Missouri › St. Louis County › Ferguson
Arbor Hills Care & Rehab Center
800 Chambers Road, Ferguson, MO 63135
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Arbor Hills Care & Rehab Center is a For-profit, limited liability company nursing home in Ferguson, Missouri, certified for 150 beds and caring for about 90 residents a day.
CMS gives it 1 of 5 stars overall, below the Missouri median of 2; the health inspection rating is 1, staffing 1 and quality measures 2.
Inspectors recorded 65 health deficiencies across the three most recent survey cycles (15, 45, 5 by cycle, most recent first), 7 of them at the actual-harm or immediate-jeopardy level. That is 43.3 per 100 beds, more than the state median of 32.1.
CMS lists 4 penalties in the period covered: fines totalling $283K and 2 payment denials.
Reported nurse staffing is 3.4 hours per resident per day (0.3 RN), close to the Missouri median of 3.4; nursing staff turnover is 79.8%.
CMS flags that the facility changed ownership in the last 12 months.
Compared with county, state and nation
| Measure | This facility | St. Louis Co. median | Missouri median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 2 | 2 | 3.0 |
| Health citations, 3 cycles | 65 | 46 | 31 | 28.7 |
| Citations per 100 beds | 43.3 | 38.3 | 32.1 | 26.8 |
| Total nurse hours per resident day | 3.4 | 3.5 | 3.4 | 3.9 |
| RN hours per resident day | 0.3 | 0.3 | 0.4 | 0.7 |
| Nursing staff turnover | 79.8% | 60.7% | 56.1% | 45.8% |
| Fines listed | $282,840 | $14,433 | $0 | — |
County and state figures are medians across facilities (69 in the county, 487 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Missouri average per facility for the same cycle, as published by CMS. Standard health survey dates: 20 Feb 2026, 17 May 2024.
Severity mix: J ×1 G ×6 D ×33 E ×19 F ×6
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 20 Feb 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 8 Apr 2026 |
| 20 Feb 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 8 Apr 2026 |
| 20 Feb 2026 | F0568 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | E | Standard survey | 8 Apr 2026 |
| 20 Feb 2026 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | E | Standard survey | 8 Apr 2026 |
| 20 Feb 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 9 Apr 2026 |
| 20 Feb 2026 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 8 Apr 2026 |
| 20 Feb 2026 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 8 Apr 2026 |
| 20 Feb 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 8 Apr 2026 |
| 20 Feb 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 8 Apr 2026 |
| 20 Feb 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 8 Apr 2026 |
| 20 Feb 2026 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 8 Apr 2026 |
| 20 Feb 2026 | F0770 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Standard survey | 8 Apr 2026 |
| 20 Feb 2026 | F0802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | D | Standard survey | 8 Apr 2026 |
| 16 Sep 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Complaint investigation | 29 Oct 2025 |
| 16 Sep 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 29 Oct 2025 |
| 28 Apr 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 5 Mar 2025 |
| 3 Apr 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Complaint investigation | 17 Apr 2025 |
| 12 Mar 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | G | Complaint investigation | 15 Apr 2025 |
| 12 Mar 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Complaint investigation | 15 Apr 2025 |
| 12 Mar 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 15 Apr 2025 |
| 12 Mar 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 15 Apr 2025 |
| 28 Jan 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 15 Apr 2025 |
| 28 Jan 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 28 Feb 2025 |
| 28 Jan 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | G | Complaint investigation | 15 Apr 2025 |
| 28 Jan 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 15 Apr 2025 |
| 28 Jan 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 15 Apr 2025 |
| 28 Jan 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 15 Apr 2025 |
| 28 Jan 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 28 Feb 2025 |
| 28 Jan 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 15 Apr 2025 |
| 15 Nov 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 6 Dec 2024 |
| 15 Nov 2024 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 6 Dec 2024 |
| 19 Sep 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 22 Oct 2024 |
| 19 Sep 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 6 Dec 2024 |
| 19 Sep 2024 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 6 Dec 2024 |
| 19 Sep 2024 | F0800 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. | D | Complaint investigation | 22 Oct 2024 |
| 17 Jun 2024 | F0678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | J | Complaint investigation | 30 Jul 2024 |
| 17 May 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 1 Jul 2024 |
| 17 May 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 1 Jul 2024 |
| 17 May 2024 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | Complaint investigation | 1 Jul 2024 |
| 17 May 2024 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | F | Complaint investigation | 1 Jul 2024 |
| 17 May 2024 | F0865 | Have a plan that describes the process for conducting QAPI and QAA activities. | F | Complaint investigation | 1 Jul 2024 |
| 17 May 2024 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F | Complaint investigation | 9 Jul 2024 |
| 17 May 2024 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | F | Complaint investigation | 9 Jul 2024 |
| 17 May 2024 | F0567 | Honor the resident's right to manage his or her financial affairs. | E | Standard survey | 31 Jul 2024 |
| 17 May 2024 | F0568 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | E | Standard survey | 1 Aug 2024 |
