Connecticut › Southeastern Ct County › Norwich
Norwich Sub-Acute and Nursing
93 West Town Street, Norwich, CT 06360
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 120 beds, Norwich Sub-Acute and Nursing serves Norwich in Southeastern Ct County, Connecticut and has taken Medicare and Medicaid residents since 1967.
CMS gives it 4 of 5 stars overall, above the Connecticut median of 3; the health inspection rating is 4, staffing 2 and quality measures 3.
Inspectors recorded 23 health deficiencies across the three most recent survey cycles (12, 9, 2 by cycle, most recent first), 4 of them at the actual-harm or immediate-jeopardy level. That is 19.2 per 100 beds, fewer than the state median of 29.2.
CMS lists 2 penalties in the period covered: fines totalling $47K.
Reported nurse staffing is 3.3 hours per resident per day (0.7 RN), close to the Connecticut median of 3.7; nursing staff turnover is 37.6%.
CMS flags that the facility has not had a standard health inspection in more than two years.
Compared with county, state and nation
| Measure | This facility | Southeastern Ct Co. median | Connecticut median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 23 | 32 | 35 | 28.7 |
| Citations per 100 beds | 19.2 | 32.3 | 29.2 | 26.8 |
| Total nurse hours per resident day | 3.3 | 3.5 | 3.7 | 3.9 |
| RN hours per resident day | 0.7 | 0.7 | 0.6 | 0.7 |
| Nursing staff turnover | 37.6% | 35.2% | 35.9% | 45.8% |
| Fines listed | $47,483 | $16,065 | $8,021 | — |
County and state figures are medians across facilities (14 in the county, 191 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Connecticut average per facility for the same cycle, as published by CMS. Standard health survey dates: 22 Mar 2023, 21 Feb 2020.
Severity mix: G ×4 D ×14 E ×1 B ×3 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 4 Jun 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation (under dispute review) | 4 Jun 2026 |
| 15 Oct 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 16 Oct 2025 |
| 30 Jul 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 13 Aug 2025 |
| 9 Jun 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation (under dispute review) | 13 Aug 2025 |
| 9 Jun 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 13 Aug 2025 |
| 9 Jun 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 13 Aug 2025 |
| 17 May 2024 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Complaint investigation | 3 May 2024 |
| 22 Mar 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 14 Jun 2023 |
| 22 Mar 2023 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 14 Jun 2023 |
| 22 Mar 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 14 Jun 2023 |
| 22 Mar 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 14 Jun 2023 |
| 22 Mar 2023 | F0687 | Provide appropriate foot care. | D | Standard survey | 14 Jun 2023 |
| 22 Mar 2023 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Standard survey | 14 Jun 2023 |
| 22 Mar 2023 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | C | Standard survey | 14 Jun 2023 |
| 22 Mar 2023 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | B | Standard survey | 14 Jun 2023 |
| 22 Mar 2023 | F0732 | Post nurse staffing information every day. | B | Standard survey | 14 Jun 2023 |
| 22 Mar 2023 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | B | Standard survey | 14 Jun 2023 |
| 21 Feb 2020 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 3 Apr 2020 |
| 21 Feb 2020 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 3 Apr 2020 |
| 21 Feb 2020 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 3 Apr 2020 |
| 21 Feb 2020 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 3 Apr 2020 |
| 21 Feb 2020 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 3 Apr 2020 |
| 14 Jan 2019 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 8 Feb 2019 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 15 Oct 2025 | Fine | $15,106 | |
| 9 Jun 2025 | Fine | $32,377 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Connecticut average. Turnover: nursing staff 37.6%, RNs 47.1%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Connecticut median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 18.6% | 17.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.9% | 0.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 1.2% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.8% | 3.1% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.0% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 20.1% | 15.3% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.6% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 9.8% | 17.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: 93 W Main Operating Llc.
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Southeastern Ct County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Avalon Health Care Center At Stoneridge | Mystic | 40 | 5 | 5 | 5 | 7 | 17.5 | $8K | 4 Mar 2025 |
| Bride Brook Rehabilitation & Nursing Center | Niantic | 130 | 5 | 5 | 4 | 11 | 8.5 | — | 23 Apr 2025 |
| Complete Care At Groton Regency | Groton | 162 | 5 | 4 | 2 | 21 | 13.0 | — | 29 Jan 2026 |
| Pendleton Rehabilitation and Nursing Center | Mystic | 120 | 5 | 4 | 3 | 32 | 26.7 | — | 18 Nov 2025 |
| Beechwood Health & Rehabilitation Center | New London | 60 | 4 | 4 | 2 | 23 | 38.3 | — | 21 Nov 2025 |
| Fairview | Groton | 120 | 4 | 4 | 1 | 17 | 14.2 | — | 13 Apr 2026 |
| Apple Rehab Mystic | Mystic | 60 | 2 | 3 | 1 | 32 | 53.3 | $17K | 8 May 2026 |
| Apple Rehab Uncasville | Uncasville | 130 | 2 | 2 | 3 | 42 | 32.3 | $16K | 16 Dec 2025 |
All 14 facilities in Southeastern Ct County
Questions and answers
How many deficiencies has Norwich Sub-Acute and Nursing been cited for?
23 health deficiencies across the three most recent survey cycles, 4 at the actual-harm or immediate-jeopardy level. The Connecticut median is 35 per facility.
Has Norwich Sub-Acute and Nursing been fined?
Yes. CMS lists fines totalling $47K in the period covered.
How does staffing at Norwich Sub-Acute and Nursing compare?
Reported total nurse staffing is 3.3 hours per resident per day against a Connecticut median of 3.7 and a national average of 3.9.
Who operates Norwich Sub-Acute and Nursing?
Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.
When was Norwich Sub-Acute and Nursing last inspected?
The most recent survey or investigation in the CMS record is dated 4 Jun 2026; the most recent standard health survey was 22 Mar 2023.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.