Illinois › Coles County › Charleston
Hilltop Skilled Nsg & Rehab
910 West Polk Street, Charleston, IL 61920
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Hilltop Skilled Nsg & Rehab is a For-profit, limited liability company nursing home in Charleston, Illinois, certified for 108 beds and caring for about 63 residents a day.
CMS gives it 1 of 5 stars overall, below the Illinois median of 2; the health inspection rating is 2, staffing 1 and quality measures 3.
Inspectors recorded 60 health deficiencies across the three most recent survey cycles (14, 26, 20 by cycle, most recent first), 8 of them at the actual-harm or immediate-jeopardy level. That is 55.6 per 100 beds, more than the state median of 28.4.
CMS lists 5 penalties in the period covered: fines totalling $177K and 2 payment denials.
Reported nurse staffing is 3.4 hours per resident per day (0.5 RN), close to the Illinois median of 3.3; nursing staff turnover is 44.6%.
Compared with county, state and nation
| Measure | This facility | Coles Co. median | Illinois median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 1 | 2 | 3.0 |
| Health citations, 3 cycles | 60 | 66 | 34 | 28.7 |
| Citations per 100 beds | 55.6 | 51.1 | 28.4 | 26.8 |
| Total nurse hours per resident day | 3.4 | 3.4 | 3.3 | 3.9 |
| RN hours per resident day | 0.5 | 0.5 | 0.6 | 0.7 |
| Nursing staff turnover | 44.6% | 54.1% | 43.4% | 45.8% |
| Fines listed | $177,262 | $177,262 | $45,123 | — |
County and state figures are medians across facilities (5 in the county, 666 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Illinois average per facility for the same cycle, as published by CMS. Standard health survey dates: 18 Oct 2024, 1 Nov 2023.
Severity mix: G ×8 D ×32 E ×9 F ×10 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 8 Apr 2026 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 14 Apr 2026 |
| 11 Feb 2026 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | Complaint investigation | 28 Feb 2026 |
| 11 Feb 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 28 Feb 2026 |
| 11 Feb 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 28 Feb 2026 |
| 20 May 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 9 May 2025 |
| 20 May 2025 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint investigation | 24 Apr 2025 |
| 18 Oct 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 24 Oct 2024 |
| 18 Oct 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 24 Oct 2024 |
| 18 Oct 2024 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Standard survey | 24 Oct 2024 |
| 18 Oct 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 24 Oct 2024 |
| 18 Oct 2024 | F0661 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D | Standard survey | 24 Oct 2024 |
| 18 Oct 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 24 Oct 2024 |
| 18 Oct 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 24 Oct 2024 |
| 18 Oct 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 24 Oct 2024 |
| 18 Oct 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Standard survey | 24 Oct 2024 |
| 18 Oct 2024 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 24 Oct 2024 |
| 1 Oct 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Complaint investigation | 24 Oct 2024 |
| 1 Oct 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 24 Oct 2024 |
| 1 Oct 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 24 Oct 2024 |
| 19 Jul 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 12 Aug 2024 |
| 19 Jul 2024 | F0610 | Respond appropriately to all alleged violations. | G | Complaint investigation | 12 Aug 2024 |
| 19 Jul 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 12 Aug 2024 |
| 26 Feb 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 27 Feb 2024 |
| 27 Jan 2024 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Complaint investigation | 6 Feb 2024 |
| 5 Dec 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 21 Dec 2023 |
| 1 Nov 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Standard survey | 21 Dec 2023 |
| 1 Nov 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 20 Dec 2023 |
| 1 Nov 2023 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F | Standard survey | 20 Dec 2023 |
| 1 Nov 2023 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | F | Standard survey | 20 Dec 2023 |
| 1 Nov 2023 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 20 Dec 2023 |
| 1 Nov 2023 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Standard survey | 20 Dec 2023 |
| 1 Nov 2023 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard survey | 20 Dec 2023 |
| 1 Nov 2023 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E | Standard survey | 20 Dec 2023 |
| 1 Nov 2023 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 20 Dec 2023 |
| 1 Nov 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 20 Dec 2023 |
| 1 Nov 2023 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 20 Dec 2023 |
| 1 Nov 2023 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 20 Dec 2023 |
| 1 Nov 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 20 Dec 2023 |
