Missouri › St. Louis County › Saint Louis
Normandy Nursing Center
7301 St Charles Rock Rd, Saint Louis, MO 63133
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Normandy Nursing Center, in Saint Louis, Missouri, is certified for 116 beds under for-profit, corporation ownership and belongs to the Mgm Healthcare chain.
CMS gives it 1 of 5 stars overall, below the Missouri median of 2; the health inspection rating is 2, staffing 1 and quality measures 3.
Inspectors recorded 40 health deficiencies across the three most recent survey cycles (18, 14, 8 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 34.5 per 100 beds, about the same as the state median of 32.1.
CMS lists 2 penalties in the period covered: fines totalling $9K and 1 payment denial.
Reported nurse staffing is 3.2 hours per resident per day (0.2 RN), close to the Missouri median of 3.4; nursing staff turnover is 56.3%.
CMS flags that the facility carries the CMS abuse icon.
Compared with county, state and nation
| Measure | This facility | St. Louis Co. median | Missouri median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 2 | 2 | 3.0 |
| Health citations, 3 cycles | 40 | 46 | 31 | 28.7 |
| Citations per 100 beds | 34.5 | 38.3 | 32.1 | 26.8 |
| Total nurse hours per resident day | 3.2 | 3.5 | 3.4 | 3.9 |
| RN hours per resident day | 0.2 | 0.3 | 0.4 | 0.7 |
| Nursing staff turnover | 56.3% | 60.7% | 56.1% | 45.8% |
| Fines listed | $9,315 | $14,433 | $0 | — |
County and state figures are medians across facilities (69 in the county, 487 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Missouri average per facility for the same cycle, as published by CMS. Standard health survey dates: 16 May 2025, 15 Dec 2023.
Severity mix: J ×1 G ×2 D ×18 E ×13 F ×3 C ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 30 Jun 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 29 Jul 2026 |
| 30 Jun 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 29 Jul 2026 |
| 21 Aug 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 17 Sep 2025 |
| 16 May 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 18 Jun 2025 |
| 16 May 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 18 Jun 2025 |
| 16 May 2025 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Standard survey | 18 Jun 2025 |
| 16 May 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 18 Jun 2025 |
| 16 May 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 18 Jun 2025 |
| 16 May 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 18 Jun 2025 |
| 16 May 2025 | F0566 | 1) Protect residents from being forced to work at the nursing home, or 2) let residents work if they want to. | D | Standard survey | 18 Jun 2025 |
| 16 May 2025 | F0603 | Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). | D | Standard survey | 18 Jun 2025 |
| 16 May 2025 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Standard survey | 18 Jun 2025 |
| 16 May 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 18 Jun 2025 |
| 16 May 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 18 Jun 2025 |
| 16 May 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 18 Jun 2025 |
| 16 May 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Complaint investigation | 18 Jun 2025 |
| 16 May 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Complaint investigation | 18 Jun 2025 |
| 16 May 2025 | F0808 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D | Standard survey | 18 Jun 2025 |
| 4 Feb 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 12 Mar 2025 |
| 4 Feb 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 12 Mar 2025 |
| 4 Feb 2025 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D | Complaint investigation | 12 Mar 2025 |
| 26 Jul 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 28 Aug 2024 |
| 11 Jun 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 10 Jul 2024 |
| 15 Dec 2023 | F0569 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | E | Standard survey | 18 Jan 2024 |
| 15 Dec 2023 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Standard survey | 1 Feb 2024 |
| 15 Dec 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Complaint investigation | 1 Feb 2024 |
| 15 Dec 2023 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 18 Jan 2024 |
| 15 Dec 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 29 Jan 2024 |
| 15 Dec 2023 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard survey | 31 Jan 2024 |
| 15 Dec 2023 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 30 Jan 2024 |
| 15 Dec 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 1 Feb 2024 |
| 15 Dec 2023 | F0577 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | C | Standard survey | 18 Jan 2024 |
| 15 Dec 2023 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | C | Standard survey | 18 Jan 2024 |
| 15 Dec 2023 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | C | Standard survey | 18 Jan 2024 |
| 20 Oct 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 14 Oct 2023 |
| 15 Sep 2020 | F0576 | Ensure residents have reasonable access to and privacy in their use of communication methods. | E | Standard survey | 20 Oct 2020 |
| 15 Sep 2020 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Standard survey | 20 Oct 2020 |
| 15 Sep 2020 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 20 Oct 2020 |
| 15 Sep 2020 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 20 Oct 2020 |
| 15 Sep 2020 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 20 Oct 2020 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 16 May 2025 | Payment denial | — | 12 days |
| 20 Oct 2023 | Fine | $9,315 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Missouri average. Turnover: nursing staff 56.3%, RNs —; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Missouri median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 5.5% | 17.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 1.6% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.3% | 3.6% | 2.8% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 6.8% | 16.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.8% | 4.1% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 48.1% | 21.0% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Normandy Healthcare Llc. Chain: Mgm Healthcare (27 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Normandy Investments, LLC | 5% or greater direct ownership interest | 47% | 09/18/2017 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in St. Louis County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Aberdeen Heights | Kirkwood | 38 | 5 | 5 | 5 | 9 | 23.7 | — | 15 Aug 2025 |
| Bethesda Southgate | Saint Louis | 130 | 5 | 5 | 4 | 15 | 11.5 | — | 1 May 2025 |
| Christian Extended Care & Rehabilitation | Saint Louis | 60 | 5 | 5 | 2 | 12 | 20.0 | — | 28 Mar 2025 |
| Delmar Gardens of Meramec Valley | Fenton | 190 | 5 | 5 | 2 | 22 | 11.6 | — | 5 Dec 2025 |
| Friendship Village Chesterfield | Chesterfield | 98 | 5 | 4 | 5 | 21 | 21.4 | — | 3 Apr 2026 |
| Lutheran Convalescent Home | Webster Groves | 251 | 5 | 4 | 5 | 9 | 3.6 | — | 7 Nov 2024 |
| Lutheran Senior Services At Meramec Bluffs | Ballwin | 32 | 5 | 5 | 5 | 8 | 25.0 | — | 29 Dec 2025 |
| Mason Pointe Care Center | Chesterfield | 63 | 5 | 5 | 4 | 17 | 27.0 | — | 22 Aug 2024 |
All 69 facilities in St. Louis County
Questions and answers
How many deficiencies has Normandy Nursing Center been cited for?
40 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Missouri median is 31 per facility.
Has Normandy Nursing Center been fined?
Yes. CMS lists fines totalling $9K in the period covered, plus 1 payment denial.
How does staffing at Normandy Nursing Center compare?
Reported total nurse staffing is 3.2 hours per resident per day against a Missouri median of 3.4 and a national average of 3.9.
Who operates Normandy Nursing Center?
It is part of the Mgm Healthcare chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Normandy Investments, LLC. Individual owners and managers are not listed on this site.
When was Normandy Nursing Center last inspected?
The most recent survey or investigation in the CMS record is dated 30 Jun 2026; the most recent standard health survey was 16 May 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.