Missouri › Polk County › Humansville
Northwood Hills Care Center
800 N Arthur St, Humansville, MO 65674
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Northwood Hills Care Center is a For-profit, corporation nursing home in Humansville, Missouri, certified for 120 beds and caring for about 89 residents a day.
CMS gives it 2 of 5 stars overall, equal to the Missouri median; the health inspection rating is 2, staffing 3 and quality measures 3.
Inspectors recorded 36 health deficiencies across the three most recent survey cycles (15, 10, 11 by cycle, most recent first), none at the actual-harm level. That is 30.0 per 100 beds, about the same as the state median of 32.1.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.5 hours per resident per day (0.3 RN), close to the Missouri median of 3.4; nursing staff turnover is 43.6%.
Compared with county, state and nation
| Measure | This facility | Polk Co. median | Missouri median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 2 | 2 | 3.0 |
| Health citations, 3 cycles | 36 | 36 | 31 | 28.7 |
| Citations per 100 beds | 30.0 | 30.0 | 32.1 | 26.8 |
| Total nurse hours per resident day | 3.5 | 3.5 | 3.4 | 3.9 |
| RN hours per resident day | 0.3 | 0.5 | 0.4 | 0.7 |
| Nursing staff turnover | 43.6% | 47.1% | 56.1% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (4 in the county, 487 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Missouri average per facility for the same cycle, as published by CMS. Standard health survey dates: 18 Nov 2024, 2 Mar 2023.
Severity mix: D ×12 E ×18 F ×5 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 11 Jun 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 26 Jul 2026 |
| 11 Jun 2026 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Complaint investigation | 26 Jul 2026 |
| 11 Jun 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 26 Jul 2026 |
| 28 Jan 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 14 Mar 2025 |
| 18 Nov 2024 | F0728 | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. | F | Standard survey | 2 Jan 2025 |
| 18 Nov 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 2 Jan 2025 |
| 18 Nov 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 2 Jan 2025 |
| 18 Nov 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Standard survey | 2 Jan 2025 |
| 18 Nov 2024 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | E | Standard survey | 2 Jan 2025 |
| 18 Nov 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 2 Jan 2025 |
| 18 Nov 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 2 Jan 2025 |
| 18 Nov 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 2 Jan 2025 |
| 18 Nov 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 2 Jan 2025 |
| 18 Nov 2024 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | D | Standard survey | 2 Jan 2025 |
| 18 Nov 2024 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Standard survey | 2 Jan 2025 |
| 18 Nov 2024 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 2 Jan 2025 |
| 8 Feb 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 11 Mar 2024 |
| 25 Aug 2023 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Complaint investigation | 25 Sep 2023 |
| 2 Mar 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 16 Apr 2023 |
| 2 Mar 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 16 Apr 2023 |
| 2 Mar 2023 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | E | Standard survey | 16 Apr 2023 |
| 2 Mar 2023 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 16 Apr 2023 |
| 2 Mar 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 16 Apr 2023 |
| 2 Mar 2023 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Standard survey | 16 Apr 2023 |
| 2 Mar 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 16 Apr 2023 |
| 2 Mar 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 16 Apr 2023 |
| 2 Mar 2023 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 16 Apr 2023 |
| 6 Nov 2019 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 21 Dec 2019 |
| 6 Nov 2019 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 21 Dec 2019 |
| 6 Nov 2019 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 21 Dec 2019 |
| 6 Nov 2019 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Standard survey | 21 Dec 2019 |
| 6 Nov 2019 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | E | Standard survey | 21 Dec 2019 |
| 6 Nov 2019 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 21 Dec 2019 |
| 6 Nov 2019 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 21 Dec 2019 |
| 6 Nov 2019 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 21 Dec 2019 |
| 6 Nov 2019 | F0732 | Post nurse staffing information every day. | C | Standard survey | 21 Dec 2019 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Missouri average. Turnover: nursing staff 43.6%, RNs 37.5%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Missouri median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 11.5% | 17.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.5% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.9% | 1.6% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 6.9% | 3.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 8.7% | 1.3% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 4.8% | 16.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.7% | 4.1% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 33.5% | 21.0% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Northwood Hills Care Center, Llc. Chain: Life Care Centers Of America (194 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Life Care Centers of America, Inc. | Operational/managerial control | NOT APPLICABLE | 10/31/1999 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Polk County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Parkview Health Care Facility | Bolivar | 78 | 4 | 4 | 3 | 9 | 11.5 | — | 16 Jan 2025 |
| Citizens Memorial Healthcare Facility | Bolivar | 111 | 2 | 3 | 3 | 25 | 22.5 | — | 10 Feb 2026 |
| Big Spring Care Center For Rehab and Healthcare | Humansville | 60 | 1 | 1 | 1 | 37 | 61.7 | — | 4 Mar 2026 |
All 4 facilities in Polk County
Questions and answers
How many deficiencies has Northwood Hills Care Center been cited for?
36 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Missouri median is 31 per facility.
Has Northwood Hills Care Center been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Northwood Hills Care Center compare?
Reported total nurse staffing is 3.5 hours per resident per day against a Missouri median of 3.4 and a national average of 3.9.
Who operates Northwood Hills Care Center?
It is part of the Life Care Centers Of America chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Life Care Centers of America, Inc.. Individual owners and managers are not listed on this site.
When was Northwood Hills Care Center last inspected?
The most recent survey or investigation in the CMS record is dated 11 Jun 2026; the most recent standard health survey was 18 Nov 2024.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.