Connecticut › Southeastern Ct County › Groton
Complete Care At Groton Regency
1145 Poquonnock Rd, Groton, CT 06340
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Complete Care At Groton Regency is a For-profit, limited liability company nursing home in Groton, Connecticut, certified for 162 beds and caring for about 122 residents a day.
CMS gives it 5 of 5 stars overall, above the Connecticut median of 3; the health inspection rating is 4, staffing 2 and quality measures 5.
Inspectors recorded 21 health deficiencies across the three most recent survey cycles (8, 7, 6 by cycle, most recent first), none at the actual-harm level. That is 13.0 per 100 beds, fewer than the state median of 29.2.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.5 hours per resident per day (0.5 RN), close to the Connecticut median of 3.7; nursing staff turnover is 44.9%.
Compared with county, state and nation
| Measure | This facility | Southeastern Ct Co. median | Connecticut median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 21 | 32 | 35 | 28.7 |
| Citations per 100 beds | 13.0 | 32.3 | 29.2 | 26.8 |
| Total nurse hours per resident day | 3.5 | 3.5 | 3.7 | 3.9 |
| RN hours per resident day | 0.5 | 0.7 | 0.6 | 0.7 |
| Nursing staff turnover | 44.9% | 35.2% | 35.9% | 45.8% |
| Fines listed | $0 | $16,065 | $8,021 | — |
County and state figures are medians across facilities (14 in the county, 191 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Connecticut average per facility for the same cycle, as published by CMS. Standard health survey dates: 29 Jan 2026, 27 Mar 2024.
Severity mix: D ×12 E ×6 B ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 29 Jan 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 11 Mar 2026 |
| 29 Jan 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 11 Mar 2026 |
| 29 Jan 2026 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 11 Mar 2026 |
| 29 Jan 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 11 Mar 2026 |
| 29 Jan 2026 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | D | Standard survey | 11 Mar 2026 |
| 29 Jan 2026 | F0641 | Ensure each resident receives an accurate assessment. | B | Standard survey | 11 Mar 2026 |
| 14 Nov 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 26 Oct 2025 |
| 14 Nov 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 26 Oct 2025 |
| 7 Nov 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 18 Dec 2024 |
| 7 Nov 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 16 Dec 2024 |
| 29 May 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 8 Jul 2024 |
| 29 May 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 8 Jul 2024 |
| 27 Mar 2024 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | E | Standard survey | 6 May 2024 |
| 27 Mar 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Standard survey | 6 May 2024 |
| 27 Mar 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 6 May 2024 |
| 27 Mar 2024 | F0637 | Assess the resident when there is a significant change in condition | B | Standard survey | 6 May 2024 |
| 27 Mar 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B | Standard survey | 6 May 2024 |
| 19 Nov 2021 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 31 Jan 2022 |
| 19 Nov 2021 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 31 Jan 2022 |
| 19 Nov 2021 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 31 Jan 2022 |
| 19 Nov 2021 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 31 Jan 2022 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Connecticut average. Turnover: nursing staff 44.9%, RNs 57.1%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Connecticut median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 23.9% | 17.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.2% | 0.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.7% | 1.2% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.7% | 3.1% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.3% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 14.2% | 15.3% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.2% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 25.8% | 17.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Complete Care At Groton Regency Llc. Chain: Complete Care (85 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Pc Ct Opcos LLC | 5% or greater direct ownership interest | 100% | 09/01/2021 |
| Pc Wta Opco Holdco LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 09/01/2021 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Southeastern Ct County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Avalon Health Care Center At Stoneridge | Mystic | 40 | 5 | 5 | 5 | 7 | 17.5 | $8K | 4 Mar 2025 |
| Bride Brook Rehabilitation & Nursing Center | Niantic | 130 | 5 | 5 | 4 | 11 | 8.5 | — | 23 Apr 2025 |
| Pendleton Rehabilitation and Nursing Center | Mystic | 120 | 5 | 4 | 3 | 32 | 26.7 | — | 18 Nov 2025 |
| Beechwood Health & Rehabilitation Center | New London | 60 | 4 | 4 | 2 | 23 | 38.3 | — | 21 Nov 2025 |
| Fairview | Groton | 120 | 4 | 4 | 1 | 17 | 14.2 | — | 13 Apr 2026 |
| Norwich Sub-Acute and Nursing | Norwich | 120 | 4 | 4 | 2 | 23 | 19.2 | $47K | 4 Jun 2026 |
| Apple Rehab Mystic | Mystic | 60 | 2 | 3 | 1 | 32 | 53.3 | $17K | 8 May 2026 |
| Apple Rehab Uncasville | Uncasville | 130 | 2 | 2 | 3 | 42 | 32.3 | $16K | 16 Dec 2025 |
All 14 facilities in Southeastern Ct County
Questions and answers
How many deficiencies has Complete Care At Groton Regency been cited for?
21 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Connecticut median is 35 per facility.
Has Complete Care At Groton Regency been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Complete Care At Groton Regency compare?
Reported total nurse staffing is 3.5 hours per resident per day against a Connecticut median of 3.7 and a national average of 3.9.
Who operates Complete Care At Groton Regency?
It is part of the Complete Care chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Pc Ct Opcos LLC and Pc Wta Opco Holdco LLC. Individual owners and managers are not listed on this site.
When was Complete Care At Groton Regency last inspected?
The most recent survey or investigation in the CMS record is dated 29 Jan 2026; the most recent standard health survey was 29 Jan 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.