Highland Rehabilitation & Health Care CenterCMS ratings, inspections and fines
- Address
- 904 East 68th Street, Kansas City, MO 64131
- CCN
- 265167
- Ownership type
- For-profit, limited liability company
- Certified beds
- 162
- Residents per day
- 127
- CMS flags
- CMS abuse icon
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Highland Rehabilitation & Health Care Center an overall rating of 3 of 5 stars. The last standard survey was on 8 Feb 2025. The latest survey cycle has 15 health citations. The median for nursing homes in Missouri is 9. CMS lists 3 fines with a total of $68,070 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Jackson County median | Missouri median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 3 | 2.0 | 2.0 | 3.0 |
| Health inspection rating | 2 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 2 | 1.0 | 2.0 | 2.9 |
| Quality measure rating | 5 | 3.0 | 3.0 | 3.6 |
A median is the middle value of the homes in the group: 39 homes in the county, 487 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Missouri median |
|---|---|---|---|
| Cycle 1 (latest) | 8 Feb 2025 | 15 | 9 |
| Cycle 2 | 7 Jul 2023 | 7 | 10 |
| Cycle 3 | No date | 13 | 9 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | K0 | L0 | |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 15 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 4 Jun 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | Past Non-Compliance |
| 26 May 2026 | F0551 | Give the resident's representative the ability to exercise the resident's rights. | D | Complaint investigation | 16 Jun 2026 |
| 18 Mar 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | Past Non-Compliance |
| 2 Dec 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 26 Dec 2025 |
| 2 Dec 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 26 Dec 2025 |
| 8 Feb 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 21 Mar 2025 |
| 8 Feb 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 21 Mar 2025 |
| 8 Feb 2025 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Complaint investigation | 21 Mar 2025 |
| 8 Feb 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 21 Mar 2025 |
| 8 Feb 2025 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 21 Mar 2025 |
| 8 Feb 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 21 Mar 2025 |
| 8 Feb 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 21 Mar 2025 |
| 8 Feb 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 21 Mar 2025 |
| 8 Feb 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 21 Mar 2025 |
| 8 Feb 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 21 Mar 2025 |
Survey cycle 2: 7 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 27 Mar 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 24 Mar 2025 |
| 7 Jul 2023 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 4 Aug 2023 |
| 7 Jul 2023 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 4 Aug 2023 |
| 7 Jul 2023 | F0646 | Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. | D | Standard survey | 4 Aug 2023 |
| 7 Jul 2023 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 4 Aug 2023 |
| 7 Jul 2023 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 4 Aug 2023 |
| 7 Jul 2023 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Standard survey | 4 Aug 2023 |
Survey cycle 3: 13 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 8 Apr 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 1 May 2024 |
| 1 Dec 2023 | F0624 | Prepare residents for a safe transfer or discharge from the nursing home. | D | Complaint investigation | 16 Jan 2024 |
| 23 Nov 2021 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 7 Jan 2022 |
| 23 Nov 2021 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Standard survey | 7 Jan 2022 |
| 23 Nov 2021 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 7 Jan 2022 |
| 23 Nov 2021 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 7 Jan 2022 |
| 23 Nov 2021 | F0732 | Post nurse staffing information every day. | E | Standard survey | 7 Jan 2022 |
| 23 Nov 2021 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 7 Jan 2022 |
| 23 Nov 2021 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 7 Jan 2022 |
| 23 Nov 2021 | F0813 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | E | Standard survey | 7 Jan 2022 |
| 23 Nov 2021 | F0814 | Dispose of garbage and refuse properly. | E | Standard survey | 7 Jan 2022 |
| 23 Nov 2021 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 7 Jan 2022 |
| 23 Nov 2021 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Standard survey | 7 Jan 2022 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 18 Mar 2026 | Fine | $19,135 | |
| 2 Dec 2025 | Fine | $34,034 | |
| 8 Feb 2025 | Fine | $14,901 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Missouri median | Missouri average (CMS) |
|---|---|---|---|
| All nurse staff | 3.01 | 3.40 | 3.43 |
| Registered nurses (RN) | 0.25 | 0.40 | 0.46 |
| Licensed practical nurses (LPN) | 0.65 | 0.68 | |
| Nurse aides | 2.11 | 2.29 | |
| All nurse staff, weekends | 2.74 | 2.90 | 3.02 |
- Nurse staff turnover in a year
- 49.0%
- Nurse staff turnover, Missouri median
- 56.1%
- RN turnover in a year
- 0.0%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Missouri median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 12.0% | 17.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.0% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.7% | 1.6% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.1% | 3.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 1.3% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 5.6% | 16.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 6.7% | 4.1% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 6.7% | 21.0% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- Highland Nursing and Rehabilitation Center, LLC
- Chain
- Tutera Senior Living & Health Care (25 homes in the CMS chain file)
The CMS ownership record of this home lists no organisation.
The site shows organisations only. It does not show the names of persons.
Other homes in Jackson County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Rehab of Kansas City South | Kansas City | 1 of 5 | 8 | $0 | 26 Feb 2025 | |
| Armour Oaks Senior Living Community | Kansas City | 2 of 5 | 10 | $25,495 | 22 Aug 2025 | |
| Gregory Ridge Health Care CenterSpecial Focus candidate | Kansas City | 1 of 5 | 52 | $708,002 | 23 Dec 2024 | |
| Hope Care Center | Kansas City | 5 of 5 | 3 | $0 | 9 Sep 2025 | |
| Parkway Health Care Center | Kansas City | 1 of 5 | 38 | $30,821 | 23 Oct 2024 | |
| Bishop Spencer Place, Inc, The | Kansas City | 3 of 5 | 9 | $8,021 | 9 Jan 2026 | |
| Clara Manor Nursing Home | Kansas City | 1 of 5 | 11 | $0 | 17 Oct 2025 | |
| Summit, The | Kansas City | 2 of 5 | 18 | $0 | 4 Aug 2025 | |
| Kingswood Senior Living | Kansas City | 3 of 5 | 8 | $14,069 | 18 Jun 2025 | |
| Hilltop at Blue River, The | Kansas City | 2 of 5 | 14 | $0 | 14 Mar 2025 | |
| Ignite Medical Resort Carondelet LLC | Kansas City | 1 of 5 | 16 | $0 | 16 Jan 2026 | |
| Jeanne Jugan Center | Kansas City | 5 of 5 | 1 | $0 | 6 Aug 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Highland Rehabilitation & Health Care Center (CCN 265167). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/highland-rehabilitation-health-care-center-kansas-city-mo-265167/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Highland Rehabilitation & Health Care Center last inspected?
- The latest inspection with a citation in the CMS record was on 4 Jun 2026. It was a complaint investigation. It gave 1 citation. The standard survey before the last one was on 7 Jul 2023.
- Who operates Highland Rehabilitation & Health Care Center?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain Tutera Senior Living & Health Care. The CMS ownership file names no organisation for this home. This site does not show the names of persons.
- Is Highland Rehabilitation & Health Care Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 3 homes in Missouri as Special Focus Facilities and 15 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.