Elder Care Record

Ohio › Lucas County › Toledo

Franciscan Care Ctr Sylvania

4111 Holland Sylvania Rd, Toledo, OH 43623

CCN 365907 · For-profit, corporation · 96 certified beds · chain Commonspirit Health

Special Focus Facility candidateNo standard inspection in 2+ years
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Franciscan Care Ctr Sylvania, in Toledo, Ohio, is certified for 96 beds under for-profit, corporation ownership and belongs to the Commonspirit Health chain.

CMS gives it 2 of 5 stars overall, below the Ohio median of 3; the health inspection rating is 1, staffing 1 and quality measures 5.

Inspectors recorded 91 health deficiencies across the three most recent survey cycles (50, 18, 23 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 94.8 per 100 beds, more than the state median of 33.3.

CMS lists 2 penalties in the period covered: fines totalling $338K and 1 payment denial.

Reported nurse staffing is 3.2 hours per resident per day (0.7 RN), close to the Ohio median of 3.6; nursing staff turnover is 79.6%.

CMS flags that the facility is a Special Focus Facility candidate and has not had a standard health inspection in more than two years.

91health deficiencies, 3 survey cycles3 at actual harm or worse
$338Kfines listed by CMS2 penalties in period
3.2nurse hours per resident per daystate median 3.6
71%occupancy (residents ÷ beds)68 residents a day

Compared with county, state and nation

MeasureThis facilityLucas Co. medianOhio medianUS average
Overall star rating2233.0
Health citations, 3 cycles91422728.7
Citations per 100 beds94.853.333.326.8
Total nurse hours per resident day3.23.53.63.9
RN hours per resident day0.70.50.60.7
Nursing staff turnover79.6%49.1%48.5%45.8%
Fines listed$337,580$0$0—

County and state figures are medians across facilities (34 in the county, 922 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)50
Cycle 218
Cycle 323

Dark bar: this facility. Grey bar: Ohio average per facility for the same cycle, as published by CMS. Standard health survey dates: 13 Jun 2024, 16 Jun 2022.

Severity mix: J ×1 G ×2 D ×66 E ×12 F ×10

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
26 May 2026F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation22 Jun 2026
26 May 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation22 Jun 2026
26 May 2026F0697Provide safe, appropriate pain management for a resident who requires such services.DComplaint investigation22 Jun 2026
24 Feb 2026F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.FComplaint investigation10 Mar 2026
24 Feb 2026F0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.FComplaint investigation10 Mar 2026
24 Feb 2026F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation10 Mar 2026
24 Feb 2026F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation10 Mar 2026
24 Feb 2026F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation10 Mar 2026
24 Feb 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation10 Mar 2026
24 Feb 2026F0692Provide enough food/fluids to maintain a resident's health.DComplaint investigation10 Mar 2026
24 Feb 2026F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation10 Mar 2026
24 Feb 2026F0800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.DComplaint investigation10 Mar 2026
22 Dec 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.EComplaint investigation6 Jan 2026
22 Dec 2025F0610Respond appropriately to all alleged violations.EComplaint investigation6 Jan 2026
20 Nov 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GComplaint investigation4 Dec 2025
20 Nov 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation4 Dec 2025
20 Nov 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation4 Dec 2025
20 Nov 2025F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint investigation4 Dec 2025
13 Nov 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigation4 Dec 2025
13 Nov 2025F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.FComplaint investigation4 Dec 2025
13 Nov 2025F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.FComplaint investigation4 Dec 2025
13 Nov 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation4 Dec 2025
13 Nov 2025F0610Respond appropriately to all alleged violations.EComplaint investigation4 Dec 2025
13 Nov 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EComplaint investigation4 Dec 2025
13 Nov 2025F0880Provide and implement an infection prevention and control program.EComplaint investigation4 Dec 2025
13 Nov 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation4 Dec 2025
13 Nov 2025F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDComplaint investigation4 Dec 2025
13 Nov 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation4 Dec 2025
13 Nov 2025F0712Ensure that the resident and his/her doctor meet face-to-face at all required visits.DComplaint investigation4 Dec 2025
13 Nov 2025F0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.DComplaint investigation4 Dec 2025
3 Apr 2025F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.FComplaint investigation14 May 2025
3 Apr 2025F0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.FComplaint investigation14 May 2025
3 Apr 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EComplaint investigation14 May 2025
3 Apr 2025F0624Prepare residents for a safe transfer or discharge from the nursing home.DComplaint investigation14 May 2025
3 Apr 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation14 May 2025
3 Apr 2025F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint investigation14 May 2025
3 Apr 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation14 May 2025
3 Apr 2025F0760Ensure that residents are free from significant medication errors.DComplaint investigation14 May 2025
3 Apr 2025F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.DComplaint investigation14 May 2025
3 Apr 2025F0880Provide and implement an infection prevention and control program.DComplaint investigation14 May 2025
17 Jan 2025F0624Prepare residents for a safe transfer or discharge from the nursing home.DComplaint investigation31 Jan 2025
8 Aug 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation5 Sep 2024
13 Jun 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey5 Sep 2024
13 Jun 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EComplaint investigation5 Sep 2024
13 Jun 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey5 Sep 2024
13 Jun 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey5 Sep 2024
13 Jun 2024F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey5 Sep 2024
13 Jun 2024F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard survey5 Sep 2024
13 Jun 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey5 Sep 2024
13 Jun 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey5 Sep 2024
13 Jun 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation5 Sep 2024
13 Jun 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey5 Sep 2024
13 Jun 2024F0685Assist a resident in gaining access to vision and hearing services.DStandard survey5 Sep 2024
13 Jun 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey5 Sep 2024
13 Jun 2024F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey5 Sep 2024
13 Jun 2024F0760Ensure that residents are free from significant medication errors.DStandard survey5 Sep 2024
13 Jun 2024F0770Provide timely, quality laboratory services/tests to meet the needs of residents.DStandard survey5 Sep 2024
13 Jun 2024F0791Provide or obtain dental services for each resident.DStandard survey5 Sep 2024
13 Jun 2024F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.DStandard survey5 Sep 2024
13 Jun 2024F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey5 Sep 2024
13 Jun 2024F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.DStandard survey5 Sep 2024
13 Jun 2024F0919Make sure that a working call system is available in each resident's bathroom and bathing area.DStandard survey5 Sep 2024
25 Mar 2024F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DComplaint investigation12 Apr 2024
5 Mar 2024F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.FComplaint investigation12 Apr 2024
5 Mar 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation12 Apr 2024
5 Mar 2024F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint investigation12 Apr 2024
5 Mar 2024F0759Ensure medication error rates are not 5 percent or greater.DComplaint investigation12 Apr 2024
11 Dec 2023F0558Reasonably accommodate the needs and preferences of each resident.DComplaint investigation27 Dec 2023
11 Dec 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation27 Dec 2023
11 Dec 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation27 Dec 2023
11 Dec 2023F0760Ensure that residents are free from significant medication errors.DComplaint investigation27 Dec 2023
11 Dec 2023F0919Make sure that a working call system is available in each resident's bathroom and bathing area.DComplaint investigation27 Dec 2023
2 Nov 2023F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GComplaint investigation27 Dec 2023
5 Oct 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation27 Dec 2023
5 Oct 2023F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.DComplaint investigation27 Dec 2023
16 Jun 2022F0568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.EStandard survey29 Jul 2022
16 Jun 2022F0685Assist a resident in gaining access to vision and hearing services.DStandard survey29 Jul 2022
16 Jun 2022F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey29 Jul 2022
16 Jun 2022F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey29 Jul 2022
16 Jun 2022F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey29 Jul 2022
16 Jun 2022F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey29 Jul 2022
25 Jul 2019F0730Observe each nurse aide's job performance and give regular training.FStandard survey16 Aug 2019
25 Jul 2019F0880Provide and implement an infection prevention and control program.FStandard survey16 Aug 2019
25 Jul 2019F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard survey16 Aug 2019
25 Jul 2019F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey16 Aug 2019
25 Jul 2019F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DStandard survey16 Aug 2019
25 Jul 2019F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard survey16 Aug 2019
25 Jul 2019F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.DStandard survey16 Aug 2019
25 Jul 2019F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey16 Aug 2019
25 Jul 2019F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey16 Aug 2019
25 Jul 2019F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey16 Aug 2019

