Elder Care Record

Ohio › Lucas County › Toledo

Otterbein Sunset House

4020 Indian Rd, Toledo, OH 43606

CCN 366148 · Non-profit, corporation · 24 certified beds · chain Otterbein Seniorlife

Continuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 24 beds, Otterbein Sunset House serves Toledo in Lucas County, Ohio and has taken Medicare and Medicaid residents since 1997.

CMS gives it 3 of 5 stars overall, equal to the Ohio median; the health inspection rating is 3, staffing 1 and quality measures 5.

Inspectors recorded 24 health deficiencies across the three most recent survey cycles (8, 6, 10 by cycle, most recent first), none at the actual-harm level. That is 100.0 per 100 beds, more than the state median of 33.3.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 4.1 hours per resident per day (1.2 RN), close to the Ohio median of 3.6; nursing staff turnover is 64.3%.

24health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
4.1nurse hours per resident per daystate median 3.6
88%occupancy (residents ÷ beds)21 residents a day

Compared with county, state and nation

MeasureThis facilityLucas Co. medianOhio medianUS average
Overall star rating3233.0
Health citations, 3 cycles24422728.7
Citations per 100 beds100.053.333.326.8
Total nurse hours per resident day4.13.53.63.9
RN hours per resident day1.20.50.60.7
Nursing staff turnover64.3%49.1%48.5%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (34 in the county, 922 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)8
Cycle 26
Cycle 310

Dark bar: this facility. Grey bar: Ohio average per facility for the same cycle, as published by CMS. Standard health survey dates: 1 May 2025, 25 Aug 2022.

Severity mix: D ×16 F ×8

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
1 May 2025F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.FStandard survey30 May 2025
1 May 2025F0880Provide and implement an infection prevention and control program.FStandard survey30 May 2025
1 May 2025F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.FStandard survey24 Dec 2024
1 May 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey30 May 2025
1 May 2025F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey30 May 2025
1 May 2025F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey30 May 2025
1 May 2025F0759Ensure medication error rates are not 5 percent or greater.DStandard survey30 May 2025
1 May 2025F0760Ensure that residents are free from significant medication errors.DStandard survey30 May 2025
30 Oct 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation11 Oct 2024
24 Jun 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FComplaint investigation3 Jul 2024
1 Apr 2024F0620Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.DComplaint investigation30 Apr 2024
22 Jan 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation10 Feb 2024
25 Aug 2022F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey9 Oct 2022
25 Aug 2022F0880Provide and implement an infection prevention and control program.FStandard survey9 Oct 2022
25 Aug 2022F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey9 Oct 2022
25 Aug 2022F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey9 Oct 2022
25 Aug 2022F0759Ensure medication error rates are not 5 percent or greater.DStandard survey9 Oct 2022
5 Sep 2019F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.FStandard survey11 Oct 2019
5 Sep 2019F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey11 Oct 2019
5 Sep 2019F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DStandard survey11 Oct 2019
5 Sep 2019F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DStandard survey11 Oct 2019
5 Sep 2019F0679Provide activities to meet all resident's needs.DStandard survey11 Oct 2019
5 Sep 2019F0759Ensure medication error rates are not 5 percent or greater.DStandard survey11 Oct 2019
5 Sep 2019F0760Ensure that residents are free from significant medication errors.DStandard survey11 Oct 2019

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing4.09 h
Nurse aides2.16 h
LPN0.75 h
RN1.18 h
Weekend total3.42 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Ohio average. Turnover: nursing staff 64.3%, RNs 66.7%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityOhio medianUS median
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.0%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay8.3%3.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.6%0.7%1.0%
Percentage of long-stay residents with pressure ulcersLong Stay5.2%3.0%4.2%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, corporation. Legal business name: Sunset Retirement Communities Inc. Chain: Otterbein Seniorlife (20 facilities).

OrganisationRole in the CMS recordInterestSince
Otterbein Lsc LLC5% or greater direct ownership interest100%01/01/2016
Otterbein Home5% or greater indirect ownership interest100%12/01/2021
Functional Pathways of Tennessee LLCOperational/managerial controlNOT APPLICABLE12/01/2021
Otterbein HomeOperational/managerial controlNOT APPLICABLE12/01/2021
Functional Pathways of Tennessee LLCAdp of the snfNOT APPLICABLE04/07/2025
Otterbein HomeAdp of the snfNOT APPLICABLE12/01/2021
Polaris Pharmacy Services of Ohio LLCAdp of the snfNOT APPLICABLE12/01/2021

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Lucas County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Lakes of Monclova Health Campus TheMaumee605431830.0—30 Apr 2026
Lakes of Sylvania, TheSylvania625531727.4—12 Feb 2026
Majestic Care of Toledo SNFToledo855422529.4$22K28 Apr 2026
Advanced Healthcare CenterToledo994323939.4—2 Jun 2026
Elizabeth Scott CommunityMaumee60444915.0—12 Sep 2024
Lutheran Village At WolfcreekHolland674322943.3—8 Sep 2025
Orchard VillaOregon1364333425.0—20 Mar 2025
Whitehouse Country ManorWhitehouse904323741.1—4 Jun 2025

All 34 facilities in Lucas County

Questions and answers

How many deficiencies has Otterbein Sunset House been cited for?

24 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Ohio median is 27 per facility.

Has Otterbein Sunset House been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Otterbein Sunset House compare?

Reported total nurse staffing is 4.1 hours per resident per day against a Ohio median of 3.6 and a national average of 3.9.

Who operates Otterbein Sunset House?

It is part of the Otterbein Seniorlife chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Otterbein Lsc LLC, Otterbein Home and Functional Pathways of Tennessee LLC. Individual owners and managers are not listed on this site.

When was Otterbein Sunset House last inspected?

The most recent survey or investigation in the CMS record is dated 1 May 2025; the most recent standard health survey was 1 May 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.