California › Los Angeles County › Torrance
Heritage Rehabilitation Center
21414 S. Vermont Avenue, Torrance, CA 90502
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 161 beds, Heritage Rehabilitation Center serves Torrance in Los Angeles County, California and has taken Medicare and Medicaid residents since 1976.
CMS gives it 2 of 5 stars overall, below the California median of 3; the health inspection rating is 1, staffing 5 and quality measures 5.
Inspectors recorded 59 health deficiencies across the three most recent survey cycles (21, 19, 19 by cycle, most recent first), 5 of them at the actual-harm or immediate-jeopardy level. That is 36.6 per 100 beds, fewer than the state median of 51.1.
CMS lists 6 penalties in the period covered: fines totalling $180K and 2 payment denials.
Reported nurse staffing is 4.6 hours per resident per day (0.7 RN), close to the California median of 4.2; nursing staff turnover is 30.5%.
Compared with county, state and nation
| Measure | This facility | Los Angeles Co. median | California median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 59 | 61 | 44 | 28.7 |
| Citations per 100 beds | 36.6 | 69.1 | 51.1 | 26.8 |
| Total nurse hours per resident day | 4.6 | 4.3 | 4.2 | 3.9 |
| RN hours per resident day | 0.7 | 0.4 | 0.5 | 0.7 |
| Nursing staff turnover | 30.5% | 34.4% | 36.4% | 45.8% |
| Fines listed | $179,687 | $12,831 | $0 | — |
County and state figures are medians across facilities (369 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 13 Jun 2025, 13 Jun 2024.
Severity mix: G ×5 D ×29 E ×20 F ×4 B ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 24 Jul 2025 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Complaint investigation | 8 Aug 2025 |
| 23 Jul 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 8 Aug 2025 |
| 23 Jul 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 8 Aug 2025 |
| 13 Jun 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Standard survey | 13 Jul 2025 |
| 13 Jun 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Standard survey | 13 Jul 2025 |
| 13 Jun 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 13 Jul 2025 |
| 13 Jun 2025 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F | Standard survey | 13 Jul 2025 |
| 13 Jun 2025 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F | Standard survey | 13 Jul 2025 |
| 13 Jun 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Standard survey | 13 Jul 2025 |
| 13 Jun 2025 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | E | Standard survey | 13 Jul 2025 |
| 13 Jun 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 8 Aug 2025 |
| 13 Jun 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 13 Jul 2025 |
| 13 Jun 2025 | F0790 | Provide routine and 24-hour emergency dental care for each resident. | E | Standard survey | 13 Jul 2025 |
| 13 Jun 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 13 Jul 2025 |
| 13 Jun 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 13 Jul 2025 |
| 13 Jun 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 13 Jul 2025 |
| 13 Jun 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 13 Jul 2025 |
| 13 Jun 2025 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 8 Aug 2025 |
| 13 Jun 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 13 Jul 2025 |
| 13 Jun 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 13 Jul 2025 |
| 13 Jun 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 13 Jul 2025 |
| 13 Jun 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 13 Jul 2025 |
| 13 Jun 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 13 Jul 2025 |
| 13 Jun 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 8 Aug 2025 |
| 7 May 2025 | F0553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Complaint investigation | 25 May 2025 |
| 22 Oct 2024 | F0912 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B | Complaint investigation | 25 Oct 2024 |
| 26 Aug 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 26 Sep 2024 |
| 13 Jun 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | G | Standard survey | 13 Jul 2024 |
| 13 Jun 2024 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | G | Standard survey | 13 Jul 2024 |
| 13 Jun 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 13 Jul 2024 |
| 13 Jun 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Standard survey | 13 Jul 2024 |
| 13 Jun 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 13 Jul 2024 |
| 13 Jun 2024 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | E | Standard survey | 13 Jul 2024 |
| 13 Jun 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Standard survey | 13 Jul 2024 |
| 13 Jun 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 13 Jul 2024 |
| 13 Jun 2024 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | Standard survey | 13 Jul 2024 |
| 13 Jun 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 13 Jul 2024 |
