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Elder Care Record

Parkway Health Care CenterCMS ratings, inspections and fines

Address
2323 Swope Parkway, Kansas City, MO 64130
CCN
265532
Ownership type
For-profit, corporation
Certified beds
97
Chain
Reliant Care Management
Residents per day
63
CMS flags
None in the CMS record
CMS star ratings
Overall rating1 of 5
Health inspection rating1 of 5
Staffing rating1 of 5
Quality measure rating3 of 5
Care Compare record (Medicare.gov)

The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.

CMS gives Parkway Health Care Center an overall rating of 1 of 5 stars. The last standard survey was on 23 Oct 2024. The latest survey cycle has 38 health citations. The median for nursing homes in Missouri is 9. CMS lists 2 fines with a total of $30,821 for this home in its penalties file.

Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.

Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .

Since the last CMS update

The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.

Ratings

CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.

CMS star ratings of Parkway Health Care Center, with medians
Rating (1 to 5 stars)This homeJackson County medianMissouri medianUS average (CMS)
Overall rating12.02.03.0
Health inspection rating12.03.02.8
Staffing rating11.02.02.9
Quality measure rating33.03.03.6

A median is the middle value of the homes in the group: 39 homes in the county, 487 homes in the state. What the CMS star ratings measure

Citations by survey cycle

CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.

Health citations of Parkway Health Care Center in the last three survey cycles
Survey cycleStandard surveyCitationsMissouri median
Cycle 1 (latest)23 Oct 2024389
Cycle 29 Dec 20223210
Cycle 3No date289

Health citations

The record of one deficiency in an inspection. One inspection can give many citations.

Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.

Scope and severity of the 98 citations. Select a cell to show only its rows.
SeverityIsolatedPatternWidespread
Immediate jeopardy to resident health or safetyK0L0
Actual harm that is not immediate jeopardyG0H0I0
No actual harm, potential for more than minimal harm
No actual harm, potential for minimal harmA0B0C0

Survey cycle 1 (latest): 38 citations

Standard survey of this cycle: .

Health citations of Parkway Health Care Center in survey cycle 1, the latest first
Survey dateF-tagRequirement (CMS text)Scope and severitySurvey typeCorrected
29 Jun 2026F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigationPast Non-Compliance
7 Apr 2026F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DComplaint investigationPast Non-Compliance
5 Mar 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigationPast Non-Compliance
23 Oct 2024F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.FStandard survey7 Dec 2024
23 Oct 2024F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey7 Dec 2024
23 Oct 2024F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DStandard survey7 Dec 2024
23 Oct 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation7 Dec 2024
23 Oct 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation7 Dec 2024
23 Oct 2024F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.EStandard survey7 Dec 2024
23 Oct 2024F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.EStandard survey7 Dec 2024
23 Oct 2024F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.DStandard survey7 Dec 2024
23 Oct 2024F0637Assess the resident when there is a significant change in conditionDStandard survey7 Dec 2024
23 Oct 2024F0641Ensure each resident receives an accurate assessment.FStandard survey7 Dec 2024
23 Oct 2024F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard survey7 Dec 2024
23 Oct 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey7 Dec 2024
23 Oct 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.FStandard survey7 Dec 2024
23 Oct 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard survey7 Dec 2024
23 Oct 2024F0679Provide activities to meet all resident's needs.EStandard survey7 Dec 2024
23 Oct 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey7 Dec 2024
23 Oct 2024F0685Assist a resident in gaining access to vision and hearing services.DStandard survey7 Dec 2024
23 Oct 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey7 Dec 2024
23 Oct 2024F0732Post nurse staffing information every day.EStandard survey7 Dec 2024
23 Oct 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey7 Dec 2024
23 Oct 2024F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey7 Dec 2024
23 Oct 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.EStandard survey7 Dec 2024
23 Oct 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey7 Dec 2024
23 Oct 2024F0790Provide routine and 24-hour emergency dental care for each resident.DStandard survey7 Dec 2024
23 Oct 2024F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.FStandard survey7 Dec 2024
23 Oct 2024F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.FStandard survey7 Dec 2024
23 Oct 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey7 Dec 2024
23 Oct 2024F0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.FStandard survey7 Dec 2024
23 Oct 2024F0880Provide and implement an infection prevention and control program.FStandard survey7 Dec 2024
23 Oct 2024F0881Implement a program that monitors antibiotic use.EStandard survey7 Dec 2024
23 Oct 2024F0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.FStandard survey7 Dec 2024
23 Oct 2024F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.EStandard survey7 Dec 2024
23 Oct 2024F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.EStandard survey7 Dec 2024
23 Oct 2024F0908Keep all essential equipment working safely.FStandard survey7 Dec 2024
23 Oct 2024F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.EStandard survey7 Dec 2024

Survey cycle 2: 32 citations

Standard survey of this cycle: .

