Wisconsin › Forest County › Laona
Nu Roc Health and Rehabilitation Ctr
3576a Nu Roc Ln, Laona, WI 54541
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Nu Roc Health and Rehabilitation Ctr is a For-profit, corporation nursing home in Laona, Wisconsin, certified for 50 beds and caring for about 36 residents a day.
CMS gives it 4 of 5 stars overall, above the Wisconsin median of 3; the health inspection rating is 4, staffing 2 and quality measures 4.
Inspectors recorded 17 health deficiencies across the three most recent survey cycles (7, 3, 7 by cycle, most recent first), none at the actual-harm level. That is 34.0 per 100 beds, about the same as the state median of 31.8.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.2 hours per resident per day (0.6 RN), below the Wisconsin median of 4.0; nursing staff turnover is 72.5%.
Compared with county, state and nation
| Measure | This facility | Forest Co. median | Wisconsin median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 17 | 17 | 21 | 28.7 |
| Citations per 100 beds | 34.0 | 34.0 | 31.8 | 26.8 |
| Total nurse hours per resident day | 3.2 | 3.2 | 4.0 | 3.9 |
| RN hours per resident day | 0.6 | 0.6 | 0.9 | 0.7 |
| Nursing staff turnover | 72.5% | 72.5% | 46.2% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (1 in the county, 323 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Wisconsin average per facility for the same cycle, as published by CMS. Standard health survey dates: 18 Jun 2025, 15 May 2024.
Severity mix: D ×11 E ×2 F ×3 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 11 Feb 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 11 Feb 2026 |
| 18 Jun 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 16 Jul 2025 |
| 18 Jun 2025 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 16 Jul 2025 |
| 18 Jun 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 16 Jul 2025 |
| 18 Jun 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 16 Jul 2025 |
| 18 Jun 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 16 Jul 2025 |
| 18 Jun 2025 | F0851 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | C | Standard survey | 16 Jul 2025 |
| 15 May 2024 | F0851 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | F | Standard survey | 31 Jan 2024 |
| 15 May 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 3 Jun 2024 |
| 15 May 2024 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | D | Standard survey | 3 Jun 2024 |
| 8 Feb 2024 | F0583 | Keep residents' personal and medical records private and confidential. | D | Complaint investigation | 23 Feb 2024 |
| 28 Feb 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 6 Mar 2023 |
| 28 Feb 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 6 Mar 2023 |
| 28 Feb 2023 | F0551 | Give the resident's representative the ability to exercise the resident's rights. | D | Standard survey | 6 Mar 2023 |
| 28 Feb 2023 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 6 Mar 2023 |
| 28 Feb 2023 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 6 Mar 2023 |
| 28 Feb 2023 | F0825 | Provide or get specialized rehabilitative services as required for a resident. | D | Standard survey | 6 Mar 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Wisconsin average. Turnover: nursing staff 72.5%, RNs 88.9%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Wisconsin median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 14.9% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 1.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.5% | 2.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.5% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 20.5% | 16.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 1.3% | 4.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 22.9% | 14.4% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: The Bay At Nu Roc Health And Rehabilitation Center, Llc. Chain: Champion Care (22 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Nu Roc Holdings LLC | 5% or greater direct ownership interest | 100% | 02/01/2018 |
| Champion Care LLC | Operational/managerial control | NOT APPLICABLE | 02/01/2018 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Questions and answers
How many deficiencies has Nu Roc Health and Rehabilitation Ctr been cited for?
17 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Wisconsin median is 21 per facility.
Has Nu Roc Health and Rehabilitation Ctr been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Nu Roc Health and Rehabilitation Ctr compare?
Reported total nurse staffing is 3.2 hours per resident per day against a Wisconsin median of 4.0 and a national average of 3.9.
Who operates Nu Roc Health and Rehabilitation Ctr?
It is part of the Champion Care chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Nu Roc Holdings LLC and Champion Care LLC. Individual owners and managers are not listed on this site.
When was Nu Roc Health and Rehabilitation Ctr last inspected?
The most recent survey or investigation in the CMS record is dated 11 Feb 2026; the most recent standard health survey was 18 Jun 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.