Elder Care Record

Ohio › Wood County › Pemberville

Otterbein Portage Valley

20311 Pemberville Rd, Pemberville, OH 43450

CCN 365571 · Non-profit, corporation · 50 certified beds · chain Otterbein Seniorlife

Continuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Otterbein Portage Valley, in Pemberville, Ohio, is certified for 50 beds under non-profit, corporation ownership and belongs to the Otterbein Seniorlife chain.

CMS gives it 4 of 5 stars overall, above the Ohio median of 3; the health inspection rating is 3, staffing 3 and quality measures 5.

Inspectors recorded 27 health deficiencies across the three most recent survey cycles (7, 14, 6 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 54.0 per 100 beds, more than the state median of 33.3.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.5 hours per resident per day (0.9 RN), close to the Ohio median of 3.6; nursing staff turnover is 64.4%.

27health deficiencies, 3 survey cycles1 at actual harm or worse
$0fines listed by CMS0 penalties in period
3.5nurse hours per resident per daystate median 3.6
91%occupancy (residents ÷ beds)46 residents a day

Compared with county, state and nation

MeasureThis facilityWood Co. medianOhio medianUS average
Overall star rating4433.0
Health citations, 3 cycles27292728.7
Citations per 100 beds54.053.133.326.8
Total nurse hours per resident day3.53.73.63.9
RN hours per resident day0.90.70.60.7
Nursing staff turnover64.4%47.5%48.5%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (12 in the county, 922 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)7
Cycle 214
Cycle 36

Dark bar: this facility. Grey bar: Ohio average per facility for the same cycle, as published by CMS. Standard health survey dates: 18 Jun 2025, 28 Nov 2022.

Severity mix: G ×1 D ×24 E ×1 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
15 Apr 2026F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation21 Apr 2026
15 Apr 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DComplaint investigation21 Apr 2026
18 Jun 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey11 Jul 2025
18 Jun 2025F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey11 Jul 2025
18 Jun 2025F0697Provide safe, appropriate pain management for a resident who requires such services.DComplaint investigation11 Jul 2025
18 Jun 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation11 Jul 2025
18 Jun 2025F0880Provide and implement an infection prevention and control program.DStandard survey11 Jul 2025
4 Mar 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation21 Mar 2025
4 Mar 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation21 Mar 2025
4 Mar 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation21 Mar 2025
23 Jan 2025F0551Give the resident's representative the ability to exercise the resident's rights.DComplaint investigation3 Feb 2025
10 Sep 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation23 Sep 2024
10 Sep 2024F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.CComplaint investigation23 Sep 2024
23 Jul 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation4 Aug 2024
30 May 2024F0759Ensure medication error rates are not 5 percent or greater.DComplaint investigation10 Jun 2024
30 May 2024F0760Ensure that residents are free from significant medication errors.DComplaint investigation10 Jun 2024
7 Aug 2023F0760Ensure that residents are free from significant medication errors.DComplaint investigation25 Aug 2023
28 Nov 2022F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GStandard survey22 Dec 2022
28 Nov 2022F0919Make sure that a working call system is available in each resident's bathroom and bathing area.EStandard survey22 Dec 2022
28 Nov 2022F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey22 Dec 2022
28 Nov 2022F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DStandard survey22 Dec 2022
28 Nov 2022F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DStandard survey22 Dec 2022
28 Nov 2022F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey22 Dec 2022
28 Nov 2022F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey22 Dec 2022
28 Nov 2022F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey22 Dec 2022
4 Jan 2020F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey31 Jan 2020
4 Jan 2020F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey31 Jan 2020

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.46 h
Nurse aides2.04 h
LPN0.53 h
RN0.89 h
Weekend total3.09 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Ohio average. Turnover: nursing staff 64.4%, RNs 44.4%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityOhio medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay0.0%4.3%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.0%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay1.6%3.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.8%0.7%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay0.0%4.9%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay6.5%3.0%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay10.6%7.5%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, corporation. Legal business name: Otterbein Portage Valley Inc. Chain: Otterbein Seniorlife (20 facilities).

OrganisationRole in the CMS recordInterestSince
Otterbein Lsc, LLC5% or greater direct ownership interest100%01/01/2016
Otterbein Home5% or greater indirect ownership interest100%12/01/2021
Functional Pathways of Tennessee LLCOperational/managerial controlNOT APPLICABLE12/01/2018
Otterbein HomeOperational/managerial controlNOT APPLICABLE12/01/2021
Functional Pathways of Tennessee LLCAdp of the snfNOT APPLICABLE04/04/2025
Otterbein HomeAdp of the snfNOT APPLICABLE12/01/2021
Polaris Pharmacy Services of Ohio LLCAdp of the snfNOT APPLICABLE12/01/2018

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Wood County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Briar Hill Health CampusNorth Baltimore545531018.5—20 Jun 2024
Grand Rapids Care CenterGrand Rapids325431753.1—30 Sep 2025
Willows At Bowling Green TheBowling Green5055312.0—31 Dec 2025
Bowling Green ManorBowling Green994331515.2—18 Feb 2025
Kingston Health Center of PerrysburgPerrysburg624441016.1—19 Sep 2024
Wood Haven Health Care Senior Living & RehabBowling Green934332931.2—9 Apr 2026
Avalon By Otterbein At PerrysburgPerrysburg603333965.0—18 Aug 2025
Majestic Care of PerrysburgPerrysburg752116586.7—24 Apr 2026

All 12 facilities in Wood County

Questions and answers

How many deficiencies has Otterbein Portage Valley been cited for?

27 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Ohio median is 27 per facility.

Has Otterbein Portage Valley been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Otterbein Portage Valley compare?

Reported total nurse staffing is 3.5 hours per resident per day against a Ohio median of 3.6 and a national average of 3.9.

Who operates Otterbein Portage Valley?

It is part of the Otterbein Seniorlife chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Otterbein Lsc, LLC, Otterbein Home and Functional Pathways of Tennessee LLC. Individual owners and managers are not listed on this site.

When was Otterbein Portage Valley last inspected?

The most recent survey or investigation in the CMS record is dated 15 Apr 2026; the most recent standard health survey was 18 Jun 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.