Health citations of Parkway Health Care Center in survey cycle 2, the latest first
Survey dateF-tagRequirement (CMS text)Scope and severitySurvey typeCorrected
22 Apr 2025F0641Ensure each resident receives an accurate assessment.DComplaint investigation28 May 2025
22 Apr 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.EComplaint investigation28 May 2025
22 Apr 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation28 May 2025
22 Apr 2025F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint investigation28 May 2025
22 Apr 2025F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.EComplaint investigation28 May 2025
19 Aug 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation13 Sep 2024
2 Aug 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation1 Aug 2024
9 Dec 2022F0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.DStandard survey23 Jan 2023
9 Dec 2022F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.DStandard survey23 Jan 2023
9 Dec 2022F0569Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.DStandard survey23 Jan 2023
9 Dec 2022F0583Keep residents' personal and medical records private and confidential.DStandard survey23 Jan 2023
9 Dec 2022F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey23 Jan 2023
9 Dec 2022F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.DStandard survey23 Jan 2023
9 Dec 2022F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey23 Jan 2023
9 Dec 2022F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey23 Jan 2023
9 Dec 2022F0658Ensure services provided by the nursing facility meet professional standards of quality.FStandard survey23 Jan 2023
9 Dec 2022F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey23 Jan 2023
9 Dec 2022F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey23 Jan 2023
9 Dec 2022F0692Provide enough food/fluids to maintain a resident's health.DStandard survey23 Jan 2023
9 Dec 2022F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey23 Jan 2023
9 Dec 2022F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey23 Jan 2023
9 Dec 2022F0759Ensure medication error rates are not 5 percent or greater.DStandard survey23 Jan 2023
9 Dec 2022F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.DStandard survey23 Jan 2023
9 Dec 2022F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey23 Jan 2023
9 Dec 2022F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey23 Jan 2023
9 Dec 2022F0814Dispose of garbage and refuse properly.DStandard survey23 Jan 2023
9 Dec 2022F0880Provide and implement an infection prevention and control program.FStandard survey23 Jan 2023
9 Dec 2022F0908Keep all essential equipment working safely.EStandard survey23 Jan 2023
9 Dec 2022F0919Make sure that a working call system is available in each resident's bathroom and bathing area.EStandard survey23 Jan 2023
9 Dec 2022F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EStandard survey23 Jan 2023
9 Dec 2022F0923Have enough outside ventilation via a window or mechanical ventilation, or both.EStandard survey23 Jan 2023
9 Dec 2022F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.DStandard survey23 Jan 2023

Survey cycle 3: 28 citations

The CMS provider file has no standard survey date for this cycle.

Health citations of Parkway Health Care Center in survey cycle 3, the latest first
Survey dateF-tagRequirement (CMS text)Scope and severitySurvey typeCorrected
26 Jun 2024F0602Protect each resident from the wrongful use of the resident's belongings or money.DComplaint investigation20 Aug 2024
26 Jun 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation20 Aug 2024
4 Jun 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.JComplaint investigation30 May 2024
7 May 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation1 May 2024
1 Mar 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation20 Feb 2024
1 Feb 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation23 Jan 2024
12 Oct 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation2 Oct 2023
29 Jan 2020F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.EStandard survey14 Mar 2020
29 Jan 2020F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey14 Mar 2020
29 Jan 2020F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DStandard survey14 Mar 2020
29 Jan 2020F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.EStandard survey14 Mar 2020
29 Jan 2020F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.EStandard survey14 Mar 2020
29 Jan 2020F0638Assure that each resident’s assessment is updated at least once every 3 months.EStandard survey14 Mar 2020
29 Jan 2020F0641Ensure each resident receives an accurate assessment.DStandard survey14 Mar 2020
29 Jan 2020F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey14 Mar 2020
29 Jan 2020F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey14 Mar 2020
29 Jan 2020F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey14 Mar 2020
29 Jan 2020F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.DStandard survey14 Mar 2020
29 Jan 2020F0732Post nurse staffing information every day.DStandard survey14 Mar 2020
29 Jan 2020F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey14 Mar 2020
29 Jan 2020F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey14 Mar 2020
29 Jan 2020F0791Provide or obtain dental services for each resident.DStandard survey14 Mar 2020
29 Jan 2020F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.DStandard survey14 Mar 2020
29 Jan 2020F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.FStandard survey14 Mar 2020
29 Jan 2020F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey14 Mar 2020
29 Jan 2020F0814Dispose of garbage and refuse properly.FStandard survey14 Mar 2020
29 Jan 2020F0880Provide and implement an infection prevention and control program.FStandard survey14 Mar 2020
29 Jan 2020F0881Implement a program that monitors antibiotic use.EStandard survey14 Mar 2020

The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report

Penalties

A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.

