Elder Care Record

Indiana › Vanderburgh County › Evansville

Heritage Center

1201 W Buena Vista Rd, Evansville, IN 47710

CCN 155104 · Government, county · 172 certified beds

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Heritage Center, in Evansville, Indiana, is certified for 172 beds under government, county ownership.

CMS gives it 2 of 5 stars overall, below the Indiana median of 3; the health inspection rating is 2, staffing 3 and quality measures 4.

Inspectors recorded 31 health deficiencies across the three most recent survey cycles (17, 6, 8 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 18.0 per 100 beds, fewer than the state median of 22.9.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 4.0 hours per resident per day (0.4 RN), close to the Indiana median of 3.6; nursing staff turnover is 46.8%.

31health deficiencies, 3 survey cycles2 at actual harm or worse
$0fines listed by CMS0 penalties in period
4.0nurse hours per resident per daystate median 3.6
74%occupancy (residents ÷ beds)127 residents a day

Compared with county, state and nation

MeasureThis facilityVanderburgh Co. medianIndiana medianUS average
Overall star rating2233.0
Health citations, 3 cycles31311928.7
Citations per 100 beds18.029.522.926.8
Total nurse hours per resident day4.03.83.63.9
RN hours per resident day0.40.70.60.7
Nursing staff turnover46.8%46.8%45.4%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (17 in the county, 507 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)17
Cycle 26
Cycle 38

Dark bar: this facility. Grey bar: Indiana average per facility for the same cycle, as published by CMS. Standard health survey dates: 25 Apr 2025, 19 Mar 2024.

Severity mix: G ×2 D ×23 E ×4 C ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
10 Jun 2026F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation10 Jul 2026
10 Jun 2026F0880Provide and implement an infection prevention and control program.DComplaint investigation10 Jul 2026
25 Apr 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey3 Jun 2025
25 Apr 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey3 Jun 2025
25 Apr 2025F0880Provide and implement an infection prevention and control program.EStandard survey3 Jun 2025
25 Apr 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey3 Jun 2025
25 Apr 2025F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.DStandard survey3 Jun 2025
25 Apr 2025F0638Assure that each resident’s assessment is updated at least once every 3 months.DStandard survey3 Jun 2025
25 Apr 2025F0641Ensure each resident receives an accurate assessment.DStandard survey3 Jun 2025
25 Apr 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey3 Jun 2025
25 Apr 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey3 Jun 2025
25 Apr 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey3 Jun 2025
25 Apr 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey3 Jun 2025
25 Apr 2025F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey3 Jun 2025
25 Apr 2025F0692Provide enough food/fluids to maintain a resident's health.DStandard survey3 Jun 2025
25 Apr 2025F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey3 Jun 2025
25 Apr 2025F0881Implement a program that monitors antibiotic use.DStandard survey3 Jun 2025
19 Mar 2024F0641Ensure each resident receives an accurate assessment.DStandard survey23 Apr 2024
19 Mar 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey13 May 2024
19 Mar 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey13 May 2024
19 Mar 2024F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard survey13 May 2024
19 Mar 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey23 Apr 2024
19 Mar 2024F0732Post nurse staffing information every day.CStandard survey23 Apr 2024
1 Nov 2023F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation2 Nov 2023
5 Jul 2022F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GStandard survey4 Aug 2022
5 Jul 2022F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GStandard survey4 Aug 2022
5 Jul 2022F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.EStandard survey4 Aug 2022
5 Jul 2022F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey4 Aug 2022
5 Jul 2022F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey4 Aug 2022
5 Jul 2022F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey4 Aug 2022
5 Jul 2022F0732Post nurse staffing information every day.CStandard survey4 Aug 2022

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing4 h
Nurse aides2.76 h
LPN0.81 h
RN0.43 h
Weekend total3.52 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Indiana average. Turnover: nursing staff 46.8%, RNs 40.0%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityIndiana medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay23.5%8.3%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.2%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.9%0.5%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay5.5%3.6%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.3%0.7%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay21.4%9.3%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay2.0%3.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay10.3%11.4%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: government, county. Legal business name: Pulaski Memorial Hospital.

OrganisationRole in the CMS recordInterestSince
Pulaski Memorial Hospital5% or greater direct ownership interest100%02/01/2023
Holiday Home Health Care Corporation of EvansvilleOperational/managerial controlNOT APPLICABLE02/01/2023

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Vanderburgh County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Brickyard Healthcare - Brentwood Care CenterEvansville1145531311.4—25 Feb 2025
North River Health CampusEvansville585441017.2—12 May 2026
River Pointe Health CampusEvansville685441725.0—19 May 2026
North Park Nursing CenterEvansville1034332625.2$38K23 Dec 2025
West River Health CampusEvansville614331829.5$19K30 Dec 2025
Brickyard Healthcare - Woodbridge Care CenterEvansville673333653.7—25 Jul 2025
Parkview Care CenterEvansville993232727.3—11 Dec 2025
Bethel ManorEvansville752233242.7—16 Mar 2026

All 17 facilities in Vanderburgh County

Questions and answers

How many deficiencies has Heritage Center been cited for?

31 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Indiana median is 19 per facility.

Has Heritage Center been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Heritage Center compare?

Reported total nurse staffing is 4.0 hours per resident per day against a Indiana median of 3.6 and a national average of 3.9.

Who operates Heritage Center?

Ownership type is government, county. Organisations in the CMS ownership record include Pulaski Memorial Hospital and Holiday Home Health Care Corporation of Evansville. Individual owners and managers are not listed on this site.

When was Heritage Center last inspected?

The most recent survey or investigation in the CMS record is dated 10 Jun 2026; the most recent standard health survey was 25 Apr 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.