Texas › Gregg County › Kilgore
Willow Rehab & Nursing
1901 Whippoorwill, Kilgore, TX 75662
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Willow Rehab & Nursing, in Kilgore, Texas, is certified for 118 beds under for-profit, limited liability company ownership and belongs to the Advanced Healthcare Solutions chain.
CMS gives it 3 of 5 stars overall, equal to the Texas median; the health inspection rating is 2, staffing 2 and quality measures 5.
Inspectors recorded 33 health deficiencies across the three most recent survey cycles (5, 15, 13 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 28.0 per 100 beds, about the same as the state median of 22.5.
CMS lists 2 penalties in the period covered: fines totalling $219K.
Reported nurse staffing is 3.2 hours per resident per day (0.3 RN), close to the Texas median of 3.3; nursing staff turnover is 43.8%.
Compared with county, state and nation
| Measure | This facility | Gregg Co. median | Texas median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 1 | 3 | 3.0 |
| Health citations, 3 cycles | 33 | 44 | 25 | 28.7 |
| Citations per 100 beds | 28.0 | 37.9 | 22.5 | 26.8 |
| Total nurse hours per resident day | 3.2 | 3.4 | 3.3 | 3.9 |
| RN hours per resident day | 0.3 | 0.4 | 0.4 | 0.7 |
| Nursing staff turnover | 43.8% | 48.5% | 52.1% | 45.8% |
| Fines listed | $219,229 | $150,705 | $16,801 | — |
County and state figures are medians across facilities (12 in the county, 1177 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Texas average per facility for the same cycle, as published by CMS. Standard health survey dates: 1 Apr 2026, 30 Jan 2025.
Severity mix: J ×2 K ×1 D ×19 E ×9 F ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 1 Apr 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 6 Apr 2026 |
| 1 Apr 2026 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 6 Apr 2026 |
| 1 Apr 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 6 Apr 2026 |
| 1 Apr 2026 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 6 Apr 2026 |
| 1 Apr 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 6 Apr 2026 |
| 13 Jun 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | J | Complaint investigation | 30 Jun 2025 |
| 30 Jan 2025 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | E | Complaint investigation | 28 Feb 2025 |
| 30 Jan 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 28 Feb 2025 |
| 30 Jan 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 28 Feb 2025 |
| 30 Jan 2025 | F0813 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | E | Standard survey | 28 Feb 2025 |
| 30 Jan 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 28 Feb 2025 |
| 30 Jan 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 28 Feb 2025 |
| 30 Jan 2025 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 28 Feb 2025 |
| 30 Jan 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 28 Feb 2025 |
| 30 Jan 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 28 Feb 2025 |
| 30 Jan 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 28 Feb 2025 |
| 30 Jan 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 28 Feb 2025 |
| 30 Jan 2025 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Standard survey | 28 Feb 2025 |
| 12 Dec 2024 | F0624 | Prepare residents for a safe transfer or discharge from the nursing home. | K | Complaint investigation | 13 Dec 2024 |
| 12 Dec 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 13 Dec 2024 |
| 12 Dec 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 11 Jan 2024 |
| 12 Dec 2023 | F0851 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | F | Standard survey | 11 Jan 2024 |
| 12 Dec 2023 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Standard survey | 11 Jan 2024 |
| 12 Dec 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 11 Jan 2024 |
| 12 Dec 2023 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 11 Jan 2024 |
| 12 Dec 2023 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 11 Jan 2024 |
| 12 Dec 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 11 Jan 2024 |
| 12 Dec 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 11 Jan 2024 |
| 12 Dec 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 11 Jan 2024 |
| 12 Dec 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 11 Jan 2024 |
| 16 Oct 2023 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | E | Complaint investigation | 17 Nov 2023 |
| 16 Oct 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Complaint investigation | 17 Nov 2023 |
| 16 Oct 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 17 Nov 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 13 Jun 2025 | Fine | $17,345 | |
| 12 Dec 2024 | Fine | $201,884 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Texas average. Turnover: nursing staff 43.8%, RNs 44.4%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Texas median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 9.8% | 14.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.9% | 0.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.0% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 7.7% | 12.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.0% | 3.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 2.4% | 8.3% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Hamilton County Hospital District. Chain: Advanced Healthcare Solutions (28 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Red Brass Holdco LLC | Adp of the snf | NOT APPLICABLE | 01/03/2025 |
| Willow Hc LLC | Adp of the snf | NOT APPLICABLE | 01/03/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Gregg County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Truman W Smith Children'S Care Center | Gladewater | 120 | 5 | 5 | 2 | 13 | 10.8 | — | 17 Mar 2026 |
| Buckner Westminster Place | Longview | 20 | 4 | 3 | 5 | 15 | 75.0 | $30K | 4 Jun 2025 |
| The Oaks At Longview | Longview | 108 | 3 | 4 | 1 | 33 | 30.6 | — | 11 Dec 2025 |
| Legend Oaks Healthcare and Rehabilitation Center G | Gladewater | 100 | 2 | 2 | 2 | 39 | 39.0 | $125K | 23 May 2026 |
| Avir At Longviewabuse icon | Longview | 115 | 1 | 1 | 2 | 55 | 47.8 | $263K | 7 May 2026 |
| Heritage At Longview Healthcare Center | Longview | 140 | 1 | 2 | 1 | 32 | 22.9 | $82K | 28 Apr 2026 |
| Highland Pines Nursing Home | Longview | 171 | 1 | 2 | 1 | 48 | 28.1 | $18K | 14 Jan 2026 |
| Longview Hill Nursing and Rehabilitation Center | Longview | 198 | 1 | 1 | 1 | 60 | 30.3 | $225K | 18 Mar 2026 |
All 12 facilities in Gregg County
Questions and answers
How many deficiencies has Willow Rehab & Nursing been cited for?
33 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Texas median is 25 per facility.
Has Willow Rehab & Nursing been fined?
Yes. CMS lists fines totalling $219K in the period covered.
How does staffing at Willow Rehab & Nursing compare?
Reported total nurse staffing is 3.2 hours per resident per day against a Texas median of 3.3 and a national average of 3.9.
Who operates Willow Rehab & Nursing?
It is part of the Advanced Healthcare Solutions chain. Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.
When was Willow Rehab & Nursing last inspected?
The most recent survey or investigation in the CMS record is dated 1 Apr 2026; the most recent standard health survey was 1 Apr 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.