| 17 May 2024 | F0569 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | E | Standard survey | 30 Jul 2024 |
| 17 May 2024 | F0570 | Assure the security of all personal funds of residents deposited with the facility. | E | Standard survey | 1 Jul 2024 |
| 17 May 2024 | F0577 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | E | Complaint investigation | 30 Jul 2024 |
| 17 May 2024 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | E | Complaint investigation | 1 Jul 2024 |
| 17 May 2024 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | E | Complaint investigation | 30 Jul 2024 |
| 17 May 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Standard survey | 1 Jul 2024 |
| 17 May 2024 | F0732 | Post nurse staffing information every day. | E | Complaint investigation | 1 Jul 2024 |
| 17 May 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Complaint investigation | 1 Jul 2024 |
| 17 May 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 1 Jul 2024 |
| 17 May 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 1 Jul 2024 |
| 17 May 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Complaint investigation | 1 Jul 2024 |
| 17 May 2024 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Complaint investigation | 1 Jul 2024 |
| 17 May 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Complaint investigation | 1 Jul 2024 |
| 17 May 2024 | F0742 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | D | Complaint investigation | 1 Jul 2024 |
| 17 May 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Complaint investigation | 29 Jul 2024 |
| 17 May 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Complaint investigation | 1 Jul 2024 |
| 23 Feb 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 8 Mar 2024 |
| 10 Jan 2024 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 8 Feb 2024 |
| 20 Oct 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 10 Nov 2023 |
| 20 Oct 2023 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Complaint investigation | 10 Nov 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 28 Jan 2025 | Payment denial | — | 43 days |
| 28 Jan 2025 | Fine | $127,275 | |
| 17 May 2024 | Payment denial | — | 37 days |
| 17 May 2024 | Fine | $155,565 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Missouri average. Turnover: nursing staff 79.8%, RNs —; 3 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Missouri median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 29.8% | 17.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.3% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.7% | 1.6% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.0% | 3.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.8% | 1.3% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 13.3% | 16.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.6% | 4.1% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 22.1% | 21.0% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Arbor Hills Healthcare, Llc. Chain: Mgm Healthcare (27 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Cdw Investments LLC | Direct ownership interest | NOT APPLICABLE | 10/01/2025 |
| Mm Acquisitions, LLC | Direct ownership interest | NOT APPLICABLE | 10/01/2025 |
| Mo Opco Group, LLC | Direct ownership interest | NOT APPLICABLE | 10/01/2025 |
| Ndf Holdings, LLC | Direct ownership interest | NOT APPLICABLE | 10/01/2025 |
| 10-26 Nationwide Tr | Indirect ownership interest | NOT APPLICABLE | 10/01/2025 |
| Bcj Enterprises, LLC | Indirect ownership interest | NOT APPLICABLE | 10/01/2025 |
| Jfb Capital Holdings, LLC | Indirect ownership interest | NOT APPLICABLE | 10/01/2025 |
| 10-26 Nationwide Tr | Adp of the snf | NOT APPLICABLE | 10/01/2025 |
| Arbor Hills Realty, LLC | Adp of the snf | NOT APPLICABLE | 10/01/2025 |
| Jfb Capital Holdings, LLC | Adp of the snf | NOT APPLICABLE | 10/01/2025 |
| Mo Opco Group, LLC | Adp of the snf | NOT APPLICABLE | 10/01/2025 |
| Mo Propco Group LLC | Adp of the snf | NOT APPLICABLE | 10/01/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in St. Louis County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Aberdeen Heights | Kirkwood | 38 | 5 | 5 | 5 | 9 | 23.7 | — | 15 Aug 2025 |
| Bethesda Southgate | Saint Louis | 130 | 5 | 5 | 4 | 15 | 11.5 | — | 1 May 2025 |
| Christian Extended Care & Rehabilitation | Saint Louis | 60 | 5 | 5 | 2 | 12 | 20.0 | — | 28 Mar 2025 |
| Delmar Gardens of Meramec Valley | Fenton | 190 | 5 | 5 | 2 | 22 | 11.6 | — | 5 Dec 2025 |
| Friendship Village Chesterfield | Chesterfield | 98 | 5 | 4 | 5 | 21 | 21.4 | — | 3 Apr 2026 |
| Lutheran Convalescent Home | Webster Groves | 251 | 5 | 4 | 5 | 9 | 3.6 | — | 7 Nov 2024 |
| Lutheran Senior Services At Meramec Bluffs | Ballwin | 32 | 5 | 5 | 5 | 8 | 25.0 | — | 29 Dec 2025 |
| Mason Pointe Care Center | Chesterfield | 63 | 5 | 5 | 4 | 17 | 27.0 | — | 22 Aug 2024 |
All 69 facilities in St. Louis County
Questions and answers
How many deficiencies has Arbor Hills Care & Rehab Center been cited for?
65 health deficiencies across the three most recent survey cycles, 7 at the actual-harm or immediate-jeopardy level. The Missouri median is 31 per facility.
Has Arbor Hills Care & Rehab Center been fined?
Yes. CMS lists fines totalling $283K in the period covered, plus 2 payment denials.
How does staffing at Arbor Hills Care & Rehab Center compare?
Reported total nurse staffing is 3.4 hours per resident per day against a Missouri median of 3.4 and a national average of 3.9.
Who operates Arbor Hills Care & Rehab Center?
It is part of the Mgm Healthcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Cdw Investments LLC, Mm Acquisitions, LLC and Mo Opco Group, LLC. Individual owners and managers are not listed on this site.
When was Arbor Hills Care & Rehab Center last inspected?
The most recent survey or investigation in the CMS record is dated 20 Feb 2026; the most recent standard health survey was 20 Feb 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.