Elder Care Record

Tennessee › Davidson County › Nashville

Heartland

3025 Fernbrook Lane, Nashville, TN 37214

CCN 445526 · For-profit, corporation · 66 certified beds · chain National Healthcare Corporation

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Heartland, in Nashville, Tennessee, is certified for 66 beds under for-profit, corporation ownership and belongs to the National Healthcare Corporation chain.

CMS gives it 5 of 5 stars overall, above the Tennessee median of 3; the health inspection rating is 4, staffing 3 and quality measures 5.

Inspectors recorded 23 health deficiencies across the three most recent survey cycles (1, 8, 14 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 34.8 per 100 beds, more than the state median of 12.2.

CMS lists 2 penalties in the period covered: fines totalling $8K and 1 payment denial.

Reported nurse staffing is 3.4 hours per resident per day (0.6 RN), close to the Tennessee median of 3.6; nursing staff turnover is 54.8%.

23health deficiencies, 3 survey cycles1 at actual harm or worse
$8Kfines listed by CMS2 penalties in period
3.4nurse hours per resident per daystate median 3.6
92%occupancy (residents ÷ beds)61 residents a day

Compared with county, state and nation

MeasureThis facilityDavidson Co. medianTennessee medianUS average
Overall star rating5333.0
Health citations, 3 cycles23171328.7
Citations per 100 beds34.815.712.226.8
Total nurse hours per resident day3.44.03.63.9
RN hours per resident day0.60.60.50.7
Nursing staff turnover54.8%55.6%50.0%45.8%
Fines listed$7,901$0$0—

County and state figures are medians across facilities (20 in the county, 303 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)1
Cycle 28
Cycle 314

Dark bar: this facility. Grey bar: Tennessee average per facility for the same cycle, as published by CMS. Standard health survey dates: 15 Apr 2026, 13 Mar 2025.

Severity mix: G ×1 D ×22

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
15 Apr 2026F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard survey29 Apr 2026
13 Mar 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard survey27 Mar 2025
13 Mar 2025F0641Ensure each resident receives an accurate assessment.DStandard survey27 Mar 2025
13 Mar 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey27 Mar 2025
13 Mar 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey27 Mar 2025
13 Mar 2025F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard survey27 Mar 2025
13 Mar 2025F0730Observe each nurse aide's job performance and give regular training.DStandard survey27 Mar 2025
13 Mar 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey27 Mar 2025
13 Mar 2025F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.DStandard survey27 Mar 2025
28 Sep 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation10 Nov 2023
28 Sep 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation10 Nov 2023
28 Sep 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation10 Nov 2023
28 Sep 2023F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.DComplaint investigation10 Nov 2023
28 Sep 2023F0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.DComplaint investigation10 Nov 2023
22 Jun 2022F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey5 Aug 2022
22 Jun 2022F0552Ensure that residents are fully informed and understand their health status, care and treatments.DStandard survey5 Aug 2022
22 Jun 2022F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey5 Aug 2022
22 Jun 2022F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey5 Aug 2022
22 Jun 2022F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey5 Aug 2022
22 Jun 2022F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey5 Aug 2022
22 Jun 2022F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey5 Aug 2022
22 Jun 2022F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey5 Aug 2022
22 Jun 2022F0880Provide and implement an infection prevention and control program.DStandard survey5 Aug 2022

Penalties

DateTypeAmountDetail
28 Sep 2023Payment denial—13 days
28 Sep 2023Fine$7,901

Staffing

Total nursing3.36 h
Nurse aides2.07 h
LPN0.65 h
RN0.64 h
Weekend total3.09 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Tennessee average. Turnover: nursing staff 54.8%, RNs 16.7%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityTennessee medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay36.1%12.3%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.5%1.5%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay4.5%3.1%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.5%1.2%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay33.4%15.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay3.5%4.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay10.5%15.6%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Nhc Healthcare-Heartland Llc. Chain: National Healthcare Corporation (69 facilities).

OrganisationRole in the CMS recordInterestSince
Morgan Stanley Institutional Advisors LLCIndirect ownership interestNOT APPLICABLE11/08/2024
Nhc/Delaware IncIndirect ownership interestNOT APPLICABLE05/01/2023
National Healthcare CorporationOperational/managerial controlNOT APPLICABLE05/01/2023
Nhc-Op LPOperational/managerial controlNOT APPLICABLE05/01/2023
Blackrock IncAdp of the snfNOT APPLICABLE05/01/2023
Dimensional Fund Advisors LPAdp of the snfNOT APPLICABLE05/01/2023
National Health CorporationAdp of the snfNOT APPLICABLE05/01/2023
National Healthcare CorporationAdp of the snfNOT APPLICABLE05/01/2023
Nhc-Op LPAdp of the snfNOT APPLICABLE05/01/2023
Vanguard Group IncAdp of the snfNOT APPLICABLE05/01/2023

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Davidson County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Life Care Center of Hickory WoodsAntioch1245431310.5—19 Nov 2025
Nhc Place At the TraceNashville905441314.4—19 May 2026
West Meade PlaceNashville1205421714.2—13 Mar 2026
Alta Heights Post AcuteGoodlettsville904421921.1—29 Apr 2026
Creekside Center For Rehabilitation and HealingMadison13944185.8—12 Jul 2023
Woodcrest At BlakefordNashville834341315.7—5 Mar 2026
Green Hills Center For Rehabilitation and HealingNashville1503223523.3$17K29 Apr 2026
Life Care Center of Old Hickory VillageOld Hickory1243221612.9$9K9 Oct 2025

All 20 facilities in Davidson County

Questions and answers

How many deficiencies has Heartland been cited for?

23 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Tennessee median is 13 per facility.

Has Heartland been fined?

Yes. CMS lists fines totalling $8K in the period covered, plus 1 payment denial.

How does staffing at Heartland compare?

Reported total nurse staffing is 3.4 hours per resident per day against a Tennessee median of 3.6 and a national average of 3.9.

Who operates Heartland?

It is part of the National Healthcare Corporation chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Morgan Stanley Institutional Advisors LLC, Nhc/Delaware Inc and National Healthcare Corporation. Individual owners and managers are not listed on this site.

When was Heartland last inspected?

The most recent survey or investigation in the CMS record is dated 15 Apr 2026; the most recent standard health survey was 15 Apr 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.