New York › Chenango County › Norwich
Norwich Rehabilitation & Nursing Center
88 Calvary Drive, Norwich, NY 13815
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Norwich Rehabilitation & Nursing Center is a For-profit, limited liability company nursing home in Norwich, New York, certified for 80 beds and caring for about 79 residents a day.
CMS gives it 3 of 5 stars overall, equal to the New York median; the health inspection rating is 3, staffing 3 and quality measures 2.
Inspectors recorded 12 health deficiencies across the three most recent survey cycles (6, 5, 1 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 15.0 per 100 beds, more than the state median of 11.0.
CMS lists 7 penalties in the period covered: fines totalling $63K.
Reported nurse staffing is 3.5 hours per resident per day (0.7 RN), close to the New York median of 3.5; nursing staff turnover is 58.4%.
Compared with county, state and nation
| Measure | This facility | Chenango Co. median | New York median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 12 | 20 | 17 | 28.7 |
| Citations per 100 beds | 15.0 | 25.0 | 11.0 | 26.8 |
| Total nurse hours per resident day | 3.5 | 3.6 | 3.5 | 3.9 |
| RN hours per resident day | 0.7 | 0.7 | 0.6 | 0.7 |
| Nursing staff turnover | 58.4% | 58.4% | 38.4% | 45.8% |
| Fines listed | $63,215 | $0 | $0 | — |
County and state figures are medians across facilities (4 in the county, 593 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: New York average per facility for the same cycle, as published by CMS. Standard health survey dates: 1 Aug 2025, 9 Jan 2024.
Severity mix: J ×1 D ×9 E ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 1 Aug 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 30 Sep 2025 |
| 1 Aug 2025 | F0627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | Standard survey | 30 Sep 2025 |
| 1 Aug 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 30 Sep 2025 |
| 1 Aug 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 30 Sep 2025 |
| 1 Aug 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 30 Sep 2025 |
| 1 Aug 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Standard survey | 30 Sep 2025 |
| 3 Dec 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | J | Complaint investigation | 5 Jan 2025 |
| 9 Jan 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 25 Feb 2024 |
| 9 Jan 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 25 Feb 2024 |
| 9 Jan 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 25 Feb 2024 |
| 9 Jan 2024 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 25 Feb 2024 |
| 9 Jul 2021 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 1 Aug 2021 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 3 Dec 2024 | Fine | $15,591 | |
| 20 Feb 2024 | Fine | $4,938 | |
| 12 Feb 2024 | Fine | $4,938 | |
| 22 Jan 2024 | Fine | $14,814 | |
| 8 Jan 2024 | Fine | $4,938 | |
| 2 Jan 2024 | Fine | $4,587 | |
| 11 Dec 2023 | Fine | $13,409 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the New York average. Turnover: nursing staff 58.4%, RNs 45.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | New York median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 21.7% | 13.2% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.6% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 3.8% | 0.8% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.7% | 2.7% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.2% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 17.6% | 11.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 17.4% | 6.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 13.1% | 12.4% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Norwich Operating Co Llc. Chain: Personal Healthcare Management (21 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Norwich Realty Associates LLC | Adp of the snf | NOT APPLICABLE | 03/25/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Chenango County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| N Y S Veterans Home | Oxford | 242 | 4 | 4 | 2 | 5 | 2.1 | — | 16 May 2025 |
| Chasehealth Rehab and Residential Care | New Berlin | 80 | 3 | 3 | 1 | 20 | 25.0 | — | 13 Feb 2025 |
| Valley View Manor Nursing Home | Norwich | 82 | 3 | 3 | 4 | 25 | 30.5 | — | 6 Apr 2026 |
All 4 facilities in Chenango County
Questions and answers
How many deficiencies has Norwich Rehabilitation & Nursing Center been cited for?
12 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The New York median is 17 per facility.
Has Norwich Rehabilitation & Nursing Center been fined?
Yes. CMS lists fines totalling $63K in the period covered.
How does staffing at Norwich Rehabilitation & Nursing Center compare?
Reported total nurse staffing is 3.5 hours per resident per day against a New York median of 3.5 and a national average of 3.9.
Who operates Norwich Rehabilitation & Nursing Center?
It is part of the Personal Healthcare Management chain. Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.
When was Norwich Rehabilitation & Nursing Center last inspected?
The most recent survey or investigation in the CMS record is dated 1 Aug 2025; the most recent standard health survey was 1 Aug 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.