Elder Care Record

Tennessee › Carter County › Elizabethton

Hermitage Health Center

1633 Hillview Drive, Elizabethton, TN 37643

CCN 445474 · Non-profit, other · 70 certified beds · chain Twin Rivers Health & Rehabilitation

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Hermitage Health Center is a Non-profit, other nursing home in Elizabethton, Tennessee, certified for 70 beds and caring for about 54 residents a day.

CMS gives it 5 of 5 stars overall, above the Tennessee median of 3; the health inspection rating is 5, staffing 3 and quality measures 3.

Inspectors recorded 5 health deficiencies across the three most recent survey cycles (2, 2, 1 by cycle, most recent first), none at the actual-harm level. That is 7.1 per 100 beds, fewer than the state median of 12.2.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.6 hours per resident per day (0.6 RN), close to the Tennessee median of 3.6; nursing staff turnover is 53.4%.

5health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
3.6nurse hours per resident per daystate median 3.6
77%occupancy (residents ÷ beds)54 residents a day

Compared with county, state and nation

MeasureThis facilityCarter Co. medianTennessee medianUS average
Overall star rating5533.0
Health citations, 3 cycles551328.7
Citations per 100 beds7.17.012.226.8
Total nurse hours per resident day3.63.73.63.9
RN hours per resident day0.60.60.50.7
Nursing staff turnover53.4%43.4%50.0%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (6 in the county, 303 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)2
Cycle 22
Cycle 31

Dark bar: this facility. Grey bar: Tennessee average per facility for the same cycle, as published by CMS. Standard health survey dates: 20 May 2025, 10 Aug 2022.

Severity mix: D ×5

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
20 May 2025F0641Ensure each resident receives an accurate assessment.DStandard survey30 May 2025
20 May 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey31 May 2025
10 Aug 2022F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard survey15 Sep 2022
10 Aug 2022F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey15 Sep 2022
6 Nov 2019F0880Provide and implement an infection prevention and control program.DStandard survey8 Nov 2019

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.63 h
Nurse aides2.06 h
LPN0.96 h
RN0.61 h
Weekend total3.31 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Tennessee average. Turnover: nursing staff 53.4%, RNs 22.2%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityTennessee medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay19.2%12.3%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay2.8%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay4.8%1.5%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.1%3.1%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay2.7%1.2%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay13.3%15.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay3.0%4.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay15.0%15.6%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, other. Legal business name: Ocoee Hermitage Health Center Llc. Chain: Twin Rivers Health & Rehabilitation (11 facilities).

OrganisationRole in the CMS recordInterestSince
Ocoee Foundation IncDirect ownership interestNOT APPLICABLE06/19/2008
Ocoee Foundation IncOperational/managerial controlNOT APPLICABLE06/19/2008
Pioneer Consulting LLCOperational/managerial controlNOT APPLICABLE01/01/2019
Twin Rivers Health & Rehabilitation LLCOperational/managerial controlNOT APPLICABLE01/01/2019
Ocoee Hermitage Property LLCAdp of the snfNOT APPLICABLE09/01/2008
Pioneer Consulting LLCAdp of the snfNOT APPLICABLE03/26/2025
Twin Rivers Health & Rehabilitation LLCAdp of the snfNOT APPLICABLE03/26/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Carter County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Ivy Hall Nursing HomeElizabethton10155422.0—16 Feb 2022
Signature Healthcare of Elizabethton Rehab & WellnElizabethton9455322.1—7 May 2025
The Waters of Roan Highlands,LLCRoan Mountain8055200.0——
Hillview Health CenterElizabethton7644479.2—14 Nov 2023
Life Care Center of ElizabethtonElizabethton158332117.0$10K29 Feb 2024

All 6 facilities in Carter County

Questions and answers

How many deficiencies has Hermitage Health Center been cited for?

5 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Tennessee median is 13 per facility.

Has Hermitage Health Center been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Hermitage Health Center compare?

Reported total nurse staffing is 3.6 hours per resident per day against a Tennessee median of 3.6 and a national average of 3.9.

Who operates Hermitage Health Center?

It is part of the Twin Rivers Health & Rehabilitation chain. Ownership type is non-profit, other. Organisations in the CMS ownership record include Ocoee Foundation Inc, Ocoee Foundation Inc and Pioneer Consulting LLC. Individual owners and managers are not listed on this site.

When was Hermitage Health Center last inspected?

The most recent survey or investigation in the CMS record is dated 20 May 2025; the most recent standard health survey was 20 May 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.