Elder Care Record

Texas › Gregg County › Longview

Heritage At Longview Healthcare Center

112 Ruthlynn Dr, Longview, TX 75605

CCN 455569 · For-profit, limited liability company · 140 certified beds · chain Creative Solutions In Healthcare

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 140 beds, Heritage At Longview Healthcare Center serves Longview in Gregg County, Texas and has taken Medicare and Medicaid residents since 1985.

CMS gives it 1 of 5 stars overall, below the Texas median of 3; the health inspection rating is 2, staffing 1 and quality measures 3.

Inspectors recorded 32 health deficiencies across the three most recent survey cycles (15, 12, 5 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 22.9 per 100 beds, about the same as the state median of 22.5.

CMS lists 2 penalties in the period covered: fines totalling $82K.

Reported nurse staffing is 2.8 hours per resident per day (0.3 RN), close to the Texas median of 3.3.

32health deficiencies, 3 survey cycles2 at actual harm or worse
$82Kfines listed by CMS2 penalties in period
2.8nurse hours per resident per daystate median 3.3
37%occupancy (residents ÷ beds)51 residents a day

Compared with county, state and nation

MeasureThis facilityGregg Co. medianTexas medianUS average
Overall star rating1133.0
Health citations, 3 cycles32442528.7
Citations per 100 beds22.937.922.526.8
Total nurse hours per resident day2.83.43.33.9
RN hours per resident day0.30.40.40.7
Nursing staff turnover—48.5%52.1%45.8%
Fines listed$81,752$150,705$16,801—

County and state figures are medians across facilities (12 in the county, 1177 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)15
Cycle 212
Cycle 35

Dark bar: this facility. Grey bar: Texas average per facility for the same cycle, as published by CMS. Standard health survey dates: 2 Jul 2025, 5 Jun 2024.

Severity mix: J ×1 G ×1 D ×22 E ×6 F ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
28 Apr 2026F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DComplaint investigation14 May 2026
2 Jul 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey3 Jul 2025
2 Jul 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey3 Jul 2025
2 Jul 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey3 Jul 2025
2 Jul 2025F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.EStandard survey3 Jul 2025
2 Jul 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey3 Jul 2025
2 Jul 2025F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.DStandard survey3 Jul 2025
2 Jul 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation3 Jul 2025
2 Jul 2025F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey3 Jul 2025
2 Jul 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey3 Jul 2025
2 Jul 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey3 Jul 2025
2 Jul 2025F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey3 Jul 2025
2 Jul 2025F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey3 Jul 2025
2 Jul 2025F0759Ensure medication error rates are not 5 percent or greater.DStandard survey3 Jul 2025
2 Jul 2025F0880Provide and implement an infection prevention and control program.DStandard survey3 Jul 2025
19 Feb 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.JComplaint investigation20 Feb 2025
19 Feb 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EComplaint investigation20 Feb 2025
19 Feb 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation20 Feb 2025
19 Feb 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation20 Feb 2025
5 Jun 2024F0697Provide safe, appropriate pain management for a resident who requires such services.GStandard survey6 Jun 2024
5 Jun 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey6 Jun 2024
5 Jun 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard survey6 Jun 2024
5 Jun 2024F0880Provide and implement an infection prevention and control program.EStandard survey6 Jun 2024
5 Jun 2024F0641Ensure each resident receives an accurate assessment.DStandard survey6 Jun 2024
5 Jun 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey6 Jun 2024
5 Jun 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey6 Jun 2024
5 Jun 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey6 Jun 2024
22 May 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation7 Jun 2024
26 Apr 2023F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey10 May 2023
26 Apr 2023F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey10 May 2023
26 Apr 2023F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey10 May 2023
26 Apr 2023F0880Provide and implement an infection prevention and control program.DStandard survey10 May 2023

Penalties

DateTypeAmountDetail
19 Feb 2025Fine$70,019
22 May 2024Fine$11,733

Staffing

Total nursing2.81 h
Nurse aides1.39 h
LPN1.1 h
RN0.32 h
Weekend total2.24 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Texas average. Turnover: nursing staff —, RNs —; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityTexas medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay21.8%14.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.3%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay7.8%3.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay2.4%0.7%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay12.2%12.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay4.7%3.4%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay9.9%8.3%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Nacogdoches County Hospital District. Chain: Creative Solutions In Healthcare (149 facilities).

OrganisationRole in the CMS recordInterestSince
Southwest LTC - Longview LLCOperational/managerial controlNOT APPLICABLE04/01/2017

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Gregg County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Truman W Smith Children'S Care CenterGladewater1205521310.8—17 Mar 2026
Buckner Westminster PlaceLongview204351575.0$30K4 Jun 2025
The Oaks At LongviewLongview1083413330.6—11 Dec 2025
Willow Rehab & NursingKilgore1183223328.0$219K1 Apr 2026
Legend Oaks Healthcare and Rehabilitation Center GGladewater1002223939.0$125K23 May 2026
Avir At Longviewabuse iconLongview1151125547.8$263K7 May 2026
Highland Pines Nursing HomeLongview1711214828.1$18K14 Jan 2026
Longview Hill Nursing and Rehabilitation CenterLongview1981116030.3$225K18 Mar 2026

All 12 facilities in Gregg County

Questions and answers

How many deficiencies has Heritage At Longview Healthcare Center been cited for?

32 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Texas median is 25 per facility.

Has Heritage At Longview Healthcare Center been fined?

Yes. CMS lists fines totalling $82K in the period covered.

How does staffing at Heritage At Longview Healthcare Center compare?

Reported total nurse staffing is 2.8 hours per resident per day against a Texas median of 3.3 and a national average of 3.9.

Who operates Heritage At Longview Healthcare Center?

It is part of the Creative Solutions In Healthcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Southwest LTC - Longview LLC. Individual owners and managers are not listed on this site.

When was Heritage At Longview Healthcare Center last inspected?

The most recent survey or investigation in the CMS record is dated 28 Apr 2026; the most recent standard health survey was 2 Jul 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.