Tennessee › Carter County › Elizabethton
Hillview Health Center
1666 Hillview Drive, Elizabethton, TN 37643
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Hillview Health Center is a Government, federal nursing home in Elizabethton, Tennessee, certified for 76 beds and caring for about 68 residents a day.
CMS gives it 4 of 5 stars overall, above the Tennessee median of 3; the health inspection rating is 4, staffing 4 and quality measures 4.
Inspectors recorded 7 health deficiencies across the three most recent survey cycles (3, 0, 4 by cycle, most recent first), none at the actual-harm level. That is 9.2 per 100 beds, fewer than the state median of 12.2.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.7 hours per resident per day (0.8 RN), close to the Tennessee median of 3.6; nursing staff turnover is 41.2%.
CMS flags that the facility has not had a standard health inspection in more than two years.
Compared with county, state and nation
| Measure | This facility | Carter Co. median | Tennessee median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 5 | 3 | 3.0 |
| Health citations, 3 cycles | 7 | 5 | 13 | 28.7 |
| Citations per 100 beds | 9.2 | 7.0 | 12.2 | 26.8 |
| Total nurse hours per resident day | 3.7 | 3.7 | 3.6 | 3.9 |
| RN hours per resident day | 0.8 | 0.6 | 0.5 | 0.7 |
| Nursing staff turnover | 41.2% | 43.4% | 50.0% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (6 in the county, 303 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Tennessee average per facility for the same cycle, as published by CMS. Standard health survey dates: 14 Nov 2023, 18 Mar 2020.
Severity mix: D ×5 E ×1 F ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 14 Nov 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 12 Dec 2023 |
| 14 Nov 2023 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 5 Dec 2023 |
| 14 Nov 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 6 Dec 2023 |
| 6 Mar 2019 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 3 Apr 2019 |
| 6 Mar 2019 | F0641 | Ensure each resident receives an accurate assessment. | E | Standard survey | 3 Apr 2019 |
| 6 Mar 2019 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 3 Apr 2019 |
| 6 Mar 2019 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 3 Apr 2019 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Tennessee average. Turnover: nursing staff 41.2%, RNs 20.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Tennessee median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 4.6% | 12.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 4.5% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 5.8% | 3.1% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.4% | 1.2% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 6.7% | 15.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 1.4% | 4.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 16.4% | 15.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: government, federal. Legal business name: Ocoee Hillview Health Center Llc. Chain: Twin Rivers Health & Rehabilitation (11 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Ocoee Foundation Inc | Direct ownership interest | NOT APPLICABLE | 06/19/2008 |
| Ocoee Foundation Inc | Operational/managerial control | NOT APPLICABLE | 06/19/2008 |
| Pioneer Consulting LLC | Operational/managerial control | NOT APPLICABLE | 01/01/2019 |
| Twin Rivers Health & Rehabilitation LLC | Operational/managerial control | NOT APPLICABLE | 01/01/2019 |
| Ocoee Foundation Inc | Adp of the snf | NOT APPLICABLE | 06/19/2008 |
| Ocoee Hillview Property LLC | Adp of the snf | NOT APPLICABLE | 09/01/2008 |
| Pioneer Consulting LLC | Adp of the snf | NOT APPLICABLE | 03/26/2025 |
| Twin Rivers Health & Rehabilitation LLC | Adp of the snf | NOT APPLICABLE | 03/26/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Carter County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Hermitage Health Center | Elizabethton | 70 | 5 | 5 | 3 | 5 | 7.1 | — | 20 May 2025 |
| Ivy Hall Nursing Home | Elizabethton | 101 | 5 | 5 | 4 | 2 | 2.0 | — | 16 Feb 2022 |
| Signature Healthcare of Elizabethton Rehab & Welln | Elizabethton | 94 | 5 | 5 | 3 | 2 | 2.1 | — | 7 May 2025 |
| The Waters of Roan Highlands,LLC | Roan Mountain | 80 | 5 | 5 | 2 | 0 | 0.0 | — | — |
| Life Care Center of Elizabethton | Elizabethton | 158 | 3 | 3 | 2 | 11 | 7.0 | $10K | 29 Feb 2024 |
All 6 facilities in Carter County
Questions and answers
How many deficiencies has Hillview Health Center been cited for?
7 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Tennessee median is 13 per facility.
Has Hillview Health Center been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Hillview Health Center compare?
Reported total nurse staffing is 3.7 hours per resident per day against a Tennessee median of 3.6 and a national average of 3.9.
Who operates Hillview Health Center?
It is part of the Twin Rivers Health & Rehabilitation chain. Ownership type is government, federal. Organisations in the CMS ownership record include Ocoee Foundation Inc, Ocoee Foundation Inc and Pioneer Consulting LLC. Individual owners and managers are not listed on this site.
When was Hillview Health Center last inspected?
The most recent survey or investigation in the CMS record is dated 14 Nov 2023; the most recent standard health survey was 14 Nov 2023.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.