Elder Care Record

Illinois › Jackson County › Carbondale

Integrity Hc of Carbondale

120 North Tower Road, Carbondale, IL 62901

CCN 145757 · For-profit, limited liability company · 131 certified beds · chain Integrity Healthcare Communities

CMS abuse iconSpecial Focus Facility candidate
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Integrity Hc of Carbondale is a For-profit, limited liability company nursing home in Carbondale, Illinois, certified for 131 beds and caring for about 1 residents a day.

CMS gives it 1 of 5 stars overall, below the Illinois median of 2; the health inspection rating is 1, staffing 1 and quality measures 4.

Inspectors recorded 52 health deficiencies across the three most recent survey cycles (27, 21, 4 by cycle, most recent first), 10 of them at the actual-harm or immediate-jeopardy level. That is 39.7 per 100 beds, more than the state median of 28.4.

CMS lists 5 penalties in the period covered: fines totalling $370K and 2 payment denials.

CMS flags that the facility carries the CMS abuse icon and is a Special Focus Facility candidate.

52health deficiencies, 3 survey cycles10 at actual harm or worse
$370Kfines listed by CMS5 penalties in period
—nurse hours per resident per daystate median 3.3
1%occupancy (residents ÷ beds)1 residents a day

Compared with county, state and nation

MeasureThis facilityJackson Co. medianIllinois medianUS average
Overall star rating1223.0
Health citations, 3 cycles52523428.7
Citations per 100 beds39.739.728.426.8
Total nurse hours per resident day—4.43.33.9
RN hours per resident day—0.50.60.7
Nursing staff turnover—52.1%43.4%45.8%
Fines listed$369,760$369,760$45,123—

County and state figures are medians across facilities (2 in the county, 666 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)27
Cycle 221
Cycle 34

Dark bar: this facility. Grey bar: Illinois average per facility for the same cycle, as published by CMS. Standard health survey dates: 10 Feb 2025, 8 Feb 2024.

Severity mix: J ×3 G ×6 H ×1 D ×20 E ×17 F ×5

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
9 Oct 2025F0627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.HComplaint investigation10 Oct 2025
9 Oct 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation1 Sep 2025
9 Oct 2025F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.EComplaint investigation10 Oct 2025
9 Oct 2025F0558Reasonably accommodate the needs and preferences of each resident.DComplaint investigation10 Oct 2025
10 Sep 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GComplaint investigation26 Aug 2025
10 Sep 2025F0697Provide safe, appropriate pain management for a resident who requires such services.GComplaint investigation26 Aug 2025
10 Sep 2025F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.EComplaint investigation17 Sep 2025
10 Sep 2025F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.DComplaint investigation17 Sep 2025
27 Aug 2025F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.FComplaint investigation3 Sep 2025
27 Aug 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FComplaint investigation3 Sep 2025
27 Aug 2025F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.EComplaint investigation24 Sep 2025
27 Aug 2025F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EComplaint investigation2 Sep 2025
27 Aug 2025F0692Provide enough food/fluids to maintain a resident's health.DComplaint investigation24 Sep 2025
23 Jul 2025F0692Provide enough food/fluids to maintain a resident's health.GComplaint investigation24 Sep 2025
23 Jul 2025F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.FComplaint investigation5 Aug 2025
23 Jul 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FComplaint investigation3 Sep 2025
23 Jul 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation6 Aug 2025
23 Jul 2025F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EComplaint investigation2 Sep 2025
10 Feb 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JStandard survey27 Mar 2025
10 Feb 2025F0760Ensure that residents are free from significant medication errors.JComplaint investigation4 Mar 2025
10 Feb 2025F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EComplaint investigation4 Mar 2025
10 Feb 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey4 Mar 2025
10 Feb 2025F0880Provide and implement an infection prevention and control program.EComplaint investigation4 Mar 2025
10 Feb 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey4 Mar 2025
10 Feb 2025F0558Reasonably accommodate the needs and preferences of each resident.DComplaint investigation4 Mar 2025
10 Feb 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey4 Mar 2025
10 Feb 2025F0583Keep residents' personal and medical records private and confidential.DStandard survey4 Mar 2025
10 Feb 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DStandard survey4 Mar 2025
10 Feb 2025F0610Respond appropriately to all alleged violations.DStandard survey4 Mar 2025
10 Feb 2025F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey4 Mar 2025
10 Feb 2025F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey4 Mar 2025
10 Feb 2025F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard survey4 Mar 2025
19 Dec 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.JComplaint investigation4 Mar 2025
19 Dec 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.GComplaint investigation15 Jan 2025
19 Dec 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GComplaint investigation15 Jan 2025
19 Dec 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EComplaint investigation15 Jan 2025
19 Dec 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DComplaint investigation15 Jan 2025
25 Oct 2024F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DComplaint investigation13 Nov 2024
27 Sep 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.FComplaint investigation23 Oct 2024
27 Sep 2024F0602Protect each resident from the wrongful use of the resident's belongings or money.EComplaint investigation23 Oct 2024
27 Sep 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.EComplaint investigation23 Oct 2024
27 Sep 2024F0610Respond appropriately to all alleged violations.EComplaint investigation23 Oct 2024
23 Apr 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation24 Apr 2024
8 Feb 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard survey23 Feb 2024
8 Feb 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey23 Feb 2024
8 Feb 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard survey23 Feb 2024
8 Feb 2024F0919Make sure that a working call system is available in each resident's bathroom and bathing area.EStandard survey23 Feb 2024
8 Feb 2024F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey23 Feb 2024
8 Feb 2024F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard survey23 Feb 2024
1 Nov 2023F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation9 Nov 2023
1 Nov 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation9 Nov 2023
10 Mar 2023F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard survey16 Mar 2023

Penalties

DateTypeAmountDetail
9 Oct 2025Fine$65,975
23 Jul 2025Payment denial—40 days
23 Jul 2025Fine$100,632
19 Dec 2024Payment denial—64 days
19 Dec 2024Fine$203,153

Staffing

Total nursing—
Nurse aides—
LPN—
RN—
Weekend total—

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Illinois average. Turnover: nursing staff —, RNs —; — administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityIllinois medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay11.0%11.5%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.1%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay4.5%2.6%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%1.5%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay30.2%12.2%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay0.0%4.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay22.6%17.8%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Carbondale Rehabilitation And Nursing Center, Llc. Chain: Integrity Healthcare Communities (5 facilities).

No organisations are listed in the CMS ownership record for this facility.

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Jackson County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Manor Court of Carbondaleabuse iconCarbondale1202223831.7$126K6 Mar 2026

All 2 facilities in Jackson County

Questions and answers

How many deficiencies has Integrity Hc of Carbondale been cited for?

52 health deficiencies across the three most recent survey cycles, 10 at the actual-harm or immediate-jeopardy level. The Illinois median is 34 per facility.

Has Integrity Hc of Carbondale been fined?

Yes. CMS lists fines totalling $370K in the period covered, plus 2 payment denials.

How does staffing at Integrity Hc of Carbondale compare?

CMS does not report staffing hours for this facility.

Who operates Integrity Hc of Carbondale?

It is part of the Integrity Healthcare Communities chain. Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.

When was Integrity Hc of Carbondale last inspected?

The most recent survey or investigation in the CMS record is dated 9 Oct 2025; the most recent standard health survey was 10 Feb 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.