Elder Care Record

California › Los Angeles County › Glendale

Glenhaven Healthcare

212 West Chevy Chase Drive, Glendale, CA 91204

CCN 555605 · For-profit, limited liability company · 52 certified beds

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 52 beds, Glenhaven Healthcare serves Glendale in Los Angeles County, California and has taken Medicare and Medicaid residents since 1994.

CMS gives it 3 of 5 stars overall, equal to the California median; the health inspection rating is 3, staffing 3 and quality measures 4.

Inspectors recorded 37 health deficiencies across the three most recent survey cycles (10, 16, 11 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 71.2 per 100 beds, more than the state median of 51.1.

CMS lists 1 penalty in the period covered: fines totalling $18K.

Reported nurse staffing is 4.7 hours per resident per day (0.5 RN), close to the California median of 4.2; nursing staff turnover is 48.3%.

37health deficiencies, 3 survey cycles1 at actual harm or worse
$18Kfines listed by CMS1 penalty in period
4.7nurse hours per resident per daystate median 4.2
84%occupancy (residents ÷ beds)44 residents a day

Compared with county, state and nation

MeasureThis facilityLos Angeles Co. medianCalifornia medianUS average
Overall star rating3233.0
Health citations, 3 cycles37614428.7
Citations per 100 beds71.269.151.126.8
Total nurse hours per resident day4.74.34.23.9
RN hours per resident day0.50.40.50.7
Nursing staff turnover48.3%34.4%36.4%45.8%
Fines listed$18,070$12,831$0—

County and state figures are medians across facilities (369 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)10
Cycle 216
Cycle 311

Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 9 Jan 2026, 21 Nov 2024.

Severity mix: J ×1 D ×24 E ×8 F ×1 B ×3

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
9 Jan 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey4 Feb 2026
9 Jan 2026F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EStandard survey4 Feb 2026
9 Jan 2026F0880Provide and implement an infection prevention and control program.EStandard survey4 Feb 2026
9 Jan 2026F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.DStandard survey4 Feb 2026
9 Jan 2026F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey4 Feb 2026
9 Jan 2026F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey4 Feb 2026
9 Jan 2026F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey4 Feb 2026
9 Jan 2026F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard survey4 Feb 2026
9 Jan 2026F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey4 Feb 2026
9 Jan 2026F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.BStandard survey4 Feb 2026
16 Jun 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation3 Jul 2025
29 Jan 2025F0880Provide and implement an infection prevention and control program.EComplaint investigation21 Feb 2025
29 Jan 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation21 Feb 2025
21 Nov 2024F0814Dispose of garbage and refuse properly.FStandard survey13 Dec 2024
21 Nov 2024F0558Reasonably accommodate the needs and preferences of each resident.EStandard survey13 Dec 2024
21 Nov 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey13 Dec 2024
21 Nov 2024F0880Provide and implement an infection prevention and control program.EStandard survey13 Dec 2024
21 Nov 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey13 Dec 2024
21 Nov 2024F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey13 Dec 2024
21 Nov 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey13 Dec 2024
21 Nov 2024F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.DStandard survey13 Dec 2024
21 Nov 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey13 Dec 2024
21 Nov 2024F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.BStandard survey13 Dec 2024
12 Sep 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation16 Sep 2024
12 Sep 2024F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DComplaint investigation16 Sep 2024
28 Aug 2024F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.JComplaint investigation17 Sep 2024
30 Nov 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey22 Dec 2023
30 Nov 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey22 Dec 2023
30 Nov 2023F0552Ensure that residents are fully informed and understand their health status, care and treatments.DStandard survey22 Dec 2023
30 Nov 2023F0641Ensure each resident receives an accurate assessment.DStandard survey22 Dec 2023
30 Nov 2023F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey22 Dec 2023
30 Nov 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey22 Dec 2023
30 Nov 2023F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey22 Dec 2023
30 Nov 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey22 Dec 2023
30 Nov 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey22 Dec 2023
30 Nov 2023F0745Provide medically-related social services to help each resident achieve the highest possible quality of life.DStandard survey22 Dec 2023
30 Nov 2023F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.BStandard survey22 Dec 2023

Penalties

DateTypeAmountDetail
28 Aug 2024Fine$18,070

Staffing

Total nursing4.72 h
Nurse aides2.73 h
LPN1.49 h
RN0.5 h
Weekend total4.16 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 48.3%, RNs 66.7%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityCalifornia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay15.8%8.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.7%1.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.9%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay23.0%8.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay13.3%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay3.9%9.1%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Glenhaven Healthcare Llc.

OrganisationRole in the CMS recordInterestSince
Caravan Operations CorpAdp of the snfNOT APPLICABLE09/20/2012

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Los Angeles County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Alcott Rehabilitation HospitalLos Angeles1215444234.7$9K23 Dec 2025
Alden Terrace Convalescent HospitalLos Angeles2105443516.7—20 Nov 2025
Angels Nursing Health CenterLos Angeles495443775.5$72K11 Jun 2026
Ararat Post AcuteGlendale2854530107.1$42K23 Jan 2026
Atherton Baptist HomeAlhambra1135442824.8—16 Jan 2026
Atlantic Memorial Healthcare CenterLong Beach1045542524.0—16 Jun 2026
Beachside Post AcuteTorrance1105443128.2—19 Dec 2025
Beacon Healthcare CenterWest Covina545433259.3—14 May 2026

All 369 facilities in Los Angeles County

Questions and answers

How many deficiencies has Glenhaven Healthcare been cited for?

37 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.

Has Glenhaven Healthcare been fined?

Yes. CMS lists fines totalling $18K in the period covered.

How does staffing at Glenhaven Healthcare compare?

Reported total nurse staffing is 4.7 hours per resident per day against a California median of 4.2 and a national average of 3.9.

Who operates Glenhaven Healthcare?

Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.

When was Glenhaven Healthcare last inspected?

The most recent survey or investigation in the CMS record is dated 9 Jan 2026; the most recent standard health survey was 9 Jan 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.