| 1 Nov 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 20 Dec 2023 |
| 1 Nov 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 20 Dec 2023 |
| 1 Nov 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 20 Dec 2023 |
| 1 Nov 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 20 Dec 2023 |
| 1 Nov 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 20 Dec 2023 |
| 1 Nov 2023 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Standard survey | 20 Dec 2023 |
| 1 Nov 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 20 Dec 2023 |
| 1 Nov 2023 | F0732 | Post nurse staffing information every day. | C | Standard survey | 20 Dec 2023 |
| 28 Oct 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | Complaint investigation | 20 Dec 2023 |
| 28 Oct 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 20 Dec 2023 |
| 29 Sep 2023 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F | Complaint investigation | 2 Oct 2023 |
| 29 Sep 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 30 Sep 2023 |
| 29 Sep 2023 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Complaint investigation | 30 Sep 2023 |
| 29 Sep 2023 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | E | Complaint investigation | 30 Sep 2023 |
| 6 Sep 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 29 Sep 2023 |
| 28 Aug 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 3 Oct 2023 |
| 27 Dec 2022 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 24 Jan 2023 |
| 27 Dec 2022 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Standard survey | 24 Jan 2023 |
| 27 Dec 2022 | F0882 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | F | Standard survey | 24 Jan 2023 |
| 27 Dec 2022 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 24 Jan 2023 |
| 27 Dec 2022 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | D | Standard survey | 24 Jan 2023 |
| 27 Dec 2022 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 24 Jan 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 19 Jul 2024 | Fine | $53,768 | |
| 28 Oct 2023 | Payment denial | — | 24 days |
| 28 Oct 2023 | Fine | $86,697 | |
| 28 Aug 2023 | Payment denial | — | 7 days |
| 28 Aug 2023 | Fine | $36,797 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Illinois average. Turnover: nursing staff 44.6%, RNs 33.3%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Illinois median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 14.4% | 11.5% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.0% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 5.9% | 2.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 1.5% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 20.5% | 12.2% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 7.3% | 4.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 4.4% | 17.8% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Hilltop Care And Rehabilitation Center Llc. Chain: Crest Healthcare Consulting (11 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Crest Illinois Holdco LLC | Direct ownership interest | NOT APPLICABLE | 09/01/2019 |
| Crest I Tbd Holdco LLC | Indirect ownership interest | NOT APPLICABLE | 05/01/2021 |
| Mrs Windy City State Trust | Indirect ownership interest | NOT APPLICABLE | 01/01/2025 |
| Capital Finance LLC | 5% or greater security interest | NOT APPLICABLE | 01/01/2022 |
| Capital Finance LLC | Operational/managerial control | NOT APPLICABLE | 01/01/2022 |
| Light Man LLC | Operational/managerial control | NOT APPLICABLE | 10/08/2021 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Coles County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Charleston Rehab and Nursingabuse icon | Charleston | 139 | 1 | 1 | 1 | 71 | 51.1 | $76K | 13 May 2026 |
| Mattoon Rehab & HCCabuse icon | Mattoon | 148 | 1 | 1 | 1 | 66 | 44.6 | $175K | 6 Jun 2026 |
| Odd Fellow-Rebekah Homeabuse icon | Mattoon | 162 | 1 | 2 | 2 | 62 | 38.3 | $244K | 16 Jun 2026 |
| Palm Garden of Mattoonabuse icon | Mattoon | 178 | 1 | 1 | 1 | 117 | 65.7 | $326K | 5 Jun 2026 |
All 5 facilities in Coles County
Questions and answers
How many deficiencies has Hilltop Skilled Nsg & Rehab been cited for?
60 health deficiencies across the three most recent survey cycles, 8 at the actual-harm or immediate-jeopardy level. The Illinois median is 34 per facility.
Has Hilltop Skilled Nsg & Rehab been fined?
Yes. CMS lists fines totalling $177K in the period covered, plus 2 payment denials.
How does staffing at Hilltop Skilled Nsg & Rehab compare?
Reported total nurse staffing is 3.4 hours per resident per day against a Illinois median of 3.3 and a national average of 3.9.
Who operates Hilltop Skilled Nsg & Rehab?
It is part of the Crest Healthcare Consulting chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Crest Illinois Holdco LLC, Crest I Tbd Holdco LLC and Mrs Windy City State Trust. Individual owners and managers are not listed on this site.
When was Hilltop Skilled Nsg & Rehab last inspected?
The most recent survey or investigation in the CMS record is dated 8 Apr 2026; the most recent standard health survey was 18 Oct 2024.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.