Penalties

DateTypeAmountDetail
13 Nov 2025Fine$337,580
5 Oct 2023Payment denial—26 days

Staffing

Total nursing3.18 h
Nurse aides1.49 h
LPN1.03 h
RN0.66 h
Weekend total2.82 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Ohio average. Turnover: nursing staff 79.6%, RNs 60.0%; 2 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityOhio medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay9.0%4.3%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.9%0.0%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay2.2%3.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.6%0.7%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay13.4%4.9%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay3.5%3.0%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay12.3%7.5%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Franciscan Care Center. Chain: Commonspirit Health (18 facilities).

OrganisationRole in the CMS recordInterestSince
Chi Living Communities5% or greater direct ownership interest100%11/01/2000
Commonspirit Health5% or greater indirect ownership interest100%11/01/2014
Chi Living CommunitiesOperational/managerial controlNOT APPLICABLE11/01/2000
Chi Living CommunitiesAdp of the snfNOT APPLICABLE11/01/2000
Commonspirit HealthAdp of the snfNOT APPLICABLE11/01/2014
Concept Rehab, Inc.Adp of the snfNOT APPLICABLE01/05/2015
Forvis Mazars LLPAdp of the snfNOT APPLICABLE08/16/2019
Icp IncAdp of the snfNOT APPLICABLE02/01/2024
Sylvania Franciscan HealthAdp of the snfNOT APPLICABLE11/01/2014
Ulrichpinciotti Design Group, LLCAdp of the snfNOT APPLICABLE07/01/2011

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Lucas County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Lakes of Monclova Health Campus TheMaumee605431830.0—30 Apr 2026
Lakes of Sylvania, TheSylvania625531727.4—12 Feb 2026
Majestic Care of Toledo SNFToledo855422529.4$22K28 Apr 2026
Advanced Healthcare CenterToledo994323939.4—2 Jun 2026
Elizabeth Scott CommunityMaumee60444915.0—12 Sep 2024
Lutheran Village At WolfcreekHolland674322943.3—8 Sep 2025
Orchard VillaOregon1364333425.0—20 Mar 2025
Whitehouse Country ManorWhitehouse904323741.1—4 Jun 2025

All 34 facilities in Lucas County

Questions and answers

How many deficiencies has Franciscan Care Ctr Sylvania been cited for?

91 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Ohio median is 27 per facility.

Has Franciscan Care Ctr Sylvania been fined?

Yes. CMS lists fines totalling $338K in the period covered, plus 1 payment denial.

How does staffing at Franciscan Care Ctr Sylvania compare?

Reported total nurse staffing is 3.2 hours per resident per day against a Ohio median of 3.6 and a national average of 3.9.

Who operates Franciscan Care Ctr Sylvania?

It is part of the Commonspirit Health chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Chi Living Communities, Commonspirit Health and Chi Living Communities. Individual owners and managers are not listed on this site.

When was Franciscan Care Ctr Sylvania last inspected?

The most recent survey or investigation in the CMS record is dated 26 May 2026; the most recent standard health survey was 13 Jun 2024.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.