Penalties of Parkway Health Care Center in the CMS penalties file
DateTypeFineDays without payment
5 Mar 2026Fine$14,020
4 Jun 2024Fine$16,801

Staffing

Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.

Nurse staffing hours per resident per day at Parkway Health Care Center
StaffThis homeMissouri medianMissouri average (CMS)
All nurse staff2.253.403.43
Registered nurses (RN)0.190.400.46
Licensed practical nurses (LPN)0.540.68
Nurse aides1.512.29
All nurse staff, weekends2.032.903.02
Nurse staff turnover in a year
67.4%
Nurse staff turnover, Missouri median
56.1%
RN turnover in a year
83.3%
Administrators who left in a year
2

Homes report the hours to CMS in the Payroll-Based Journal.

Quality measures

A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.

Quality measures of Parkway Health Care Center, average of four quarters (2025Q2-2026Q1)
Measure (CMS text)ResidentsThis homeMissouri medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay22.5%17.6%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.4%0.6%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%1.6%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay1.5%3.6%2.8%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay20.6%16.1%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay0.0%4.1%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay84.5%21.0%13.4%

For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure

Ownership

An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.

Ownership type
For-profit, corporation
Legal business name
Parkway Health Care Center LLC
Chain
Reliant Care Management (34 homes in the CMS chain file)
Organisations in the CMS ownership record of Parkway Health Care Center
OrganisationRole in the CMS recordInterestSince
Reliant Care Group LLCDirect ownership interest1 Jun 2016
RCG IncIndirect ownership interest1 Jun 2016
Reliant Care Management Company LLCOperational/managerial control1 Jun 2016
KC Manor Associates, L.L.C.Adp of the snf1 Jun 2016
Reliant Care Management Company LLCAdp of the snf28 Apr 2025

The site shows organisations only. It does not show the names of persons.

Other homes in Jackson County

The 12 nearest other nursing homes in Jackson County, Missouri
Nursing homeCityOverall ratingCitations, latest cycleFinesLast standard survey
Clara Manor Nursing HomeKansas City111$017 Oct 2025
Bishop Spencer Place, Inc, TheKansas City39$8,0219 Jan 2026
Summit, TheKansas City218$04 Aug 2025
Highland Rehabilitation & Health Care CenterKansas City315$68,0708 Feb 2025
Gregory Ridge Health Care CenterSpecial Focus candidateKansas City152$708,00223 Dec 2024
Myers Nursing & Convalescent CenterKansas City212$010 Oct 2025
Rehab of Kansas City SouthKansas City18$026 Feb 2025
Armour Oaks Senior Living CommunityKansas City210$25,49522 Aug 2025
Hope Care CenterKansas City53$09 Sep 2025
Parkview HealthcareSpecial Focus candidateKansas City135$121,67221 Feb 2025
Alpine Breeze Health and WellnessRaytown212$35,68320 Aug 2025
Jeanne Jugan CenterKansas City51$06 Aug 2025

All 39 nursing homes in Jackson County

Official channels

Cite this page

Centers for Medicare & Medicaid Services, Care Compare. Record of Parkway Health Care Center (CCN 265532). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/parkway-health-care-center-kansas-city-mo-265532/

Provenance

Licence
US government work, public domain
CMS processed the data on

A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.

Questions

When was Parkway Health Care Center last inspected?
The latest inspection with a citation in the CMS record was on 29 Jun 2026. It was a complaint investigation. It gave 1 citation. The standard survey before the last one was on 9 Dec 2022.
Who operates Parkway Health Care Center?
The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain Reliant Care Management. The CMS ownership file names Reliant Care Management Company LLC for operational or managerial control. This site does not show the names of persons.
Is Parkway Health Care Center a Special Focus Facility?
No. The CMS provider file lists no Special Focus status for this home. CMS lists 3 homes in Missouri as Special Focus Facilities and 15 as candidates.
Where does the data on this page come from?
The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.