview Nursing Ho | Oak Harbor | 115 | 4 | 3 | 4 | 14 | 12.2 | $17K | 26 Feb 2026 |
| Edgewood Manor Rehabilitation & Healthcare Centerabuse icon | Port Clinton | 80 | 1 | 2 | 1 | 33 | 41.3 | — | 13 Aug 2025 |
All 4 facilities in Ottawa County
Questions and answers
How many deficiencies has Genoa Retirement Village been cited for?
15 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Ohio median is 27 per facility.
Has Genoa Retirement Village been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Genoa Retirement Village compare?
Reported total nurse staffing is 3.4 hours per resident per day against a Ohio median of 3.6 and a national average of 3.9.
Who operates Genoa Retirement Village?
It is part of the Trilogy Health Services chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Continental Merger Sub LLC, Northstar Healthcare Income Inc and Northstar Healthcare Income Operating Partnership LP. Individual owners and managers are not listed on this site.
When was Genoa Retirement Village last inspected?
The most recent survey or investigation in the CMS record is dated 27 Jan 2026; the most recent standard health survey was 27 Jan 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.