Louisiana › Calcasieu County › Sulphur
Holly Hill House
100 Kingston Road, Sulphur, LA 70663
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Holly Hill House is a For-profit, corporation nursing home in Sulphur, Louisiana, certified for 200 beds and caring for about 76 residents a day.
CMS gives it 1 of 5 stars overall, below the Louisiana median of 2; the health inspection rating is 1, staffing 3 and quality measures 2.
Inspectors recorded 59 health deficiencies across the three most recent survey cycles (13, 24, 22 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 29.5 per 100 beds, more than the state median of 18.8.
CMS lists 2 penalties in the period covered: fines totalling $67K.
Reported nurse staffing is 4.0 hours per resident per day (0.3 RN), close to the Louisiana median of 3.6; nursing staff turnover is 58.0%.
CMS flags that the facility carries the CMS abuse icon.
Compared with county, state and nation
| Measure | This facility | Calcasieu Co. median | Louisiana median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 3 | 2 | 3.0 |
| Health citations, 3 cycles | 59 | 20 | 21 | 28.7 |
| Citations per 100 beds | 29.5 | 21.1 | 18.8 | 26.8 |
| Total nurse hours per resident day | 4.0 | 3.6 | 3.6 | 3.9 |
| RN hours per resident day | 0.3 | 0.3 | 0.2 | 0.7 |
| Nursing staff turnover | 58.0% | 56.8% | 47.0% | 45.8% |
| Fines listed | $66,934 | $29,042 | $0 | — |
County and state figures are medians across facilities (10 in the county, 265 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Louisiana average per facility for the same cycle, as published by CMS. Standard health survey dates: 15 Apr 2026, 15 Apr 2025.
Severity mix: G ×2 D ×37 E ×16 F ×4
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 15 Apr 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 7 May 2026 |
| 15 Apr 2026 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 7 May 2026 |
| 15 Apr 2026 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 7 May 2026 |
| 15 Apr 2026 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Standard survey | 7 May 2026 |
| 15 Apr 2026 | F0814 | Dispose of garbage and refuse properly. | D | Standard survey | 7 May 2026 |
| 15 Apr 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 7 May 2026 |
| 15 Apr 2026 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D | Standard survey | 7 May 2026 |
| 24 Mar 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | G | Complaint investigation | Past Non-Compliance |
| 27 Aug 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 15 Sep 2025 |
| 27 Aug 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 15 Sep 2025 |
| 27 Aug 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 15 Sep 2025 |
| 27 Aug 2025 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Complaint investigation | 15 Sep 2025 |
| 27 Aug 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 15 Sep 2025 |
| 15 Apr 2025 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | Standard survey | 2 May 2025 |
| 15 Apr 2025 | F0865 | Have a plan that describes the process for conducting QAPI and QAA activities. | F | Standard survey | 2 May 2025 |
| 15 Apr 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 2 May 2025 |
| 15 Apr 2025 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard survey | 2 May 2025 |
| 15 Apr 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 2 May 2025 |
| 15 Apr 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 2 May 2025 |
| 15 Apr 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 2 May 2025 |
| 15 Apr 2025 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 2 May 2025 |
| 15 Apr 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 2 May 2025 |
| 15 Apr 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 2 May 2025 |
| 15 Apr 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 2 May 2025 |
| 15 Apr 2025 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Standard survey | 2 May 2025 |
| 26 Feb 2025 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Complaint investigation | 28 Mar 2025 |
| 12 Feb 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Complaint investigation | 28 Feb 2025 |
| 12 Feb 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Complaint investigation | 28 Feb 2025 |
| 12 Feb 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 28 Feb 2025 |
| 11 Dec 2024 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | E | Complaint investigation | 3 Jan 2025 |
| 15 Oct 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 5 Nov 2024 |
| 15 Oct 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 5 Nov 2024 |
| 15 Oct 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 5 Nov 2024 |
| 5 Sep 2024 | F0802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | F | Complaint investigation | 11 Oct 2024 |
| 5 Sep 2024 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | F | Complaint investigation | 11 Oct 2024 |
