Elder Care Record

Texas › Gregg County › Longview

Buckner Westminster Place

2201 Horseshoe Ln, Longview, TX 75605

CCN 676167 · Non-profit, corporation · 20 certified beds

Continuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 20 beds, Buckner Westminster Place serves Longview in Gregg County, Texas and has taken Medicare and Medicaid residents since 2008.

CMS gives it 4 of 5 stars overall, above the Texas median of 3; the health inspection rating is 3, staffing 5 and quality measures 4.

Inspectors recorded 15 health deficiencies across the three most recent survey cycles (4, 6, 5 by cycle, most recent first), 4 of them at the actual-harm or immediate-jeopardy level. That is 75.0 per 100 beds, more than the state median of 22.5.

CMS lists 2 penalties in the period covered: fines totalling $30K.

Reported nurse staffing is 5.3 hours per resident per day (0.7 RN), above the Texas median of 3.3; nursing staff turnover is 30.8%.

15health deficiencies, 3 survey cycles4 at actual harm or worse
$30Kfines listed by CMS2 penalties in period
5.3nurse hours per resident per daystate median 3.3
100%occupancy (residents ÷ beds)20 residents a day

Compared with county, state and nation

MeasureThis facilityGregg Co. medianTexas medianUS average
Overall star rating4133.0
Health citations, 3 cycles15442528.7
Citations per 100 beds75.037.922.526.8
Total nurse hours per resident day5.33.43.33.9
RN hours per resident day0.70.40.40.7
Nursing staff turnover30.8%48.5%52.1%45.8%
Fines listed$29,716$150,705$16,801—

County and state figures are medians across facilities (12 in the county, 1177 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)4
Cycle 26
Cycle 35

Dark bar: this facility. Grey bar: Texas average per facility for the same cycle, as published by CMS. Standard health survey dates: 4 Jun 2025, 15 May 2024.

Severity mix: K ×2 H ×2 D ×8 E ×3

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
4 Jun 2025F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.EStandard survey20 Jun 2025
4 Jun 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey10 Jun 2025
4 Jun 2025F0940Develop, implement, and/or maintain an effective training program for all new and existing staff members.DStandard survey6 Jun 2025
4 Jun 2025F0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.DStandard survey6 Jun 2025
11 Mar 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.HComplaint investigation27 Sep 2024
11 Mar 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.HComplaint investigation27 Sep 2024
15 May 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey17 May 2024
15 May 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey17 May 2024
15 May 2024F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey17 May 2024
15 May 2024F0880Provide and implement an infection prevention and control program.DStandard survey17 May 2024
9 May 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.KComplaint investigation10 May 2024
9 May 2024F0760Ensure that residents are free from significant medication errors.KComplaint investigation29 Feb 2024
22 Mar 2023F0552Ensure that residents are fully informed and understand their health status, care and treatments.DStandard survey30 Apr 2023
22 Mar 2023F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey30 Apr 2023
22 Mar 2023F0880Provide and implement an infection prevention and control program.DStandard survey30 Apr 2023

Penalties

DateTypeAmountDetail
11 Mar 2025Fine$10,280
9 May 2024Fine$19,436

Staffing

Total nursing5.28 h
Nurse aides3.53 h
LPN1.01 h
RN0.74 h
Weekend total5 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Texas average. Turnover: nursing staff 30.8%, RNs —; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityTexas medianUS median
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay20.7%0.3%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.0%3.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay2.6%0.7%1.0%
Percentage of long-stay residents with pressure ulcersLong Stay2.4%3.4%4.2%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, corporation. Legal business name: Buckner Retirement Services Inc.

OrganisationRole in the CMS recordInterestSince
Buckner Retirement Services IncTrustee of the snfNOT APPLICABLE01/01/1996
Buckner Retirement Services IncAdp of the snfNOT APPLICABLE07/13/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Gregg County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Truman W Smith Children'S Care CenterGladewater1205521310.8—17 Mar 2026
The Oaks At LongviewLongview1083413330.6—11 Dec 2025
Willow Rehab & NursingKilgore1183223328.0$219K1 Apr 2026
Legend Oaks Healthcare and Rehabilitation Center GGladewater1002223939.0$125K23 May 2026
Avir At Longviewabuse iconLongview1151125547.8$263K7 May 2026
Heritage At Longview Healthcare CenterLongview1401213222.9$82K28 Apr 2026
Highland Pines Nursing HomeLongview1711214828.1$18K14 Jan 2026
Longview Hill Nursing and Rehabilitation CenterLongview1981116030.3$225K18 Mar 2026

All 12 facilities in Gregg County

Questions and answers

How many deficiencies has Buckner Westminster Place been cited for?

15 health deficiencies across the three most recent survey cycles, 4 at the actual-harm or immediate-jeopardy level. The Texas median is 25 per facility.

Has Buckner Westminster Place been fined?

Yes. CMS lists fines totalling $30K in the period covered.

How does staffing at Buckner Westminster Place compare?

Reported total nurse staffing is 5.3 hours per resident per day against a Texas median of 3.3 and a national average of 3.9.

Who operates Buckner Westminster Place?

Ownership type is non-profit, corporation. Individual owners and managers are not listed on this site.

When was Buckner Westminster Place last inspected?

The most recent survey or investigation in the CMS record is dated 4 Jun 2025; the most recent standard health survey was 4 Jun 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.