Elder Care Record

Ohio › Wayne County › Wooster

Glendora Health Care Center

1552 North Honeytown Road, Wooster, OH 44691

CCN 366036 · For-profit, corporation · 49 certified beds · chain Divine Healthcare Management

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Glendora Health Care Center, in Wooster, Ohio, is certified for 49 beds under for-profit, corporation ownership and belongs to the Divine Healthcare Management chain.

CMS gives it 1 of 5 stars overall, below the Ohio median of 3; the health inspection rating is 1, staffing 2 and quality measures 4.

Inspectors recorded 37 health deficiencies across the three most recent survey cycles (18, 12, 7 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 75.5 per 100 beds, more than the state median of 33.3.

CMS lists 1 penalty in the period covered: fines totalling $17K.

Reported nurse staffing is 3.3 hours per resident per day (0.6 RN), close to the Ohio median of 3.6; nursing staff turnover is 67.6%.

37health deficiencies, 3 survey cycles1 at actual harm or worse
$17Kfines listed by CMS1 penalty in period
3.3nurse hours per resident per daystate median 3.6
74%occupancy (residents ÷ beds)36 residents a day

Compared with county, state and nation

MeasureThis facilityWayne Co. medianOhio medianUS average
Overall star rating1333.0
Health citations, 3 cycles37312728.7
Citations per 100 beds75.532.133.326.8
Total nurse hours per resident day3.33.63.63.9
RN hours per resident day0.60.50.60.7
Nursing staff turnover67.6%42.1%48.5%45.8%
Fines listed$17,080$0$0—

County and state figures are medians across facilities (14 in the county, 922 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)18
Cycle 212
Cycle 37

Dark bar: this facility. Grey bar: Ohio average per facility for the same cycle, as published by CMS. Standard health survey dates: 24 Sep 2024, 21 Nov 2022.

Severity mix: J ×1 D ×23 E ×9 F ×4

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
12 May 2026F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation28 May 2026
12 May 2026F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation15 Sep 2025
19 Mar 2026F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.EComplaint investigation9 Apr 2026
12 Feb 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EComplaint investigation13 Feb 2025
12 Feb 2025F0695Provide safe and appropriate respiratory care for a resident when needed.DComplaint investigation13 Feb 2025
24 Sep 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.FStandard survey30 Oct 2024
24 Sep 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey30 Oct 2024
24 Sep 2024F0880Provide and implement an infection prevention and control program.FStandard survey30 Oct 2024
24 Sep 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey30 Oct 2024
24 Sep 2024F0679Provide activities to meet all resident's needs.EStandard survey30 Oct 2024
24 Sep 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.EStandard survey30 Oct 2024
24 Sep 2024F0919Make sure that a working call system is available in each resident's bathroom and bathing area.EStandard survey30 Oct 2024
24 Sep 2024F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey30 Oct 2024
24 Sep 2024F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey30 Oct 2024
24 Sep 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey30 Oct 2024
24 Sep 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey30 Oct 2024
24 Sep 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation30 Oct 2024
24 Sep 2024F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey30 Oct 2024
24 Sep 2024F0759Ensure medication error rates are not 5 percent or greater.DStandard survey30 Oct 2024
24 Sep 2024F0881Implement a program that monitors antibiotic use.DStandard survey30 Oct 2024
3 Jul 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigation23 Jul 2024
3 Jul 2024F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint investigation23 Jul 2024
7 Nov 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FComplaint investigation24 Nov 2023
7 Nov 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation24 Nov 2023
7 Nov 2023F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DComplaint investigation24 Nov 2023
7 Nov 2023F0610Respond appropriately to all alleged violations.DComplaint investigation24 Nov 2023
21 Nov 2022F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey30 Dec 2022
21 Nov 2022F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EStandard survey30 Dec 2022
21 Nov 2022F0641Ensure each resident receives an accurate assessment.DStandard survey30 Dec 2022
21 Nov 2022F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey30 Dec 2022
21 Nov 2022F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey30 Dec 2022
21 Nov 2022F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey30 Dec 2022
21 Nov 2022F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DStandard survey30 Dec 2022
21 Nov 2022F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey30 Dec 2022
21 Nov 2022F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey30 Dec 2022
21 Nov 2022F0880Provide and implement an infection prevention and control program.DStandard survey30 Dec 2022
9 Oct 2019F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey8 Nov 2019

Penalties

DateTypeAmountDetail
3 Jul 2024Fine$17,080

Staffing

Total nursing3.34 h
Nurse aides1.76 h
LPN1.02 h
RN0.56 h
Weekend total3.2 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Ohio average. Turnover: nursing staff 67.6%, RNs 50.0%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityOhio medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay10.7%4.3%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.4%0.0%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay4.3%3.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%0.7%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay9.1%4.9%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay3.6%3.0%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay18.1%7.5%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Progressive Pines, Llc. Chain: Divine Healthcare Management (9 facilities).

OrganisationRole in the CMS recordInterestSince
Progressive 3 Opco Holdco LLC5% or greater direct ownership interest100%05/01/2022
Amf Ohio Holdings LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED05/01/2022
Apex Healthcare Group LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED05/01/2022
Divine Progressive Holdco LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED05/01/2022
Goldstar Capital Partners LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED05/01/2022
Goldstar Divine Holdings LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED05/01/2022
Goldstar Ohio Associates LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED05/01/2022
Gsfb Partners LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED05/01/2022
Progressive 3 Management Oh LLCOperational/managerial controlNOT APPLICABLE05/01/2022

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Wayne County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Apostolic Christian Home IncRittman7554479.3—20 Feb 2025
Country PointeWooster4255449.5—6 Mar 2025
Wayne County Care CenterWooster505431224.0—14 May 2026
Wooster Community Hospital SNFWooster2255529.1—4 Jan 2024
Burbank Parke Care CenterBurbank814322227.2—5 Sep 2024
West View Healthy LivingWooster934432021.5—30 Jan 2025
Avenue At WoosterWooster823223340.2—19 May 2026
Doylestown Health Care CenterDoylestown783232532.1—30 Mar 2026

All 14 facilities in Wayne County

Questions and answers

How many deficiencies has Glendora Health Care Center been cited for?

37 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Ohio median is 27 per facility.

Has Glendora Health Care Center been fined?

Yes. CMS lists fines totalling $17K in the period covered.

How does staffing at Glendora Health Care Center compare?

Reported total nurse staffing is 3.3 hours per resident per day against a Ohio median of 3.6 and a national average of 3.9.

Who operates Glendora Health Care Center?

It is part of the Divine Healthcare Management chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Progressive 3 Opco Holdco LLC, Amf Ohio Holdings LLC and Apex Healthcare Group LLC. Individual owners and managers are not listed on this site.

When was Glendora Health Care Center last inspected?

The most recent survey or investigation in the CMS record is dated 12 May 2026; the most recent standard health survey was 24 Sep 2024.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.