Elder Care Record

Missouri › Macon County › Macon

Loch Haven

701 Sunset Hills Dr, Macon, MO 63552

CCN 265200 · Government, county · 100 certified beds

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Loch Haven, in Macon, Missouri, is certified for 100 beds under government, county ownership.

CMS gives it 2 of 5 stars overall, equal to the Missouri median; the health inspection rating is 2, staffing 4 and quality measures 3.

Inspectors recorded 32 health deficiencies across the three most recent survey cycles (17, 7, 8 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 32.0 per 100 beds, about the same as the state median of 32.1.

CMS lists 2 penalties in the period covered: fines totalling $78K.

Reported nurse staffing is 3.6 hours per resident per day (0.4 RN), close to the Missouri median of 3.4; nursing staff turnover is 29.8%.

32health deficiencies, 3 survey cycles2 at actual harm or worse
$78Kfines listed by CMS2 penalties in period
3.6nurse hours per resident per daystate median 3.4
72%occupancy (residents ÷ beds)72 residents a day

Compared with county, state and nation

MeasureThis facilityMacon Co. medianMissouri medianUS average
Overall star rating2323.0
Health citations, 3 cycles32303128.7
Citations per 100 beds32.032.032.126.8
Total nurse hours per resident day3.63.53.43.9
RN hours per resident day0.40.40.40.7
Nursing staff turnover29.8%29.8%56.1%45.8%
Fines listed$77,841$0$0—

County and state figures are medians across facilities (3 in the county, 487 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)17
Cycle 27
Cycle 38

Dark bar: this facility. Grey bar: Missouri average per facility for the same cycle, as published by CMS. Standard health survey dates: 11 Aug 2025, 2 Nov 2023.

Severity mix: J ×1 G ×1 D ×7 E ×19 F ×3 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
21 Aug 2025F0744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.DComplaint investigation23 Sep 2025
11 Aug 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey23 Sep 2025
11 Aug 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard survey23 Sep 2025
11 Aug 2025F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.EStandard survey23 Sep 2025
11 Aug 2025F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.EStandard survey23 Sep 2025
11 Aug 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey23 Sep 2025
11 Aug 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey23 Sep 2025
11 Aug 2025F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.EStandard survey23 Sep 2025
11 Aug 2025F0730Observe each nurse aide's job performance and give regular training.EStandard survey23 Sep 2025
11 Aug 2025F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey23 Sep 2025
11 Aug 2025F0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.EStandard survey23 Sep 2025
11 Aug 2025F0880Provide and implement an infection prevention and control program.EStandard survey23 Sep 2025
11 Aug 2025F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.EStandard survey23 Sep 2025
11 Aug 2025F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.EStandard survey23 Sep 2025
11 Aug 2025F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.DStandard survey23 Sep 2025
11 Aug 2025F0881Implement a program that monitors antibiotic use.DStandard survey23 Sep 2025
11 Aug 2025F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.CStandard survey23 Sep 2025
7 Mar 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GComplaint investigation14 Apr 2025
12 Mar 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigation1 Apr 2024
2 Nov 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey15 Dec 2023
2 Nov 2023F0638Assure that each resident’s assessment is updated at least once every 3 months.EStandard survey15 Dec 2023
2 Nov 2023F0759Ensure medication error rates are not 5 percent or greater.EStandard survey15 Dec 2023
2 Nov 2023F0554Allow residents to self-administer drugs if determined clinically appropriate.DStandard survey15 Dec 2023
2 Nov 2023F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey15 Dec 2023
2 Nov 2023F0880Provide and implement an infection prevention and control program.DStandard survey15 Dec 2023
16 Jan 2020F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey28 Feb 2020
16 Jan 2020F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey28 Feb 2020
16 Jan 2020F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey28 Feb 2020
16 Jan 2020F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.EStandard survey28 Feb 2020
16 Jan 2020F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey28 Feb 2020
16 Jan 2020F0880Provide and implement an infection prevention and control program.EStandard survey28 Feb 2020
16 Jan 2020F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey28 Feb 2020

Penalties

DateTypeAmountDetail
7 Mar 2025Fine$69,820
12 Mar 2024Fine$8,021

Staffing

Total nursing3.57 h
Nurse aides2.86 h
LPN0.32 h
RN0.39 h
Weekend total3.2 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Missouri average. Turnover: nursing staff 29.8%, RNs 16.7%; — administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityMissouri medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay17.4%17.6%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.6%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay4.6%1.6%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay5.9%3.6%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%1.3%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay8.6%16.1%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay8.6%4.1%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay29.6%21.0%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: government, county. Legal business name: Macon County Nursing Home District.

No organisations are listed in the CMS ownership record for this facility.

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Macon County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Macon Health Care CenterMacon845452125.0—29 Apr 2025
La Plata Nursing HomeLa Plata523333057.7—8 Nov 2024

All 3 facilities in Macon County

Questions and answers

How many deficiencies has Loch Haven been cited for?

32 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Missouri median is 31 per facility.

Has Loch Haven been fined?

Yes. CMS lists fines totalling $78K in the period covered.

How does staffing at Loch Haven compare?

Reported total nurse staffing is 3.6 hours per resident per day against a Missouri median of 3.4 and a national average of 3.9.

Who operates Loch Haven?

Ownership type is government, county. Individual owners and managers are not listed on this site.

When was Loch Haven last inspected?

The most recent survey or investigation in the CMS record is dated 21 Aug 2025; the most recent standard health survey was 11 Aug 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.