Elder Care Record

North Carolina › Wake County › Cary

Highfield Nursing and Rehabilitation

6590 Tryon Road, Cary, NC 27518

CCN 345403 · For-profit, corporation · 120 certified beds · chain Avardis Health

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Highfield Nursing and Rehabilitation is a For-profit, corporation nursing home in Cary, North Carolina, certified for 120 beds and caring for about 105 residents a day.

CMS gives it 1 of 5 stars overall, below the North Carolina median of 3; the health inspection rating is 2, staffing 1 and quality measures 4.

Inspectors recorded 20 health deficiencies across the three most recent survey cycles (2, 10, 8 by cycle, most recent first), 4 of them at the actual-harm or immediate-jeopardy level. That is 16.7 per 100 beds, about the same as the state median of 15.6.

CMS lists 2 penalties in the period covered: fines totalling $176K.

20health deficiencies, 3 survey cycles4 at actual harm or worse
$176Kfines listed by CMS2 penalties in period
—nurse hours per resident per daystate median 3.5
87%occupancy (residents ÷ beds)105 residents a day

Compared with county, state and nation

MeasureThis facilityWake Co. medianNorth Carolina medianUS average
Overall star rating1333.0
Health citations, 3 cycles20121628.7
Citations per 100 beds16.711.515.626.8
Total nurse hours per resident day—3.73.53.9
RN hours per resident day—0.50.50.7
Nursing staff turnover53.2%40.2%48.6%45.8%
Fines listed$175,559$7,901$8,512—

County and state figures are medians across facilities (21 in the county, 419 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)2
Cycle 210
Cycle 38

Dark bar: this facility. Grey bar: North Carolina average per facility for the same cycle, as published by CMS. Standard health survey dates: 26 Mar 2026, 22 Nov 2024.

Severity mix: J ×4 D ×10 E ×5 B ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
26 Mar 2026F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation13 Apr 2026
26 Mar 2026F0880Provide and implement an infection prevention and control program.DStandard survey13 Apr 2026
28 Feb 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.JComplaint investigation8 Feb 2025
28 Feb 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint investigation20 Mar 2025
28 Feb 2025F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.DComplaint investigation20 Mar 2025
28 Feb 2025F0807Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.DComplaint investigation20 Mar 2025
22 Nov 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.JComplaint investigation18 Dec 2024
22 Nov 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.JComplaint investigation18 Dec 2024
22 Nov 2024F0692Provide enough food/fluids to maintain a resident's health.JComplaint investigation18 Dec 2024
22 Nov 2024F0641Ensure each resident receives an accurate assessment.DStandard survey18 Dec 2024
22 Nov 2024F0919Make sure that a working call system is available in each resident's bathroom and bathing area.DStandard survey18 Dec 2024
24 Oct 2024F0602Protect each resident from the wrongful use of the resident's belongings or money.DComplaint investigation20 Jul 2024
27 Jun 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EComplaint investigation24 Jul 2024
27 Jun 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EComplaint investigation24 Jul 2024
27 Jun 2024F0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.EComplaint investigation24 Jul 2024
27 Jun 2024F0583Keep residents' personal and medical records private and confidential.DComplaint investigation24 Jul 2024
27 Jun 2024F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DComplaint investigation20 Jun 2024
27 Jun 2024F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDComplaint investigation24 Jul 2024
27 Jun 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.BComplaint investigation24 Jul 2024
8 Nov 2023F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.EStandard survey6 Dec 2023

Penalties

DateTypeAmountDetail
28 Feb 2025Fine$17,345
22 Nov 2024Fine$158,214

Staffing

Total nursing—
Nurse aides—
LPN—
RN—
Weekend total—

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the North Carolina average. Turnover: nursing staff 53.2%, RNs 66.7%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityNorth Carolina medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay17.4%14.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.3%1.8%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.3%3.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.2%1.1%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay20.4%17.0%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay5.3%5.2%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay4.3%13.2%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: 6590 Tryon Road Opco Llc. Chain: Avardis Health (38 facilities).

OrganisationRole in the CMS recordInterestSince
Cary Parentco LLCDirect ownership interestNOT APPLICABLE06/01/2025
Ncop Holdco LLCIndirect ownership interestNOT APPLICABLE06/01/2025
SNF Care Centers LLCIndirect ownership interestNOT APPLICABLE06/01/2025
Str Holdco LLCIndirect ownership interestNOT APPLICABLE06/01/2025
Zenith Holdco LLCIndirect ownership interestNOT APPLICABLE06/01/2025
Fc Encore Cary, LLC5% or greater security interestNOT APPLICABLE05/01/2025
SNF Mgr LLCOperational/managerial controlNOT APPLICABLE05/01/2025
Fc Encore Cary, LLCAdp of the snfNOT APPLICABLE05/01/2025
SNF Mgr LLCAdp of the snfNOT APPLICABLE04/17/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Wake County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Bellarose Nursing and RehabGarner10055422.0—9 Dec 2022
GlenaireCary7154545.6—31 Dec 2025
Hillside Nursing Center of Wake ForestWake Forest13055310.8—8 Jun 2023
Rex Rehab & Nursing Care CenterRaleigh12054597.5$16K21 Aug 2025
The Rosewood Health CenterRaleigh5754547.0—6 Jun 2025
Unc Rex Rehab & Nursing Care Center of ApexApex10755554.7—6 Apr 2023
Capital Nursing and Rehabilitation CenterRaleigh1254431411.2—7 Aug 2025
Hillcrest Raleigh At Crabtree ValleyRaleigh13444464.5—14 May 2026

All 21 facilities in Wake County

Questions and answers

How many deficiencies has Highfield Nursing and Rehabilitation been cited for?

20 health deficiencies across the three most recent survey cycles, 4 at the actual-harm or immediate-jeopardy level. The North Carolina median is 16 per facility.

Has Highfield Nursing and Rehabilitation been fined?

Yes. CMS lists fines totalling $176K in the period covered.

How does staffing at Highfield Nursing and Rehabilitation compare?

CMS does not report staffing hours for this facility.

Who operates Highfield Nursing and Rehabilitation?

It is part of the Avardis Health chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Cary Parentco LLC, Ncop Holdco LLC and SNF Care Centers LLC. Individual owners and managers are not listed on this site.

When was Highfield Nursing and Rehabilitation last inspected?

The most recent survey or investigation in the CMS record is dated 26 Mar 2026; the most recent standard health survey was 26 Mar 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.