Elder Care Record

North Carolina › Wake County › Raleigh

Hillcrest Raleigh At Crabtree Valley

3830 Blue Ridge Road, Raleigh, NC 27612

CCN 345555 · For-profit, corporation · 134 certified beds

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 134 beds, Hillcrest Raleigh At Crabtree Valley serves Raleigh in Wake County, North Carolina and has taken Medicare and Medicaid residents since 2012.

CMS gives it 4 of 5 stars overall, above the North Carolina median of 3; the health inspection rating is 4, staffing 4 and quality measures 2.

Inspectors recorded 6 health deficiencies across the three most recent survey cycles (2, 0, 4 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 4.5 per 100 beds, fewer than the state median of 15.6.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 5.1 hours per resident per day (0.8 RN), above the North Carolina median of 3.5; nursing staff turnover is 47.4%.

6health deficiencies, 3 survey cycles1 at actual harm or worse
$0fines listed by CMS0 penalties in period
5.1nurse hours per resident per daystate median 3.5
70%occupancy (residents ÷ beds)94 residents a day

Compared with county, state and nation

MeasureThis facilityWake Co. medianNorth Carolina medianUS average
Overall star rating4333.0
Health citations, 3 cycles6121628.7
Citations per 100 beds4.511.515.626.8
Total nurse hours per resident day5.13.73.53.9
RN hours per resident day0.80.50.50.7
Nursing staff turnover47.4%40.2%48.6%45.8%
Fines listed$0$7,901$8,512—

County and state figures are medians across facilities (21 in the county, 419 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)2
Cycle 20
Cycle 34

Dark bar: this facility. Grey bar: North Carolina average per facility for the same cycle, as published by CMS. Standard health survey dates: 14 May 2026, 20 Mar 2025.

Severity mix: G ×1 D ×3 B ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
14 May 2026F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.BStandard survey28 May 2026
9 Dec 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigationPast Non-Compliance
15 Dec 2023F0880Provide and implement an infection prevention and control program.GComplaint investigation7 Jan 2024
15 Dec 2023F0554Allow residents to self-administer drugs if determined clinically appropriate.DStandard survey7 Jan 2024
15 Dec 2023F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey7 Jan 2024
15 Dec 2023F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.BStandard survey7 Jan 2024

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing5.08 h
Nurse aides3.19 h
LPN1.14 h
RN0.76 h
Weekend total4.68 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the North Carolina average. Turnover: nursing staff 47.4%, RNs 51.7%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityNorth Carolina medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay25.0%14.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay2.1%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay7.6%1.8%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay2.4%3.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.7%1.1%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay20.5%17.0%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay4.7%5.2%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay14.4%13.2%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Hillcrest Raleigh At Crabtree, Llc.

OrganisationRole in the CMS recordInterestSince
Hillcrest Convalescent Center, Inc.5% or greater direct ownership interest100%02/10/2015
Branch Banking & Trust Company5% or greater mortgage interestNOT APPLICABLE07/07/2015
Branch Banking & Trust Company5% or greater security interestNOT APPLICABLE07/07/2015
Hillcrest Convalescent Center, Inc.Adp of the snfNOT APPLICABLE03/19/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Wake County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Bellarose Nursing and RehabGarner10055422.0—9 Dec 2022
GlenaireCary7154545.6—31 Dec 2025
Hillside Nursing Center of Wake ForestWake Forest13055310.8—8 Jun 2023
Rex Rehab & Nursing Care CenterRaleigh12054597.5$16K21 Aug 2025
The Rosewood Health CenterRaleigh5754547.0—6 Jun 2025
Unc Rex Rehab & Nursing Care Center of ApexApex10755554.7—6 Apr 2023
Capital Nursing and Rehabilitation CenterRaleigh1254431411.2—7 Aug 2025
Zebulon Rehabilitation CenterZebulon604421118.3—24 Jul 2025

All 21 facilities in Wake County

Questions and answers

How many deficiencies has Hillcrest Raleigh At Crabtree Valley been cited for?

6 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The North Carolina median is 16 per facility.

Has Hillcrest Raleigh At Crabtree Valley been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Hillcrest Raleigh At Crabtree Valley compare?

Reported total nurse staffing is 5.1 hours per resident per day against a North Carolina median of 3.5 and a national average of 3.9.

Who operates Hillcrest Raleigh At Crabtree Valley?

Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Hillcrest Convalescent Center, Inc.. Individual owners and managers are not listed on this site.

When was Hillcrest Raleigh At Crabtree Valley last inspected?

The most recent survey or investigation in the CMS record is dated 14 May 2026; the most recent standard health survey was 14 May 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.