| 5 Sep 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Complaint investigation | 11 Oct 2024 |
| 5 Sep 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | E | Complaint investigation | 11 Oct 2024 |
| 10 Jun 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | Complaint investigation | 5 Jul 2024 |
| 10 Jun 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 5 Jul 2024 |
| 24 Apr 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 3 May 2024 |
| 24 Apr 2024 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | E | Standard survey | 3 May 2024 |
| 24 Apr 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 3 May 2024 |
| 24 Apr 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 3 May 2024 |
| 24 Apr 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 3 May 2024 |
| 24 Apr 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 3 May 2024 |
| 9 Apr 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 3 May 2024 |
| 9 Apr 2024 | F0568 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | E | Complaint investigation | 3 May 2024 |
| 9 Apr 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Complaint investigation | 3 May 2024 |
| 9 Apr 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 3 May 2024 |
| 26 Mar 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 26 Apr 2024 |
| 26 Mar 2024 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 26 Apr 2024 |
| 30 Jan 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Complaint investigation | 16 Feb 2024 |
| 30 Jan 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 16 Feb 2024 |
| 30 Jan 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 16 Feb 2024 |
| 28 Dec 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Complaint investigation | 26 Jan 2024 |
| 25 Sep 2023 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Complaint investigation | 30 Oct 2023 |
| 25 Sep 2023 | F0678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | D | Complaint investigation | 30 Oct 2023 |
| 25 Sep 2023 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Complaint investigation | 30 Oct 2023 |
| 25 Sep 2023 | F0940 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. | D | Complaint investigation | 30 Oct 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 24 Mar 2026 | Fine | $9,110 | |
| 26 Mar 2024 | Fine | $57,824 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Louisiana average. Turnover: nursing staff 58.0%, RNs 42.9%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Louisiana median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 14.6% | 17.0% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.0% | 0.9% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.8% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 7.9% | 3.2% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.7% | 2.3% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 10.3% | 16.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 7.3% | 4.9% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 17.8% | 21.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Holly Hill House, Llc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Geriatrics, LLC | 5% or greater direct ownership interest | 25% | 05/01/1999 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Calcasieu County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| The Gardens and Guardian | Lake Charles | 60 | 5 | 5 | 3 | 14 | 23.3 | — | 5 Mar 2025 |
| High Hope Care Center | Sulphur | 101 | 4 | 4 | 2 | 11 | 10.9 | — | 18 Mar 2026 |
| Calcasieu Community Care Center | Lake Charles | 120 | 3 | 3 | 3 | 33 | 27.5 | — | 10 Dec 2025 |
| Lake Charles Care Center | Lake Charles | 182 | 3 | 4 | 2 | 12 | 6.6 | — | 10 Jun 2026 |
| Landmark of Lake Charles | Lake Charles | 130 | 3 | 4 | 4 | 16 | 12.3 | — | 10 Sep 2025 |
| The Care Center of Dequincy | Dequincy | 80 | 3 | 3 | 3 | 22 | 27.5 | $110K | 11 Feb 2026 |
| Grand Cove Nursing & Rehabilitation Center | Lake Charles | 109 | 2 | 3 | 2 | 23 | 21.1 | $29K | 11 Mar 2026 |
| Rosewood Nursing Center | Lake Charles | 150 | 2 | 4 | 1 | 19 | 12.7 | $32K | 31 Mar 2026 |
All 10 facilities in Calcasieu County
Questions and answers
How many deficiencies has Holly Hill House been cited for?
59 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Louisiana median is 21 per facility.
Has Holly Hill House been fined?
Yes. CMS lists fines totalling $67K in the period covered.
How does staffing at Holly Hill House compare?
Reported total nurse staffing is 4.0 hours per resident per day against a Louisiana median of 3.6 and a national average of 3.9.
Who operates Holly Hill House?
Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Geriatrics, LLC. Individual owners and managers are not listed on this site.
When was Holly Hill House last inspected?
The most recent survey or investigation in the CMS record is dated 15 Apr 2026; the most recent standard health survey was 15 Apr 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.