| 13 Jun 2024 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Standard survey | 13 Jul 2024 |
| 13 Jun 2024 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 13 Jul 2024 |
| 13 Jun 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 13 Jul 2024 |
| 3 Apr 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 22 Apr 2024 |
| 6 Nov 2023 | F0626 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | D | Complaint investigation | 29 Nov 2023 |
| 26 Oct 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 17 Nov 2023 |
| 15 Jul 2021 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 16 Aug 2021 |
| 15 Jul 2021 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 16 Aug 2021 |
| 15 Jul 2021 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 16 Aug 2021 |
| 15 Jul 2021 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | Standard survey | 16 Aug 2021 |
| 15 Jul 2021 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Standard survey | 16 Aug 2021 |
| 15 Jul 2021 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 16 Aug 2021 |
| 15 Jul 2021 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 16 Aug 2021 |
| 15 Jul 2021 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Standard survey | 16 Aug 2021 |
| 15 Jul 2021 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 16 Aug 2021 |
| 15 Jul 2021 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Standard survey | 16 Aug 2021 |
| 15 Jul 2021 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 16 Aug 2021 |
| 15 Jul 2021 | F0675 | Honor each resident's preferences, choices, values and beliefs. | D | Standard survey | 16 Aug 2021 |
| 15 Jul 2021 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 16 Aug 2021 |
| 15 Jul 2021 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 16 Aug 2021 |
| 15 Jul 2021 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 16 Aug 2021 |
| 15 Jul 2021 | F0770 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Standard survey | 16 Aug 2021 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 13 Jun 2025 | Payment denial | — | 24 days |
| 13 Jun 2025 | Fine | $141,000 | |
| 13 Jun 2024 | Payment denial | — | 2 days |
| 13 Jun 2024 | Fine | $29,234 | |
| 26 Oct 2023 | Fine | $5,725 | |
| 26 Oct 2023 | Fine | $3,728 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 30.5%, RNs 33.3%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 3.2% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.9% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.9% | 1.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.6% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 4.8% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.6% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 3.1% | 9.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. CMS groups this facility with 6 facilities under an individual owner's name; this site does not publish people's names, so no chain page is linked. Legal business name: Heritage Care, Llc.
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Los Angeles County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Alcott Rehabilitation Hospital | Los Angeles | 121 | 5 | 4 | 4 | 42 | 34.7 | $9K | 23 Dec 2025 |
| Alden Terrace Convalescent Hospital | Los Angeles | 210 | 5 | 4 | 4 | 35 | 16.7 | — | 20 Nov 2025 |
| Angels Nursing Health Center | Los Angeles | 49 | 5 | 4 | 4 | 37 | 75.5 | $72K | 11 Jun 2026 |
| Ararat Post Acute | Glendale | 28 | 5 | 4 | 5 | 30 | 107.1 | $42K | 23 Jan 2026 |
| Atherton Baptist Home | Alhambra | 113 | 5 | 4 | 4 | 28 | 24.8 | — | 16 Jan 2026 |
| Atlantic Memorial Healthcare Center | Long Beach | 104 | 5 | 5 | 4 | 25 | 24.0 | — | 16 Jun 2026 |
| Beachside Post Acute | Torrance | 110 | 5 | 4 | 4 | 31 | 28.2 | — | 19 Dec 2025 |
| Beacon Healthcare Center | West Covina | 54 | 5 | 4 | 3 | 32 | 59.3 | — | 14 May 2026 |
All 369 facilities in Los Angeles County
Questions and answers
How many deficiencies has Heritage Rehabilitation Center been cited for?
59 health deficiencies across the three most recent survey cycles, 5 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.
Has Heritage Rehabilitation Center been fined?
Yes. CMS lists fines totalling $180K in the period covered, plus 2 payment denials.
How does staffing at Heritage Rehabilitation Center compare?
Reported total nurse staffing is 4.6 hours per resident per day against a California median of 4.2 and a national average of 3.9.
Who operates Heritage Rehabilitation Center?
CMS groups it with other facilities under an individual owner, whose name this site does not publish. Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.
When was Heritage Rehabilitation Center last inspected?
The most recent survey or investigation in the CMS record is dated 24 Jul 2025; the most recent standard health survey was 13 Jun 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.