Texas › Potter County › Amarillo
Windflower Health Center
5500 Sw 9th Ave, Amarillo, TX 79106
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Windflower Health Center is a Non-profit, other nursing home in Amarillo, Texas, certified for 120 beds and caring for about 79 residents a day.
CMS gives it 4 of 5 stars overall, above the Texas median of 3; the health inspection rating is 4, staffing 3 and quality measures 4.
Inspectors recorded 31 health deficiencies across the three most recent survey cycles (10, 11, 10 by cycle, most recent first), none at the actual-harm level. That is 25.8 per 100 beds, about the same as the state median of 22.5.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.7 hours per resident per day (0.6 RN), close to the Texas median of 3.3; nursing staff turnover is 53.9%.
Compared with county, state and nation
| Measure | This facility | Potter Co. median | Texas median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 31 | 27 | 25 | 28.7 |
| Citations per 100 beds | 25.8 | 23.3 | 22.5 | 26.8 |
| Total nurse hours per resident day | 3.7 | 3.5 | 3.3 | 3.9 |
| RN hours per resident day | 0.6 | 0.5 | 0.4 | 0.7 |
| Nursing staff turnover | 53.9% | 62.0% | 52.1% | 45.8% |
| Fines listed | $0 | $11,216 | $16,801 | — |
County and state figures are medians across facilities (9 in the county, 1177 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Texas average per facility for the same cycle, as published by CMS. Standard health survey dates: 18 Jun 2026, 11 Apr 2025.
Severity mix: D ×23 E ×6 F ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 18 Jun 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 13 Jul 2026 |
| 18 Jun 2026 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 13 Jul 2026 |
| 18 Jun 2026 | F0605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Standard survey (under dispute review) | 13 Jul 2026 |
| 18 Jun 2026 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey (under dispute review) | 13 Jul 2026 |
| 18 Jun 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey (under dispute review) | 13 Jul 2026 |
| 18 Jun 2026 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey (under dispute review) | 13 Jul 2026 |
| 18 Jun 2026 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Standard survey (under dispute review) | 13 Jul 2026 |
| 18 Jun 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 13 Jul 2026 |
| 18 Jun 2026 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 13 Jul 2026 |
| 19 May 2026 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Complaint investigation | 29 May 2026 |
| 11 Apr 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 23 May 2025 |
| 11 Apr 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 23 May 2025 |
| 11 Apr 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 23 May 2025 |
| 11 Apr 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 23 May 2025 |
| 11 Apr 2025 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 23 May 2025 |
| 11 Apr 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 23 May 2025 |
| 11 Apr 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 23 May 2025 |
| 11 Apr 2025 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Standard survey | 23 May 2025 |
| 2 Apr 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint investigation | 8 Apr 2025 |
| 2 Apr 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Complaint investigation | 8 Apr 2025 |
| 2 Apr 2025 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Complaint investigation | 8 Apr 2025 |
| 16 Jul 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 15 Aug 2024 |
| 29 Feb 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 20 Mar 2024 |
| 29 Feb 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 21 Mar 2024 |
| 29 Feb 2024 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 20 Mar 2024 |
| 29 Feb 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 20 Mar 2024 |
| 29 Feb 2024 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Standard survey | 29 Mar 2024 |
| 29 Feb 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 1 Mar 2024 |
| 29 Feb 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 1 Mar 2024 |
| 20 Nov 2023 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 15 Dec 2023 |
| 21 Aug 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 15 Sep 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Texas average. Turnover: nursing staff 53.9%, RNs 68.8%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Texas median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 17.4% | 14.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.1% | 0.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.6% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.9% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 10.4% | 12.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.8% | 3.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 10.0% | 8.3% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, other. Legal business name: Hemphill County Hospital District. Chain: Lifespace Communities (15 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Craig Amarillo LLC | Operational/managerial control | NOT APPLICABLE | 07/19/2022 |
| Hemphill County Hospital District | Operational/managerial control | NOT APPLICABLE | 02/28/2015 |
| Lifespace Communities Inc | Operational/managerial control | NOT APPLICABLE | 01/01/2023 |
| Bradley & Associates Inc | Adp of the snf | NOT APPLICABLE | 01/01/2023 |
| Cliftonlarsonallen LLP | Adp of the snf | NOT APPLICABLE | 01/01/2023 |
| Craig Amarillo LLC | Adp of the snf | NOT APPLICABLE | 04/07/2025 |
| Lifespace Communities Inc | Adp of the snf | NOT APPLICABLE | 04/07/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Potter County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Amarillo Medical Lodge | Amarillo | 102 | 5 | 5 | 1 | 12 | 11.8 | — | 12 Mar 2026 |
| Five Points Nursing and Rehabilitation | Amarillo | 120 | 4 | 4 | 1 | 18 | 15.0 | $8K | 21 May 2026 |
| Ware Memorial Care Center | Amarillo | 120 | 4 | 3 | 5 | 27 | 22.5 | $82K | 16 Apr 2026 |
| Amarillo Center For Skilled Care | Amarillo | 122 | 3 | 3 | 2 | 20 | 16.4 | $21K | 20 Feb 2026 |
| Landmark of Amarillo Rehabilitation and Nursing Ce | Amarillo | 99 | 3 | 3 | 2 | 28 | 28.3 | $161K | 20 May 2026 |
| Ussery Roan Texas State Veterans Home | Amarillo | 120 | 3 | 3 | 4 | 28 | 23.3 | $11K | 30 May 2025 |
| Heritage Convalescent Center | Amarillo | 116 | 2 | 3 | 1 | 27 | 23.3 | — | 4 Dec 2025 |
| Kirkland Court Health and Rehabilitation Centerabuse icon | Amarillo | 98 | 1 | 1 | 2 | 37 | 37.8 | $17K | 30 Jun 2026 |
All 9 facilities in Potter County
Questions and answers
How many deficiencies has Windflower Health Center been cited for?
31 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Texas median is 25 per facility.
Has Windflower Health Center been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Windflower Health Center compare?
Reported total nurse staffing is 3.7 hours per resident per day against a Texas median of 3.3 and a national average of 3.9.
Who operates Windflower Health Center?
It is part of the Lifespace Communities chain. Ownership type is non-profit, other. Organisations in the CMS ownership record include Craig Amarillo LLC, Hemphill County Hospital District and Lifespace Communities Inc. Individual owners and managers are not listed on this site.
When was Windflower Health Center last inspected?
The most recent survey or investigation in the CMS record is dated 18 Jun 2026; the most recent standard health survey was 18 Jun 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.