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Citrus Grove Post Acute
9025 Colorado Avenue, Riverside, CA 92503
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Citrus Grove Post Acute is a For-profit, limited liability company nursing home in Riverside, California, certified for 120 beds and caring for about 110 residents a day.
CMS gives it 3 of 5 stars overall, equal to the California median; the health inspection rating is 2, staffing 2 and quality measures 5.
Inspectors recorded 62 health deficiencies across the three most recent survey cycles (20, 21, 21 by cycle, most recent first), none at the actual-harm level. That is 51.7 per 100 beds, about the same as the state median of 51.1.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.9 hours per resident per day (0.3 RN), close to the California median of 4.2; nursing staff turnover is 39.8%.
Compared with county, state and nation
| Measure | This facility | Riverside Co. median | California median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 62 | 43 | 44 | 28.7 |
| Citations per 100 beds | 51.7 | 51.7 | 51.1 | 26.8 |
| Total nurse hours per resident day | 3.9 | 4.2 | 4.2 | 3.9 |
| RN hours per resident day | 0.3 | 0.4 | 0.5 | 0.7 |
| Nursing staff turnover | 39.8% | 39.1% | 36.4% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (54 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 11 Dec 2025, 17 Oct 2024.
Severity mix: D ×43 E ×15 F ×2 B ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 25 Jun 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | Deficient, Provider has no plan of correction |
| 25 Jun 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | Deficient, Provider has no plan of correction |
| 25 Jun 2026 | F0908 | Keep all essential equipment working safely. | D | Complaint investigation | Deficient, Provider has no plan of correction |
| 19 Mar 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 23 Mar 2026 |
| 19 Mar 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 23 Mar 2026 |
| 4 Mar 2026 | F0627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | Complaint investigation | 10 Mar 2026 |
| 31 Dec 2025 | F0627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | Complaint investigation | 15 Jan 2026 |
| 17 Dec 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 19 Dec 2025 |
| 17 Dec 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 19 Dec 2025 |
| 11 Dec 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 26 Dec 2025 |
| 11 Dec 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 26 Dec 2025 |
| 11 Dec 2025 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Standard survey | 26 Dec 2025 |
| 11 Dec 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 26 Dec 2025 |
| 11 Dec 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 26 Dec 2025 |
| 11 Dec 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 26 Dec 2025 |
| 11 Dec 2025 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 26 Dec 2025 |
| 11 Dec 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 26 Dec 2025 |
| 11 Dec 2025 | F0911 | Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents. | B | Standard survey | 26 Dec 2025 |
| 15 Aug 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint investigation | 29 Aug 2025 |
| 15 Aug 2025 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E | Complaint investigation | 29 Aug 2025 |
| 20 Jun 2025 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Complaint investigation | 26 Jun 2025 |
| 12 May 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation | 17 May 2025 |
| 4 Mar 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 5 Mar 2025 |
| 19 Feb 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Complaint investigation | 21 Feb 2025 |
| 19 Feb 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 21 Feb 2025 |
| 21 Jan 2025 | F0732 | Post nurse staffing information every day. | D | Complaint investigation | 27 Jan 2025 |
| 21 Jan 2025 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Complaint investigation | 27 Jan 2025 |
| 17 Oct 2024 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | E | Standard survey | 21 Oct 2024 |
| 17 Oct 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 31 Oct 2024 |
| 17 Oct 2024 | F0802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | E | Standard survey | 17 Oct 2024 |
| 17 Oct 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 31 Oct 2024 |
| 17 Oct 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 21 Oct 2024 |
| 17 Oct 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 21 Oct 2024 |
| 17 Oct 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 21 Oct 2024 |
| 17 Oct 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 31 Oct 2024 |
| 17 Oct 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 17 Oct 2024 |
| 17 Oct 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 31 Oct 2024 |
