Ohio › Ottawa County › Lakeside
Otterbein North Shore
9400 North Shore Blvd, Lakeside, OH 43440
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Otterbein North Shore, in Lakeside, Ohio, is certified for 20 beds under non-profit, corporation ownership and belongs to the Otterbein Seniorlife chain.
CMS gives it 5 of 5 stars overall, above the Ohio median of 3; the health inspection rating is 4, staffing 5 and quality measures 4.
Inspectors recorded 21 health deficiencies across the three most recent survey cycles (8, 8, 5 by cycle, most recent first), none at the actual-harm level. That is 105.0 per 100 beds, more than the state median of 33.3.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.8 hours per resident per day (1.7 RN), above the Ohio median of 3.6; nursing staff turnover is 53.1%.
Compared with county, state and nation
| Measure | This facility | Ottawa Co. median | Ohio median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 5 | 3 | 3.0 |
| Health citations, 3 cycles | 21 | 21 | 27 | 28.7 |
| Citations per 100 beds | 105.0 | 41.3 | 33.3 | 26.8 |
| Total nurse hours per resident day | 4.8 | 4.3 | 3.6 | 3.9 |
| RN hours per resident day | 1.7 | 1.1 | 0.6 | 0.7 |
| Nursing staff turnover | 53.1% | 53.1% | 48.5% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (4 in the county, 922 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Ohio average per facility for the same cycle, as published by CMS. Standard health survey dates: 27 Mar 2026, 17 Apr 2025.
Severity mix: D ×15 E ×1 F ×2 B ×2 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 27 Mar 2026 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 16 Apr 2026 |
| 27 Mar 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 16 Apr 2026 |
| 27 Mar 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 16 Apr 2026 |
| 27 Mar 2026 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 16 Apr 2026 |
| 27 Mar 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 16 Apr 2026 |
| 27 Mar 2026 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 16 Apr 2026 |
| 27 Mar 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 16 Apr 2026 |
| 22 Sep 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 3 Nov 2025 |
| 17 Apr 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 30 May 2025 |
| 17 Apr 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 30 May 2025 |
| 17 Apr 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 30 May 2025 |
| 17 Apr 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 30 May 2025 |
| 17 Apr 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 30 May 2025 |
| 17 Apr 2025 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 30 May 2025 |
| 17 Apr 2025 | F0575 | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. | B | Standard survey | 30 Apr 2025 |
| 17 Apr 2025 | F0732 | Post nurse staffing information every day. | B | Standard survey | 30 Apr 2025 |
| 17 Jun 2024 | F0851 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | F | Complaint investigation | 1 Jul 2024 |
| 17 Jun 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 1 Jul 2024 |
| 23 Mar 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 27 Apr 2023 |
| 23 Mar 2023 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 27 Apr 2023 |
| 23 Mar 2023 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | C | Standard survey | 18 Apr 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Ohio average. Turnover: nursing staff 53.1%, RNs 37.5%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Ohio median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 7.1% | 4.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.5% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.2% | 0.7% | 1.0% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.7% | 3.0% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 29.0% | 7.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: North Shore Retirement Community. Chain: Otterbein Seniorlife (20 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Otterbein Lsc, LLC | 5% or greater direct ownership interest | 100% | 01/01/2016 |
| Otterbein Home | 5% or greater indirect ownership interest | 100% | 12/01/2021 |
| Functional Pathways of Tennessee LLC | Operational/managerial control | NOT APPLICABLE | 12/01/2018 |
| Otterbein Home | Operational/managerial control | NOT APPLICABLE | 12/01/2021 |
| Functional Pathways of Tennessee LLC | Adp of the snf | NOT APPLICABLE | 04/04/2025 |
| Otterbein Home | Adp of the snf | NOT APPLICABLE | 12/01/2021 |
| Polaris Pharmacy Services of Ohio LLC | Adp of the snf | NOT APPLICABLE | 12/01/2018 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Ottawa County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Genoa Retirement Village | Genoa | 68 | 5 | 4 | 4 | 15 | 22.1 | — | 27 Jan 2026 |
| Ottawa Co Riverview Nursing Ho | Oak Harbor | 115 | 4 | 3 | 4 | 14 | 12.2 | $17K | 26 Feb 2026 |
| Edgewood Manor Rehabilitation & Healthcare Centerabuse icon | Port Clinton | 80 | 1 | 2 | 1 | 33 | 41.3 | — | 13 Aug 2025 |
All 4 facilities in Ottawa County
Questions and answers
How many deficiencies has Otterbein North Shore been cited for?
21 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Ohio median is 27 per facility.
Has Otterbein North Shore been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Otterbein North Shore compare?
Reported total nurse staffing is 4.8 hours per resident per day against a Ohio median of 3.6 and a national average of 3.9.
Who operates Otterbein North Shore?
It is part of the Otterbein Seniorlife chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Otterbein Lsc, LLC, Otterbein Home and Functional Pathways of Tennessee LLC. Individual owners and managers are not listed on this site.
When was Otterbein North Shore last inspected?
The most recent survey or investigation in the CMS record is dated 27 Mar 2026; the most recent standard health survey was 27 Mar 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.