New York › Chenango County › Norwich
Valley View Manor Nursing Home
40 Park Street, Norwich, NY 13815
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Valley View Manor Nursing Home is a For-profit, limited liability company nursing home in Norwich, New York, certified for 82 beds and caring for about 76 residents a day.
CMS gives it 3 of 5 stars overall, equal to the New York median; the health inspection rating is 3, staffing 4 and quality measures 3.
Inspectors recorded 25 health deficiencies across the three most recent survey cycles (6, 9, 10 by cycle, most recent first), none at the actual-harm level. That is 30.5 per 100 beds, more than the state median of 11.0.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.9 hours per resident per day (0.7 RN), close to the New York median of 3.5; nursing staff turnover is 49.4%.
Compared with county, state and nation
| Measure | This facility | Chenango Co. median | New York median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 25 | 20 | 17 | 28.7 |
| Citations per 100 beds | 30.5 | 25.0 | 11.0 | 26.8 |
| Total nurse hours per resident day | 3.9 | 3.6 | 3.5 | 3.9 |
| RN hours per resident day | 0.7 | 0.7 | 0.6 | 0.7 |
| Nursing staff turnover | 49.4% | 58.4% | 38.4% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (4 in the county, 593 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: New York average per facility for the same cycle, as published by CMS. Standard health survey dates: 6 Apr 2026, 3 May 2024.
Severity mix: D ×18 E ×5 F ×1 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 6 Apr 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 1 Jun 2026 |
| 6 Apr 2026 | F0840 | Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. | E | Standard survey | 1 Jun 2026 |
| 6 Apr 2026 | F0583 | Keep residents' personal and medical records private and confidential. | D | Complaint investigation | 1 Jun 2026 |
| 6 Apr 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 1 Jun 2026 |
| 6 Apr 2026 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 1 Jun 2026 |
| 6 Apr 2026 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 1 Jun 2026 |
| 11 Dec 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 26 Jan 2025 |
| 11 Dec 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 26 Jan 2025 |
| 5 Nov 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 20 Dec 2024 |
| 3 May 2024 | F0730 | Observe each nurse aide's job performance and give regular training. | E | Standard survey | 26 Jun 2024 |
| 3 May 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 26 Jun 2024 |
| 3 May 2024 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 26 Jun 2024 |
| 3 May 2024 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Standard survey | 26 Jun 2024 |
| 3 May 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Standard survey | 26 Jun 2024 |
| 3 May 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 26 Jun 2024 |
| 29 Aug 2023 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Complaint investigation | 29 Sep 2023 |
| 29 Aug 2023 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Complaint investigation | 29 Sep 2023 |
| 29 Aug 2023 | F0626 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | D | Complaint investigation | 29 Sep 2023 |
| 4 Feb 2022 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 1 Apr 2022 |
| 4 Feb 2022 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 1 Apr 2022 |
| 4 Feb 2022 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 1 Apr 2022 |
| 4 Feb 2022 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 1 Apr 2022 |
| 4 Feb 2022 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 1 Apr 2022 |
| 4 Feb 2022 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 1 Apr 2022 |
| 4 Feb 2022 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | C | Standard survey | 1 Apr 2022 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the New York average. Turnover: nursing staff 49.4%, RNs 30.8%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | New York median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 22.0% | 13.2% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 3.0% | 0.8% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.9% | 2.7% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.1% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 17.8% | 11.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 8.1% | 6.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 20.4% | 12.4% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. CMS groups this facility with 11 facilities under an individual owner's name; this site does not publish people's names, so no chain page is linked. Legal business name: Valley View Manor Llc.
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Chenango County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| N Y S Veterans Home | Oxford | 242 | 4 | 4 | 2 | 5 | 2.1 | — | 16 May 2025 |
| Chasehealth Rehab and Residential Care | New Berlin | 80 | 3 | 3 | 1 | 20 | 25.0 | — | 13 Feb 2025 |
| Norwich Rehabilitation & Nursing Center | Norwich | 80 | 3 | 3 | 3 | 12 | 15.0 | $63K | 1 Aug 2025 |
All 4 facilities in Chenango County
Questions and answers
How many deficiencies has Valley View Manor Nursing Home been cited for?
25 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The New York median is 17 per facility.
Has Valley View Manor Nursing Home been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Valley View Manor Nursing Home compare?
Reported total nurse staffing is 3.9 hours per resident per day against a New York median of 3.5 and a national average of 3.9.
Who operates Valley View Manor Nursing Home?
CMS groups it with other facilities under an individual owner, whose name this site does not publish. Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.
When was Valley View Manor Nursing Home last inspected?
The most recent survey or investigation in the CMS record is dated 6 Apr 2026; the most recent standard health survey was 6 Apr 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.