Texas › Potter County › Amarillo
Heritage Convalescent Center
1009 Clyde St, Amarillo, TX 79106
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Heritage Convalescent Center is a For-profit, corporation nursing home in Amarillo, Texas, certified for 116 beds and caring for about 72 residents a day.
CMS gives it 2 of 5 stars overall, below the Texas median of 3; the health inspection rating is 3, staffing 1 and quality measures 2.
Inspectors recorded 27 health deficiencies across the three most recent survey cycles (9, 12, 6 by cycle, most recent first), none at the actual-harm level. That is 23.3 per 100 beds, about the same as the state median of 22.5.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.0 hours per resident per day (0.3 RN), close to the Texas median of 3.3; nursing staff turnover is 57.0%.
Compared with county, state and nation
| Measure | This facility | Potter Co. median | Texas median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 27 | 27 | 25 | 28.7 |
| Citations per 100 beds | 23.3 | 23.3 | 22.5 | 26.8 |
| Total nurse hours per resident day | 4.0 | 3.5 | 3.3 | 3.9 |
| RN hours per resident day | 0.3 | 0.5 | 0.4 | 0.7 |
| Nursing staff turnover | 57.0% | 62.0% | 52.1% | 45.8% |
| Fines listed | $0 | $11,216 | $16,801 | — |
County and state figures are medians across facilities (9 in the county, 1177 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Texas average per facility for the same cycle, as published by CMS. Standard health survey dates: 4 Dec 2025, 2 Oct 2024.
Severity mix: D ×13 E ×9 F ×5
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 4 Dec 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Standard survey | 18 Jan 2026 |
| 4 Dec 2025 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 18 Jan 2026 |
| 4 Dec 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 18 Jan 2026 |
| 4 Dec 2025 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 18 Jan 2026 |
| 4 Dec 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 18 Jan 2026 |
| 4 Dec 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 18 Jan 2026 |
| 4 Dec 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 18 Jan 2026 |
| 4 Dec 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 18 Jan 2026 |
| 9 Sep 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 24 Oct 2025 |
| 15 Jul 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Complaint investigation | 29 Aug 2025 |
| 3 Jun 2025 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | E | Complaint investigation | 15 Jul 2025 |
| 2 Oct 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 16 Nov 2024 |
| 2 Oct 2024 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Standard survey | 16 Nov 2024 |
| 2 Oct 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 16 Nov 2024 |
| 2 Oct 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 16 Nov 2024 |
| 2 Oct 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 16 Nov 2024 |
| 2 Oct 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 16 Nov 2024 |
| 2 Oct 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 16 Nov 2024 |
| 2 Oct 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 16 Nov 2024 |
| 2 Oct 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 16 Nov 2024 |
| 2 Oct 2024 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Standard survey | 16 Nov 2024 |
| 5 Jul 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 18 Aug 2024 |
| 6 Mar 2024 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | Complaint investigation | 15 Apr 2024 |
| 10 Oct 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Complaint investigation | 24 Nov 2023 |
| 23 Aug 2023 | F0575 | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. | F | Standard survey | 7 Oct 2023 |
| 23 Aug 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 7 Oct 2023 |
| 23 Aug 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 7 Oct 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Texas average. Turnover: nursing staff 57.0%, RNs 57.1%; 2 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Texas median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 18.0% | 14.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.3% | 0.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.9% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.6% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 34.8% | 12.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.6% | 3.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 6.6% | 8.3% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Heritage Convalescent Center, Ltd..
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Stebbins Heritage, Inc. | 5% or greater direct ownership interest | NO PERCENTAGE PROVIDED | 04/08/1999 |
| Stebbins Heritage, Inc. | Operational/managerial control | NOT APPLICABLE | 01/23/2025 |
| Stebbins Heritage, Inc. | General partnership interest | NOT APPLICABLE | 04/08/1999 |
| Stebbins Heritage, Inc. | Adp of the snf | NOT APPLICABLE | 01/23/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Potter County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Amarillo Medical Lodge | Amarillo | 102 | 5 | 5 | 1 | 12 | 11.8 | — | 12 Mar 2026 |
| Five Points Nursing and Rehabilitation | Amarillo | 120 | 4 | 4 | 1 | 18 | 15.0 | $8K | 21 May 2026 |
| Ware Memorial Care Center | Amarillo | 120 | 4 | 3 | 5 | 27 | 22.5 | $82K | 16 Apr 2026 |
| Windflower Health Center | Amarillo | 120 | 4 | 4 | 3 | 31 | 25.8 | — | 18 Jun 2026 |
| Amarillo Center For Skilled Care | Amarillo | 122 | 3 | 3 | 2 | 20 | 16.4 | $21K | 20 Feb 2026 |
| Landmark of Amarillo Rehabilitation and Nursing Ce | Amarillo | 99 | 3 | 3 | 2 | 28 | 28.3 | $161K | 20 May 2026 |
| Ussery Roan Texas State Veterans Home | Amarillo | 120 | 3 | 3 | 4 | 28 | 23.3 | $11K | 30 May 2025 |
| Kirkland Court Health and Rehabilitation Centerabuse icon | Amarillo | 98 | 1 | 1 | 2 | 37 | 37.8 | $17K | 30 Jun 2026 |
All 9 facilities in Potter County
Questions and answers
How many deficiencies has Heritage Convalescent Center been cited for?
27 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Texas median is 25 per facility.
Has Heritage Convalescent Center been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Heritage Convalescent Center compare?
Reported total nurse staffing is 4.0 hours per resident per day against a Texas median of 3.3 and a national average of 3.9.
Who operates Heritage Convalescent Center?
Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Stebbins Heritage, Inc. and Stebbins Heritage, Inc.. Individual owners and managers are not listed on this site.
When was Heritage Convalescent Center last inspected?
The most recent survey or investigation in the CMS record is dated 4 Dec 2025; the most recent standard health survey was 4 Dec 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.