Elder Care Record

California › Riverside County › Riverside

Palm Terrace Care Center

11162 Palm Terrace Lane, Riverside, CA 92505

CCN 555365 · For-profit, corporation · 71 certified beds · chain The Ensign Group

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 71 beds, Palm Terrace Care Center serves Riverside in Riverside County, California and has taken Medicare and Medicaid residents since 1989.

CMS gives it 4 of 5 stars overall, above the California median of 3; the health inspection rating is 3, staffing 3 and quality measures 5.

Inspectors recorded 24 health deficiencies across the three most recent survey cycles (12, 8, 4 by cycle, most recent first), none at the actual-harm level. That is 33.8 per 100 beds, fewer than the state median of 51.1.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 4.4 hours per resident per day (0.4 RN), close to the California median of 4.2; nursing staff turnover is 43.5%.

24health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
4.4nurse hours per resident per daystate median 4.2
96%occupancy (residents ÷ beds)68 residents a day

Compared with county, state and nation

MeasureThis facilityRiverside Co. medianCalifornia medianUS average
Overall star rating4333.0
Health citations, 3 cycles24434428.7
Citations per 100 beds33.851.751.126.8
Total nurse hours per resident day4.44.24.23.9
RN hours per resident day0.40.40.50.7
Nursing staff turnover43.5%39.1%36.4%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (54 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)12
Cycle 28
Cycle 34

Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 16 May 2025, 10 May 2024.

Severity mix: D ×13 E ×8 F ×3

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
8 Apr 2026F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DComplaint investigation6 May 2026
16 May 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey12 Jun 2025
16 May 2025F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.FStandard survey12 Jun 2025
16 May 2025F0558Reasonably accommodate the needs and preferences of each resident.EStandard survey12 Jun 2025
16 May 2025F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EStandard survey12 Jun 2025
16 May 2025F0880Provide and implement an infection prevention and control program.EStandard survey12 Jun 2025
16 May 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey12 Jun 2025
16 May 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey12 Jun 2025
16 May 2025F0641Ensure each resident receives an accurate assessment.DStandard survey12 Jun 2025
16 May 2025F0685Assist a resident in gaining access to vision and hearing services.DStandard survey12 Jun 2025
16 May 2025F0790Provide routine and 24-hour emergency dental care for each resident.DStandard survey12 Jun 2025
16 May 2025F0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.DStandard survey12 Jun 2025
10 May 2024F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.FStandard survey31 May 2024
10 May 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey31 May 2024
10 May 2024F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.EStandard survey31 May 2024
10 May 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey31 May 2024
10 May 2024F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey31 May 2024
10 May 2024F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.DStandard survey31 May 2024
10 May 2024F0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.DStandard survey31 May 2024
10 May 2024F0880Provide and implement an infection prevention and control program.DStandard survey31 May 2024
25 May 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EStandard survey23 Jun 2023
25 May 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey23 Jun 2023
25 May 2023F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey23 Jun 2023
25 May 2023F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey23 Jun 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing4.41 h
Nurse aides2.69 h
LPN1.28 h
RN0.43 h
Weekend total3.73 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 43.5%, RNs 33.3%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityCalifornia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay11.7%8.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.9%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.0%1.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay10.5%8.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay2.0%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay8.2%9.1%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Goldenstar Healthcare Inc. Chain: The Ensign Group (342 facilities).

OrganisationRole in the CMS recordInterestSince
Ensign Services IncAdp of the snfNOT APPLICABLE10/31/2022

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Riverside County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Centinela Grand IncPerris1095442724.8—4 Aug 2025
Desert Regional Medical Center D/P SNFPalm Springs325452268.8$14K11 Jun 2026
Mission Care CenterRiverside405522050.0—20 May 2026
Riverside Behavioral Healthcare CenterRiverside1205442319.2—6 Nov 2025
Riverside Heights Healthcare Center, LLCRiverside705541724.3—20 Jun 2025
San Jacinto Valley Post AcuteHemet995433232.3—14 Apr 2026
The Grove Care and WellnessRiverside385432463.2—9 Apr 2026
The Springs Healthcare Center At the CarlottaPalm Desert595432440.7—28 Jan 2026

All 54 facilities in Riverside County

Questions and answers

How many deficiencies has Palm Terrace Care Center been cited for?

24 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.

Has Palm Terrace Care Center been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Palm Terrace Care Center compare?

Reported total nurse staffing is 4.4 hours per resident per day against a California median of 4.2 and a national average of 3.9.

Who operates Palm Terrace Care Center?

It is part of the The Ensign Group chain. Ownership type is for-profit, corporation. Individual owners and managers are not listed on this site.

When was Palm Terrace Care Center last inspected?

The most recent survey or investigation in the CMS record is dated 8 Apr 2026; the most recent standard health survey was 16 May 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.