| 17 Oct 2024 | F0813 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | D | Standard survey | 18 Oct 2024 |
| 17 Oct 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 21 Oct 2024 |
| 17 Oct 2024 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Standard survey | 17 Oct 2024 |
| 17 Oct 2024 | F0911 | Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents. | B | Standard survey | 17 Oct 2024 |
| 23 Jul 2024 | F0551 | Give the resident's representative the ability to exercise the resident's rights. | D | Complaint investigation | 25 Jul 2024 |
| 23 Jul 2024 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Complaint investigation | 19 Aug 2024 |
| 16 Jan 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 30 Jan 2024 |
| 20 Nov 2023 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Complaint investigation | 21 Nov 2023 |
| 7 Nov 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 23 Nov 2023 |
| 26 Oct 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 2 Nov 2023 |
| 4 Oct 2023 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Complaint investigation | 20 Oct 2023 |
| 12 Jul 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 9 Aug 2023 |
| 12 Jul 2023 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 9 Aug 2023 |
| 12 Jul 2023 | F0802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | E | Standard survey | 9 Aug 2023 |
| 12 Jul 2023 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 9 Aug 2023 |
| 12 Jul 2023 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 9 Aug 2023 |
| 12 Jul 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 9 Aug 2023 |
| 12 Jul 2023 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 9 Aug 2023 |
| 12 Jul 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 9 Aug 2023 |
| 12 Jul 2023 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 9 Aug 2023 |
| 12 Jul 2023 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 9 Aug 2023 |
| 12 Jul 2023 | F0814 | Dispose of garbage and refuse properly. | D | Standard survey | 9 Aug 2023 |
| 12 Jul 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 9 Aug 2023 |
| 12 Jul 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 9 Aug 2023 |
| 12 Jul 2023 | F0911 | Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents. | D | Standard survey | 9 Aug 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 39.8%, RNs 60.0%; 2 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 5.3% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.5% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.0% | 1.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 3.0% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.6% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 4.6% | 9.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Windsor Cypress Gardens Healthcare, Llc. Chain: Windsor (22 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Antelope Holdings I, LLC | 5% or greater direct ownership interest | 100% | 06/30/2023 |
| Newgen Administrative Services, LLC | Operational/managerial control | NOT APPLICABLE | 06/30/2023 |
| Newgen Administrative Services, LLC | Adp of the snf | NOT APPLICABLE | 04/23/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Riverside County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Centinela Grand Inc | Perris | 109 | 5 | 4 | 4 | 27 | 24.8 | — | 4 Aug 2025 |
| Desert Regional Medical Center D/P SNF | Palm Springs | 32 | 5 | 4 | 5 | 22 | 68.8 | $14K | 11 Jun 2026 |
| Mission Care Center | Riverside | 40 | 5 | 5 | 2 | 20 | 50.0 | — | 20 May 2026 |
| Riverside Behavioral Healthcare Center | Riverside | 120 | 5 | 4 | 4 | 23 | 19.2 | — | 6 Nov 2025 |
| Riverside Heights Healthcare Center, LLC | Riverside | 70 | 5 | 5 | 4 | 17 | 24.3 | — | 20 Jun 2025 |
| San Jacinto Valley Post Acute | Hemet | 99 | 5 | 4 | 3 | 32 | 32.3 | — | 14 Apr 2026 |
| The Grove Care and Wellness | Riverside | 38 | 5 | 4 | 3 | 24 | 63.2 | — | 9 Apr 2026 |
| The Springs Healthcare Center At the Carlotta | Palm Desert | 59 | 5 | 4 | 3 | 24 | 40.7 | — | 28 Jan 2026 |
All 54 facilities in Riverside County
Questions and answers
How many deficiencies has Citrus Grove Post Acute been cited for?
62 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.
Has Citrus Grove Post Acute been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Citrus Grove Post Acute compare?
Reported total nurse staffing is 3.9 hours per resident per day against a California median of 4.2 and a national average of 3.9.
Who operates Citrus Grove Post Acute?
It is part of the Windsor chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Antelope Holdings I, LLC and Newgen Administrative Services, LLC. Individual owners and managers are not listed on this site.
When was Citrus Grove Post Acute last inspected?
The most recent survey or investigation in the CMS record is dated 25 Jun 2026; the most recent standard health survey was 11 Dec 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.