Connecticut › Western Ct County › Danbury
Havencare At Hancock Hall
31 Staples St, Danbury, CT 06810
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Havencare At Hancock Hall is a For-profit, corporation nursing home in Danbury, Connecticut, certified for 96 beds and caring for about 91 residents a day.
CMS gives it 5 of 5 stars overall, above the Connecticut median of 3; the health inspection rating is 5, staffing 3 and quality measures 5.
Inspectors recorded 17 health deficiencies across the three most recent survey cycles (6, 4, 7 by cycle, most recent first), none at the actual-harm level. That is 17.7 per 100 beds, fewer than the state median of 29.2.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.6 hours per resident per day (0.5 RN), close to the Connecticut median of 3.7; nursing staff turnover is 45.0%.
Compared with county, state and nation
| Measure | This facility | Western Ct Co. median | Connecticut median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 17 | 31 | 35 | 28.7 |
| Citations per 100 beds | 17.7 | 26.3 | 29.2 | 26.8 |
| Total nurse hours per resident day | 3.6 | 3.8 | 3.7 | 3.9 |
| RN hours per resident day | 0.5 | 0.6 | 0.6 | 0.7 |
| Nursing staff turnover | 45.0% | 37.9% | 35.9% | 45.8% |
| Fines listed | $0 | $8,018 | $8,021 | — |
County and state figures are medians across facilities (20 in the county, 191 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Connecticut average per facility for the same cycle, as published by CMS. Standard health survey dates: 1 May 2025, 13 Apr 2023.
Severity mix: D ×13 E ×2 B ×1 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 1 May 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 5 Jun 2025 |
| 1 May 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 5 Jun 2025 |
| 1 May 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard survey | 5 Jun 2025 |
| 1 May 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 5 Jun 2025 |
| 1 May 2025 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 5 Jun 2025 |
| 1 May 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 5 Jun 2025 |
| 6 Aug 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 3 Sep 2024 |
| 29 Jan 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 15 Mar 2024 |
| 13 Dec 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 23 Jan 2024 |
| 13 Apr 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 12 May 2023 |
| 13 Apr 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 12 May 2023 |
| 13 Apr 2023 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | B | Standard survey | 12 May 2023 |
| 12 Mar 2020 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 18 Sep 2020 |
| 12 Mar 2020 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 20 Sep 2020 |
| 12 Mar 2020 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 20 Sep 2020 |
| 12 Mar 2020 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 20 Sep 2020 |
| 12 Mar 2020 | F0576 | Ensure residents have reasonable access to and privacy in their use of communication methods. | C | Standard survey | 13 Mar 2020 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Connecticut average. Turnover: nursing staff 45.0%, RNs 43.8%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Connecticut median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 2.5% | 17.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.3% | 0.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 1.2% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.0% | 3.1% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 0.6% | 15.3% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.4% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 5.6% | 17.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Hancock Opco Llc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Danbury Opco LLC | 5% or greater direct ownership interest | 100% | 09/12/2023 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Western Ct County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Edgehill Health Center | Stamford | 46 | 5 | 5 | 5 | 5 | 10.9 | — | 10 Feb 2026 |
| Havencare At Filosa | Danbury | 64 | 5 | 5 | 3 | 17 | 26.6 | — | 14 Jan 2026 |
| Waveny Care Center | New Canaan | 106 | 5 | 5 | 5 | 15 | 14.2 | — | 18 Nov 2025 |
| Ark Healthcare & Rehabilitation At St. Camillus | Stamford | 124 | 4 | 4 | 3 | 24 | 19.4 | $8K | 23 Jun 2026 |
| Autumn Lake Healthcare At Glen Hill | Danbury | 100 | 4 | 3 | 2 | 30 | 30.0 | — | 9 Jun 2025 |
| Bethel Health Care Center | Bethel | 161 | 4 | 4 | 3 | 31 | 19.3 | $16K | 22 Jul 2025 |
| Notre Dame Health and Rehabilitation Center | Norwalk | 60 | 4 | 4 | 3 | 15 | 25.0 | $8K | 9 Dec 2025 |
| Stone Bridge Center For Health & Rehabilitation | Newtown | 154 | 4 | 3 | 4 | 58 | 37.7 | $10K | 21 May 2026 |
All 20 facilities in Western Ct County
Questions and answers
How many deficiencies has Havencare At Hancock Hall been cited for?
17 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Connecticut median is 35 per facility.
Has Havencare At Hancock Hall been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Havencare At Hancock Hall compare?
Reported total nurse staffing is 3.6 hours per resident per day against a Connecticut median of 3.7 and a national average of 3.9.
Who operates Havencare At Hancock Hall?
Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Danbury Opco LLC. Individual owners and managers are not listed on this site.
When was Havencare At Hancock Hall last inspected?
The most recent survey or investigation in the CMS record is dated 1 May 2025; the most recent standard health survey was 1 May 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.